Training 21 C V2

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This is an updated version, as of Feb 2009.

This is an updated version, as of Feb 2009.

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  • 1. The Training Department in the 21st Century Workplace 2nd Edition Thanks to Jay Cross for his help and clarification with this version Harold Jarche www.jarche.com
  • 2. Prior to 20th Century •Training: •Military •Church
  • 3. Changing Work Local => Regional => Networked Vocations => Jobs => Roles Apprenticeship => Training => Flow
  • 4. 19th Century • Factories require larger groups to work together
  • 5. 20th Century • Clocks measure working hours instead of the sun. http://flickr.com/photos/brianhendrix/
  • 6. Training • Mobilize & Train • Instructional Systems Design • Sales Training • Corporate Training Department
  • 7. 21st Century http://flickr.com/photos/8594424@N07/ • Merger of Work & Learning
  • 8. Embrace Complexity X X More info: http://www.cognitive-edge.com/
  • 9. http://flickr.com/photos/sybrenstuvel/2681438887/ • We look at the present through a rear-view mirror - Marshall McLuhan
  • 10. First we have to take action: Probe 21st C. Emergent Practices Probe Sense Respond COMPLEX ENVIRONMENT
  • 11. Hierarchy “management knows best” the outside world Management Workers
  • 12. Networked Reality the outside world Workers the ? ld or ou w ts de ide tsi Management wo ou rld e th
  • 13. “Hyperlinks Subvert Hierarchy” wirearchy.com
  • 14. 1) Probing Workers Information, Knowledge & Trust 2) Sense- 3) Responding making Management
  • 15. Training c. 21st Century Supporting Work in Complex Environments 1) Collaborative Work & Learning Workers Connecting & Communicating 2) Emergent 3) Tools & Practices Processes Management
  • 16. Cartoons: gapingvoid.com Contact: harold@jarche.com