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complexity, the web and work for information-based businesses

complexity, the web and work for information-based businesses

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    Net Work Net Work Presentation Transcript

    • Harold Jarche jarche.com Net Work complexity, the web & business Thursday, 21January, 2010 1
    • Complexity, or How the Internet Changed Everything Thursday, 21January, 2010 2
    • More Connections More Complexity Complex Complicated Simple Thursday, 21January, 2010 3
    • Bands Kingdoms Democracy - - - Local Business Corporations Value Networks - - - Apprenticeship Training Collaboration Thursday, 21January, 2010 4
    • Hyperlinks subvert Hierarchies Org 1.0 Internet Social Unlimited Media Information Distributed Work Thursday, 21January, 2010 5
    • H.L. Mencken “For every complex problem there is an answer that is clear, simple and wrong.” Thursday, 21January, 2010 6
    • Complexity: 21st century norm Cynefin Framework Thursday, 21January, 2010 7
    • Emergent practice: learn to read the waves Thursday, 21January, 2010 8
    • Emergent Practice: Learning as we go Training & Schooling Thursday, 21January, 2010 9
    • http://www.jarche.com/2009/06/co-operation-for-networks/ Thursday, 21January, 2010 10
    • The Internet Changed Everything Thursday, 21January, 2010 11
    • Network Effect: when a good or service has more value the more that other people have it too Thursday, 21January, 2010 12
    • • Web 1.0: Content, Read Only • Basic Infrastructure • HTML, URI • Web 2.0: Participative, Read/Write • Social Innovations (we learn) • RSS, AJAX • Web 3.0: Meaningful, Contextual • Semantic, Technology Innovations (Web learns) • RDF, OWL http://www.jarche.com/2010/01/evolution-of-the-web/ Thursday, 21January, 2010 13
    • Thursday, 21January, 2010 14
    • Inside our organizations we need to collaborate & share our know-how - this is social Thursday, 21January, 2010 15
    • ? ! Organizations, customers & co-workers need to understand each other - this too is social Thursday, 21January, 2010 16
    • tacit emergent knowledge practices Complexity explicit best knowledge practices Application Thursday, 21January, 2010 17
    • tacit emergent knowledge practices conversation collaboration Complexity explicit best knowledge practices documentation training Application Thursday, 21January, 2010 18
    • Connect conversation collaboration Complexity Filter Aggregate documentation training Application Thursday, 21January, 2010 19
    • Personal Knowledge Management our part of the social learning contract aka: PLE Connect Exchange Contribute Thursday, 21January, 2010 20
    • Feed Readers Social Bookmarks Micro-blogs Connect Exchange Social Blogs Networks Contribute http://www.jarche.com/2009/11/pkm-overview/ Thursday, 21January, 2010 21
    • Aggregate Filter Connect WordPress Thursday, 21January, 2010 22
    • Thursday, 21January, 2010 23
    • Social Learning getting things done in Networks Thursday, 21January, 2010 24
    • Enterprise 1.0 F.W.Taylor: Scientific Management (1911) Functional Management Standard Methods Enforced Adoption Thursday, 21January, 2010 25
    • Enterprise 2.0 the use of emergent social software platforms within companies, or between companies and their partners or customers Thursday, 21January, 2010 26
    • Why? Because the Internet Changed Everything • Volume • Velocity • Virtualization • Variability Thursday, 21January, 2010 27
    • Volume We cannot master all the knowledge needed for our work http://www.flickr.com/photos/josephrobertson/127758523/ Thursday, 21January, 2010 28
    • Velocity Get used to Life in Perpetual Beta Thursday, 21January, 2010 29
    • Virtualization blurring lines between working, learning & living Work Home ? School Thursday, 21January, 2010 30
    • Variability multiple roles little standardized work Thursday, 21January, 2010 31
    • Thursday, 21January, 2010 32
    • Enterprise 2.0 • Who you know: communities of practice • Need to share: tacit knowledge • Results Oriented Work Environment • Team-centric • Democratic • Wirearchical Thursday, 21January, 2010 33
    • http://wirearchy.com/ Thursday, 21January, 2010 34
    • <wirearchy> The Social Business</wirearchy> • ubiquitous use of social tools & networks • greater personal autonomy • self-organization of groups & projects • very porous boundaries with the world • greater non-financial motivation • sr management as movie producers/investors • Source: Stowe Boyd Thursday, 21January, 2010 35
    • Where is your Market? Source: Craig Chelius Thursday, 21January, 2010 36
    • Connecting Ideas with Communities Thursday, 21January, 2010 37
    • 1. connect right Mavens with potential Innovators, 2. target Early Adopters via Connectors and then 3. find Salespeople to influence the Early Majority http://www.jarche.com/2009/06/connecting-ideas-with-communities/ Thursday, 21January, 2010 38
    • Upstarts & Incumbants http://www.jarche.com/2007/06/entrants-and-incumbents/ Thursday, 21January, 2010 39
    • In order to survive disruptive change in your industry, you must first know how you add value for your customers. Thursday, 21January, 2010 40