AITD 2014

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Keynote: Work is Learning & Learning is the Work.
Presented to the Australian Institute of Training & Development, Sydney, NSW, May 2014

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AITD 2014

  1. 1. Harold Jarche! #AITD2014! jarche.com! @hjarche! 15 May 2014 1 work is learning &! learning is the work
  2. 2. 1) the industrial/market era 2
  3. 3. Tangible Goods! Best Practices! Planning & Control jarche.com3
  4. 4. Factories & Mass Production jarche.com4
  5. 5. Organizations: Centralized & Fixed jarche.com5
  6. 6. Scientific Management of Labour jarche.com6
  7. 7. Business Schools! “MBA” jarche.com7
  8. 8. 2) the network era 8
  9. 9. Intangible Services! Emergent Practices! Sense & Respond Image: Guided by the Intangible, by Antonio Muniz jarche.com9
  10. 10. Internet & Mass Customization jarche.com10 @gapingvoid
  11. 11. Organizations: Decentralized & Dynamic jarche.com11
  12. 12. Management: Striving for Wholeness jarche.com12
  13. 13. Networked Professional Communities jarche.com13
  14. 14. Source: David Ronfeldt 14
  15. 15. small scale large scale collaborative cooperative Tribal “kinship” Institutional “hierarchy” Market “competition” Networked “connection” TIMN - David Ronfeldt jarche.com15 Cooperation: sharing freely with no quid pro quo Collaboration: working together toward a common goal
  16. 16. 3) work in the network era 16
  17. 17. automation! “Anything that can be reduced to a flowchart ! will be automated”! - Ben Hammersly jarche.com17
  18. 18. outsourced! anything that can be digitized 
 will be sent to the lowest cost of labour jarche.com18
  19. 19. Standardized Customized network! era industrial! market! era jarche.com19 valued work in the network era! is unique, creative & customized
  20. 20. informalformal learning knowledgeexplicit implicit tangible intangiblevalue Talent:! initiative! creativity! passion Labour:! obedience! diligence! intelligence Standardized Customized network! era industrial! market! era jarche.com20
  21. 21. 4) learning at work 21
  22. 22. structured & hierarchical Work & Projects collaborative Social Networks cooperative informal & networked goal-oriented & collaborative opportunity-driven & cooperative jarche.com 22 Cooperation: sharing freely with no quid pro quo Collaboration: working together toward a common goal
  23. 23. structured & hierarchical Work & Projects Communities of Practice Social Networks informal & networked goal-oriented & collaborative opportunity-driven & cooperative share complex knowledge test new ideas diversity of perspectives jarche.com 23
  24. 24. structured & hierarchical Work & Projects Communities of Practice Social Networks informal & networked goal-oriented & collaborative opportunity-driven & cooperative jarche.com The! Organizational! Firewall 24
  25. 25. team Seek Share com m unity netw ork PKM enables sense-making & knowledge-sharing beyond the Firewall jarche.com/pkm filter create discern Sense 25
  26. 26. structured & hierarchical Work & Projects Communities of Practice Social Networks informal & networked goal-oriented & collaborative opportunity-driven & cooperative share complex knowledge test new ideas diversity of perspectives jarche.com knowledge-sharing sense-m aking 26
  27. 27. implicit knowledge:! ! is shared through conversations ! and ! social relationships jarche.com27
  28. 28. ~19th C +/- 20th C 21st C jarche.com from apprenticeship, to training, to SoCoMo Social-Cooperative-Mobile 28
  29. 29. Juggling jarche.com29 communities! networks! sense-making! implicit knowledge! complexity! creativity
  30. 30. “Work is learning, learning work,” - that is all Ye know on earth, and all ye need to know. apologies to John Keats 30 jarche.com

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