The Goodness Of Diary Studies

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My presentation slides at #uxcamplondon. Thanks to everyone who attended.

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  • BoonWhy Present Diary Studies
  • Build web applications
  • Lab-based – objective, but not contextual, contrived, generalizableEthnography, Workplace-based methods – contextual, but subjective, real systems
  • Minimizes the Hawthorne EffectParticipants improve an aspect of their behaviour simply because they’re being observed
  • Observable behaviourDiary Study entries provide a “HOOK” to ask more targeted interview questions.So, Good interview Q’s + Diary Study Entries= Quality Datae.g. image search – Mexican dish – google images
  • connect back with “having a focus” and give example: e.g. if doing a diary study on “people who have pets” for a client who is setting up an online pet store.
  • Diary Form, Interview Questionaire, Consent Form, Information Sheet, Participant’s Address and Contact Details
  • The Goodness Of Diary Studies

    1. The Goodness of Diary Studies<br />Boon Chew<br />
    2. Me<br />
    3. I do web<br /> (thanks, Francis)<br />
    4. UCLIC<br />
    5. I work here<br />
    6. What are Diary Studies?<br /> And, why?<br />
    7. A method for studying people in their own environments<br />“... the diary study... is intended for use in the workplace, but... yields data that are more objective and more generalizable than many workplace-oriented methods.” <br />(Rieman, 1993)<br />
    8. Less Intrusive<br />
    9. Quality data<br />
    10. Flexible<br />
    11. How to do a Diary Study<br />
    12. How It (Usually) Works<br />1. Meet Participant<br />2. Inform P What to Do<br />3. Interview P at Daily(ish) Intervals<br />4. Conclude When there’s Enough Data<br />5. Rinse and Repeat with Other Ps<br />
    13. Have a Focus<br />
    14. Select and Recruit your Participants<br />
    15. Create a “Fieldwork Pack”<br />
    16. Plan and Execute your Interviews<br />
    17. Look for Patterns and Insights<br />
    18. Summarize and Make Useful<br />
    19. And That’s How You Do Diary Studies!<br />
    20. Final Tips<br />
    21. &lt; 2 Weeks or <br />&lt; 5 interview hours <br />per participant<br />
    22. Take really good notes<br />
    23. And, Always ask WHY<br />
    24. Q’s?<br />
    25. All images licensed under creative commons,<br />by these generous members on Flickr:<br />incurable_hippie . Grufnik . Francis Storr<br />clevercupcakes . ][No Ambition][ . Kristina B<br />dunechaser . leobard . massdistraction<br />josstyk . OliYoung . Thomas Hawk<br />only alice . the|G|™ . Joe Lanman<br />romanlily . bitzcelt .laurakgibbs<br />GetItWithMe logo © GetItWithMe.com<br />All other photos were from the author<br />Photo Credits<br />
    26. Thanks!<br />Contact Me:<br />www.boonyew.com<br />www.twitter.com/jaremfan<br />boon.chew@gmail.com<br />

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