Working Smarter: HR Exec Council
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Working Smarter: HR Exec Council



Final version of presentation to Conference Board of Canada's HR Executive Council, Montreal, 17 Feb 2011

Final version of presentation to Conference Board of Canada's HR Executive Council, Montreal, 17 Feb 2011



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  • Full Name Full Name Comment goes here.
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  • The feedback in Montreal was quite positive and there was consensus that the interconnected web (social media in their current form) is something that all decision-makers must understand.
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  • Hi Harold,

    Having seen the earlier incarnations of this slidedeck I was pleased to see your most current edition as I knew you were tweaking it on the fly. Gosh, I'm really taken with your added slides and how you are framing the social learning and working smarter ideas and concepts to viewers (Conference Board biggies).

    I'm starting a round of presentations to the non profit sector in my region. Much of my approach is developed from the Internet Time Alliance and particularly your writings and also Marcia Conner, Tony Bingham - The New Social Learning. The sense I'm getting is that these ideas are palatable and easy on the digestion. It's encouraging from a business standpoint and it's a good feeling to have feedback from new people to this area that these ideas resonate and are relevant.

    Thanks Harold,

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  • While this presentation is similar to the previous one I posted, it includes 6 additional slides, some minor modifications and was uploaded to share with conference participants. This is the final version of my presentation to the Conference Board of Canada’s HR Executive Council, given in Montreal on 17 Feb 2011.
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Working Smarter: HR Exec Council Working Smarter: HR Exec Council Presentation Transcript

  • Working Smarter through Social Learning Harold Jarche jarche.comWednesday, 16February, 2011 1
  • 84% of workers want to quit! Steve Denning quoting 2010 “Manpower” surveyWednesday, 16February, 2011 2
  • Work has Changed Artisans - Hierarchies - Networks ~19th C +/- 20th C 21st CWednesday, 16February, 2011 3
  • Hyperlinks subvert Hierarchies* Internet Unlimited Self- Information Distributed publishing Work * cluetrain.comWednesday, 16February, 2011 4
  • mass } decentralized social Photo: ma3t egyptWednesday, 16February, 2011 5
  • SOCIAL MEDIAWednesday, 16February, 2011 6
  • work! work?, 16February, 2011 7
  • Work Work Training Learning & Education Work is Learning & Learning is the WorkWednesday, 16February, 2011 8
  • increasing speed of access to knowledgeWednesday, 16February, 2011 9
  • ? ! ? ? ! ? ! Collaboration is social by natureWednesday, 16February, 2011 10
  • Organizational Learning Apprenticeship - Training - Collaboration ~19th C +/- 20th C 21st CWednesday, 16February, 2011 11
  • Robert Kelley, CMU asked knowledge workers: “What percentage of the knowledge you need to do your job is stored in your own mind?” 1986 75% 1997 2006 18% 9% 2011?Wednesday, 16February, 2011 12
  • What is the imporant work in our organizations?Wednesday, 16February, 2011 13
  • simple work is getting automated, 16February, 2011 14
  • complicated work is getting outsourced, 16February, 2011 15
  • Where should we focus our attention & resources?Wednesday, 16February, 2011 16
  • creative work and ... ... complex workWednesday, 16February, 2011 17
  • H.L. Mencken For every complex problem there is an answer that is clear, simple and wrong.Wednesday, 16February, 2011 18
  • Tacit KnowledgeWednesday, 16February, 2011 19
  • Autonomy Mastery Sense of PurposeWednesday, 16February, 2011 20
  • When We Remove Artificial Boundaries We Enable InnovationWednesday, 16February, 2011 21
  • Social Learning Training Cynefin framework by Dave SnowdenWednesday, 16February, 2011 22
  • we share tacit knowledge through conversationWednesday, 16February, 2011 23
  • Working Sma!erWednesday, 16February, 2011 24
  • Dependent: Instruction Inter- dependent: Social & Collaborative~90% Independent: Supported by tools & Personal information Knowledge ManagementWednesday, 16February, 2011 25
  • I Seek I Sense enhanced serendipity ideas PKM We Share & Use ideas networkWednesday, 16February, 2011 26
  • Source: Jane Hart -, 16February, 2011 27
  • Strategic Alignment Autonomy Source: Charles Jennings - charles-jennings.blogspot.comWednesday, 16February, 2011 28
  • Source: Charles Jennings - duntroon.comWednesday, 16February, 2011 29
  • Weak central Strong distributedWednesday, 16February, 2011 30
  • Social Media Policy as Boundary “Will what you’re about to share online offend, surprise, or shock your: Spouse Mother Employer (current or future) Clients (current or future) Business partners (current or future) Coworkers Children in a way which critically jeopardizes your relationship? If you answer even one “Yes” for this short list of people, think long and hard before publishing your content.” Mike Brown - brainzooming.comWednesday, 16February, 2011 31
  • Wiki as AttractorWednesday, 16February, 2011 32
  • Source: Verna Allee - valuenetworks.comWednesday, 16February, 2011 33
  • weak central + strong distributed = social 1) Collaborative Work enabled by Social Learning Workers Communicating & Connecting 2) Emergent 3) Tools & (Next) Processes Practices MgtWednesday, 16February, 2011 34
  • Challenges for Leaders nomadic + collaborative collective knowledge IQ + EQ diverse community vs. disciplined unity the reality of virtual m2ie.frWednesday, 16February, 2011 35
  • US Workforce in 2011 growing Opportunities: Source: SocialcastWednesday, 16February, 2011 36
  • Wirearchy (Jon Husband) a dynamic, multi-way flow of power & authority based on knowledge, trust, credibility and a focus on results enabled by interconnected people & technologyWednesday, 16February, 2011 37
  • Working Smarter Social Collaborative Learning Work Culture Leadership FrameworkWednesday, 16February, 2011 38