Training 21 C V2

The Training Department in the 21st Century Workplace 2nd Edition Thanks to Jay Cross for his help and clariﬁcation with this version Harold Jarche www.jarche.com

Prior to 20th Century •Training: •Military •Church

Changing Work Local => Regional => Networked Vocations => Jobs => Roles Apprenticeship => Training => Flow

19th Century • Factories require larger groups to work together

20th Century • Clocks measure working hours instead of the sun. http://ﬂickr.com/photos/brianhendrix/

Training • Mobilize & Train • Instructional Systems Design • Sales Training • Corporate Training Department

21st Century http://ﬂickr.com/photos/8594424@N07/ • Merger of Work & Learning

Embrace Complexity X X More info: http://www.cognitive-edge.com/

http://ﬂickr.com/photos/sybrenstuvel/2681438887/ • We look at the present through a rear-view mirror - Marshall McLuhan

First we have to take action: Probe 21st C. Emergent Practices Probe Sense Respond COMPLEX ENVIRONMENT

Hierarchy “management knows best” the outside world Management Workers

Networked Reality the outside world Workers the ? ld or ou w ts de ide tsi Management wo ou rld e th

“Hyperlinks Subvert Hierarchy” wirearchy.com

1) Probing Workers Information, Knowledge & Trust 2) Sense- 3) Responding making Management

Training c. 21st Century Supporting Work in Complex Environments 1) Collaborative Work & Learning Workers Connecting & Communicating 2) Emergent 3) Tools & Practices Processes Management

Cartoons: gapingvoid.com Contact: harold@jarche.com

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Training 21 C V2

by Harold Jarche on Feb 21, 2009

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Training 21 C V2 — Presentation Transcript