From Research to Application - the second Nordic Forum, 11-12.5.2000, Espoo, Finland   Electronic communication and knowle...
World Wide web <ul><ul><li>WWWW has affected the ways we work </li></ul></ul><ul><ul><li>Information access and exchange <...
Advantages <ul><ul><li>Permanence of 24-hours per day </li></ul></ul><ul><ul><li>Immediacy of information discovery </li><...
General search engines <ul><ul><li>No more able to cover the whole net </li></ul></ul><ul><ul><li>The next generation of s...
Competition for users <ul><ul><li>one user usually cannot effectively use but a few different services </li></ul></ul><ul>...
New kinds of services <ul><ul><li>Simple provision of announcements and communications is not enough </li></ul></ul><ul><u...
How does anyone know you are there?  <ul><ul><li>All traditional means of marketing have to be used </li></ul></ul><ul><ul...
One-way communication: Web-pages <ul><li>PRO </li></ul><ul><li>Clean type-setting </li></ul><ul><li>Easy to produce and pu...
One-way: e-mail <ul><li>PRO </li></ul><ul><li>Rather easy to install </li></ul><ul><li>Use mailing list software </li></ul...
Interactive communication: mailing lists <ul><li>PRO </li></ul><ul><li>Interactivity </li></ul><ul><li>Clients may discuss...
Interactive: Newsgroups  <ul><li>PRO </li></ul><ul><li>New messages appear automatically to readers </li></ul><ul><li>Many...
Interactive: Hypernews <ul><li>PRO </li></ul><ul><li>Use with a web-browser </li></ul><ul><li>Allows anonymous use </li></...
Interactive: IRC <ul><li>PRO </li></ul><ul><li>Global </li></ul><ul><li>Widely known </li></ul><ul><li>Easy to use </li></...
Interactive: chat-rooms <ul><li>PRO </li></ul><ul><li>Usually cgi-based or with java-applications </li></ul><ul><li>Intera...
Chat with a specialist on yahoo <ul><li>www.yahoo.com </li></ul><ul><li>10.5.2000 </li></ul>
Electronic Communities <ul><li>PRO </li></ul><ul><li>Often with a pack of free services </li></ul><ul><ul><li>Web-based e-...
Examples of free communities <ul><li>You may start your own groups in these. Some systems allow private groups which can b...
www.eGroups.com <ul><li>Group  </li></ul><ul><li>view by a  </li></ul><ul><li>registered  </li></ul><ul><li>users </li></ul>
www.eGroups.com <ul><li>Egroup view of a non-registerd user </li></ul>
<ul><li>Egroup view by a registered user </li></ul>
 
<ul><li>Intranet view by a registered user at intranets.com </li></ul>
Knowledge systems: standalone <ul><ul><li>Currently CD-ROMs </li></ul></ul><ul><ul><li>Usually a system includes full-text...
CABI Forestry compendium <ul><li>Source:  http://tree.cabweb.org/comp_demo/page2.htm </li></ul>
Knowledge systems: Networked <ul><ul><li>Portals </li></ul></ul><ul><ul><ul><ul><li>Forest Finland, Skogsverige, Skogen is...
Knowledge discovery <ul><ul><li>TROPIS  -  The Tree Growth and Permanent Plot Information System  by CIFOR  </li></ul></ul...
Links <ul><li>PORTALS </li></ul><ul><li>Forest Finland </li></ul><ul><li>Skogssverige </li></ul><ul><li>Skogen I Skolan </...
Problems for discussion <ul><li>How to choose a proper tool for electronic communication? </li></ul><ul><ul><ul><li>One-wa...
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Electronic communication and knowledge systems

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Using the internet for communicating research information.
Author: Jarmo Saarikko
Date: 11-Nov-2000
Event: From Research to Application - the second Nordic Forum, 11-12.5.2000, Espoo, Finland

Published in: Business, Education
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Electronic communication and knowledge systems

  1. 1. From Research to Application - the second Nordic Forum, 11-12.5.2000, Espoo, Finland Electronic communication and knowledge systems Jarmo Saarikko Skogsforskningsinstitutet, Unionsgatan 40A, FIN-00170 HELSINGFORS,Finland [email_address]
  2. 2. World Wide web <ul><ul><li>WWWW has affected the ways we work </li></ul></ul><ul><ul><li>Information access and exchange </li></ul></ul><ul><ul><li>From the global level to the local </li></ul></ul><ul><ul><li>The full impact on the way we work and on society is still unknown </li></ul></ul>
  3. 3. Advantages <ul><ul><li>Permanence of 24-hours per day </li></ul></ul><ul><ul><li>Immediacy of information discovery </li></ul></ul><ul><ul><li>Content diversity </li></ul></ul><ul><ul><li>Accessibility from almost anywhere </li></ul></ul><ul><ul><li>De-centralised approaches allowing content owners to maintain full rights </li></ul></ul><ul><ul><li>Value for money with low-cost solutions </li></ul></ul>
  4. 4. General search engines <ul><ul><li>No more able to cover the whole net </li></ul></ul><ul><ul><li>The next generation of search tools will contain more specialised and targeted services, </li></ul></ul><ul><ul><li>More and more services will be provided to registered clients </li></ul></ul><ul><ul><li>User interfaces can be modified according to personal requirements </li></ul></ul>
  5. 5. Competition for users <ul><ul><li>one user usually cannot effectively use but a few different services </li></ul></ul><ul><ul><li>most services on the internet have been free, their funding is often based on advertising </li></ul></ul><ul><ul><li>Research information in forestry is often non-competetive </li></ul></ul><ul><ul><li>However, if the target audience is the general public the information producer enters the same competitive field as described above </li></ul></ul>
  6. 6. New kinds of services <ul><ul><li>Simple provision of announcements and communications is not enough </li></ul></ul><ul><ul><li>Net users demand ways to give feed-back, chat-rooms, customisation </li></ul></ul>
  7. 7. How does anyone know you are there? <ul><ul><li>All traditional means of marketing have to be used </li></ul></ul><ul><ul><li>This is very costly </li></ul></ul><ul><ul><li>Something has to be new or updated all the time otherwise the users do not come back </li></ul></ul><ul><ul><li>How to know that something new is available? </li></ul></ul><ul><li>A community of registered users makes this goal easier to accomplish. </li></ul>
  8. 8. One-way communication: Web-pages <ul><li>PRO </li></ul><ul><li>Clean type-setting </li></ul><ul><li>Easy to produce and publish </li></ul><ul><li>Size is not a limitation </li></ul><ul><li>CON </li></ul><ul><li>Difficult to announce new pages - links on homepage or on a 'what's new list' </li></ul><ul><li>Long delay until new pages are found by search engines </li></ul><ul><li>Web-pages need to have a user-friendly design </li></ul>
  9. 9. One-way: e-mail <ul><li>PRO </li></ul><ul><li>Rather easy to install </li></ul><ul><li>Use mailing list software </li></ul><ul><ul><li>Automatic subscription </li></ul></ul><ul><ul><li>Listserv, Majordomo etc. </li></ul></ul><ul><li>Distribution to dedicated subscribers </li></ul><ul><li>Cheaper than traditional means - larger distribution possible </li></ul><ul><li>CON </li></ul><ul><li>List has to be moderated </li></ul><ul><li>Simple text-only </li></ul><ul><li>Yet another format to be distributed </li></ul><ul><li>Images cannot be used </li></ul><ul><li>(html email is still unwanted) </li></ul>
  10. 10. Interactive communication: mailing lists <ul><li>PRO </li></ul><ul><li>Interactivity </li></ul><ul><li>Clients may discuss with each other </li></ul><ul><li>May lead to a community </li></ul><ul><li>Questions and answers are mutually beneficial </li></ul><ul><li>Discussons can be viewed on a web-site </li></ul><ul><li>Distirbution is global </li></ul><ul><li>CON </li></ul><ul><li>List may be dominated by a few active talkers </li></ul><ul><li>Negative feedback cannot be blocked </li></ul><ul><ul><li>unless the list is moderated </li></ul></ul><ul><li>List should be moderated </li></ul><ul><ul><li>more work </li></ul></ul><ul><li>Attachments may spread viruses (esp. Microsoft) </li></ul>
  11. 11. Interactive: Newsgroups <ul><li>PRO </li></ul><ul><li>New messages appear automatically to readers </li></ul><ul><li>Many groups are archived on the web </li></ul><ul><ul><li>http://www.deja.com/ </li></ul></ul><ul><li>CON </li></ul><ul><li>Requires a news-server </li></ul><ul><li>Private newsgroups are more difficult to propagate </li></ul><ul><li>Public groups are often spam-prone </li></ul><ul><li>Group should be moderated </li></ul><ul><li>Messages disappear rather quickly </li></ul>
  12. 12. Interactive: Hypernews <ul><li>PRO </li></ul><ul><li>Use with a web-browser </li></ul><ul><li>Allows anonymous use </li></ul><ul><li>No email necessary </li></ul><ul><li>Sometimes e-mail notification </li></ul><ul><li>Usually no moderation </li></ul><ul><li>Hierarchical groups </li></ul><ul><li>http://www.hypernews.org/ </li></ul><ul><li>CON </li></ul><ul><li>Following discussions means constant checking at the web-service </li></ul><ul><li>Message deletion difficult? </li></ul>
  13. 13. Interactive: IRC <ul><li>PRO </li></ul><ul><li>Global </li></ul><ul><li>Widely known </li></ul><ul><li>Easy to use </li></ul><ul><li>Instant </li></ul><ul><li>Private channels </li></ul><ul><li>Good for private long distance discussions </li></ul><ul><li>Many servers </li></ul><ul><li>Internet Relay Chat </li></ul><ul><li>CON </li></ul><ul><li>Usually considered as a playground for school children </li></ul><ul><li>Documentation of discussions is problematic </li></ul><ul><li>Specific IRC software required </li></ul>
  14. 14. Interactive: chat-rooms <ul><li>PRO </li></ul><ul><li>Usually cgi-based or with java-applications </li></ul><ul><li>Interactive and instant </li></ul><ul><li>May be used for on-line Questions and Answers with a named specialist or on a TV-show </li></ul><ul><li>CON </li></ul><ul><li>People need rules for their behaviour in rooms </li></ul><ul><li>Large groups may be difficult for newcomers </li></ul><ul><li>Usually not linked to other chat services </li></ul><ul><li>Private groups not available </li></ul><ul><li>Funded by ads </li></ul><ul><li>May be addictive </li></ul>
  15. 15. Chat with a specialist on yahoo <ul><li>www.yahoo.com </li></ul><ul><li>10.5.2000 </li></ul>
  16. 16. Electronic Communities <ul><li>PRO </li></ul><ul><li>Often with a pack of free services </li></ul><ul><ul><li>Web-based e-mail </li></ul></ul><ul><ul><li>Calendar </li></ul></ul><ul><ul><li>Chat-rooms </li></ul></ul><ul><ul><li>Document archives </li></ul></ul><ul><li>Usually founded around a topic or for a customer group </li></ul><ul><li>e.g. www.animalscience.com </li></ul><ul><li>CON </li></ul><ul><li>Identity of participants not always known or certain </li></ul><ul><li>Large system to install </li></ul><ul><li>Longevity of free services is uncertain </li></ul>
  17. 17. Examples of free communities <ul><li>You may start your own groups in these. Some systems allow private groups which can be used by invitation only. </li></ul><ul><ul><li>Yahoo http://www.yahoo.com/ </li></ul></ul><ul><ul><li>E-groups http://www.egroups.org/ </li></ul></ul><ul><ul><li>Intranets http://www.intranets.com/ </li></ul></ul>
  18. 18. www.eGroups.com <ul><li>Group </li></ul><ul><li>view by a </li></ul><ul><li>registered </li></ul><ul><li>users </li></ul>
  19. 19. www.eGroups.com <ul><li>Egroup view of a non-registerd user </li></ul>
  20. 20. <ul><li>Egroup view by a registered user </li></ul>
  21. 22. <ul><li>Intranet view by a registered user at intranets.com </li></ul>
  22. 23. Knowledge systems: standalone <ul><ul><li>Currently CD-ROMs </li></ul></ul><ul><ul><li>Usually a system includes full-text databases with some intelligence handling the requests or results </li></ul></ul><ul><ul><li>Hyperlinks, interactive images and maps </li></ul></ul><ul><ul><li>Concurrent search with various criteria </li></ul></ul><ul><ul><li>The results found may be combined or extracted to be used in reports and papers </li></ul></ul><ul><ul><li>e.g. CABI Forestry Compendium CD </li></ul></ul><ul><ul><ul><ul><li>http://tree.cabweb.org/efctext.htm </li></ul></ul></ul></ul>
  23. 24. CABI Forestry compendium <ul><li>Source: http://tree.cabweb.org/comp_demo/page2.htm </li></ul>
  24. 25. Knowledge systems: Networked <ul><ul><li>Portals </li></ul></ul><ul><ul><ul><ul><li>Forest Finland, Skogsverige, Skogen is Skolan </li></ul></ul></ul></ul><ul><ul><ul><ul><li>These are developing from link collections into knowledge systems and/or e-communities </li></ul></ul></ul></ul><ul><ul><li>Topical services </li></ul></ul><ul><ul><ul><ul><li>E.g. SIREX and Skogsskada services for forest pest diagnosis and handbook </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Often registration is required </li></ul></ul></ul></ul><ul><ul><li>Extranets </li></ul></ul><ul><ul><ul><ul><li>Access to internal systems for registered clients or subscribers </li></ul></ul></ul></ul><ul><ul><li>Traditional: On-line databases, Library OPACs </li></ul></ul>
  25. 26. Knowledge discovery <ul><ul><li>TROPIS - The Tree Growth and Permanent Plot Information System by CIFOR </li></ul></ul><ul><ul><ul><ul><li>seeks to help forest scientists make better use of existing tree growth information by newsletters, searchable index and database - newsletter, link, people database, permanent study plots </li></ul></ul></ul></ul><ul><ul><li>GIAN - Gujarat Grassroots Innovations Augmentation Network </li></ul></ul><ul><ul><ul><ul><li>GIAN aims to establish linkages between grassroots innovators, entrepreneurs and investors to scale up - newsletter, discussion, research papers </li></ul></ul></ul></ul><ul><ul><li>UNDP Evaluation Knowledge System (EKSYST) </li></ul></ul><ul><ul><ul><ul><li>assists in generating, storing and sharing available information gained through evaluations of projects </li></ul></ul></ul></ul>
  26. 27. Links <ul><li>PORTALS </li></ul><ul><li>Forest Finland </li></ul><ul><li>Skogssverige </li></ul><ul><li>Skogen I Skolan </li></ul><ul><li>DATABASES </li></ul><ul><li>Metinfo </li></ul><ul><li>Sirex </li></ul><ul><li>Skogsskada </li></ul><ul><li>TROPIS </li></ul><ul><li>UNDP EKSYST </li></ul><ul><li>INFORMATION DELIVERY </li></ul><ul><li>GIAN - innovation network </li></ul><ul><li>Biodiversity events </li></ul><ul><li>http://www.forest.fi/ </li></ul><ul><li>http://www.skogssverige.se/ </li></ul><ul><li>http://www.skogeniskolan.se/ </li></ul><ul><li>http://www.metla.fi/metinfo/ </li></ul><ul><li>http://www.metla.fi/sirex/ </li></ul><ul><li>http://www-skogsskada.slu.se/ </li></ul><ul><li>http://www.cgiar.org/cifor/research/tropis.html </li></ul><ul><li>http://www.ifad.org/ifadeval/public_html/eksyst/toc/index.html </li></ul><ul><li>http://csf.colorado.edu/sristi/gian.html </li></ul><ul><li>http://www.biodiv.org/conv/Bio-Calendar2000.html </li></ul>
  27. 28. Problems for discussion <ul><li>How to choose a proper tool for electronic communication? </li></ul><ul><ul><ul><li>One-way or interactive? </li></ul></ul></ul><ul><ul><ul><li>Announcing new research results or finding new research problems needing answers? </li></ul></ul></ul><ul><ul><ul><li>Target groups for tools? </li></ul></ul></ul><ul><ul><ul><li>Regular ‘traditional’ or irregular ‘new’ clients? </li></ul></ul></ul><ul><li>Knowledge system vs. Expert system </li></ul><ul><ul><ul><li>Is there a difference? </li></ul></ul></ul><ul><ul><ul><li>Database vs. a static system? </li></ul></ul></ul><ul><ul><ul><li>When a knowledge system should be developed? </li></ul></ul></ul><ul><ul><ul><ul><li>Parameters and/or problems given by the client </li></ul></ul></ul></ul>
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