Lab-based – objective, but not contextual, contrived, generalizableEthnography, Workplace-based methods – contextual, but subjective, real systems
Minimizes the Hawthorne EffectParticipants improve an aspect of their behaviour simply because they’re being observed
Observable behaviourDiary Study entries provide a “HOOK” to ask more targeted interview questions.So, Good interview Q’s + Diary Study Entries= Quality Datae.g. image search – Mexican dish – google images
connect back with “having a focus” and give example: e.g. if doing a diary study on “people who have pets” for a client who is setting up an online pet store.
Diary Form, Interview Questionaire, Consent Form, Information Sheet, Participant’s Address and Contact Details
A method for studying people
in their own environments<br />“... the diary study... is intended for use in the workplace, but... yields data that are more objective and more generalizable than many workplace-oriented methods.” <br />(Rieman, 1993)<br />
How It (Usually) Works<br />1.
Meet Participant<br />2. Inform P What to Do<br />3. Interview P at Daily(ish) Intervals<br />4. Conclude When there’s Enough Data<br />5. Rinse and Repeat with Other Ps<br />