The Goodness Of Diary Studies
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The Goodness Of Diary Studies



My presentation slides at #uxcamplondon. Thanks to everyone who attended.

My presentation slides at #uxcamplondon. Thanks to everyone who attended.



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  • BoonWhy Present Diary Studies
  • Build web applications
  • Lab-based – objective, but not contextual, contrived, generalizableEthnography, Workplace-based methods – contextual, but subjective, real systems
  • Minimizes the Hawthorne EffectParticipants improve an aspect of their behaviour simply because they’re being observed
  • Observable behaviourDiary Study entries provide a “HOOK” to ask more targeted interview questions.So, Good interview Q’s + Diary Study Entries= Quality Datae.g. image search – Mexican dish – google images
  • connect back with “having a focus” and give example: e.g. if doing a diary study on “people who have pets” for a client who is setting up an online pet store.
  • Diary Form, Interview Questionaire, Consent Form, Information Sheet, Participant’s Address and Contact Details

The Goodness Of Diary Studies Presentation Transcript

  • 1. The Goodness of Diary Studies
    Boon Chew
  • 2. Me
  • 3. I do web
    (thanks, Francis)
  • 4. UCLIC
  • 5. I work here
  • 6. What are Diary Studies?
    And, why?
  • 7. A method for studying people in their own environments
    “... the diary study... is intended for use in the workplace, but... yields data that are more objective and more generalizable than many workplace-oriented methods.”
    (Rieman, 1993)
  • 8. Less Intrusive
  • 9. Quality data
  • 10. Flexible
  • 11. How to do a Diary Study
  • 12. How It (Usually) Works
    1. Meet Participant
    2. Inform P What to Do
    3. Interview P at Daily(ish) Intervals
    4. Conclude When there’s Enough Data
    5. Rinse and Repeat with Other Ps
  • 13. Have a Focus
  • 14. Select and Recruit your Participants
  • 15. Create a “Fieldwork Pack”
  • 16. Plan and Execute your Interviews
  • 17. Look for Patterns and Insights
  • 18. Summarize and Make Useful
  • 19. And That’s How You Do Diary Studies!
  • 20. Final Tips
  • 21. < 2 Weeks or
    < 5 interview hours
    per participant
  • 22. Take really good notes
  • 23. And, Always ask WHY
  • 24. Q’s?
  • 25. All images licensed under creative commons,
    by these generous members on Flickr:
    incurable_hippie . Grufnik . Francis Storr
    clevercupcakes . ][No Ambition][ . Kristina B
    dunechaser . leobard . massdistraction
    josstyk . OliYoung . Thomas Hawk
    only alice . the|G|™ . Joe Lanman
    romanlily . bitzcelt .laurakgibbs
    GetItWithMe logo ©
    All other photos were from the author
    Photo Credits
  • 26. Thanks!
    Contact Me: