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Harold Jarche!
#AITD2014!
jarche.com!
@hjarche!
15 May 2014
1
work is learning &!
learning is the work
1) the industrial/market era
2
Tangible Goods!
Best Practices!
Planning & Control
jarche.com3
Factories & Mass Production
jarche.com4
Organizations: Centralized & Fixed
jarche.com5
Scientific Management of Labour
jarche.com6
Business Schools!
“MBA”
jarche.com7
2) the network era
8
Intangible Services!
Emergent Practices!
Sense & Respond
Image: Guided by the Intangible, by Antonio Muniz
jarche.com9
Internet & Mass Customization
jarche.com10
@gapingvoid
Organizations: Decentralized & Dynamic
jarche.com11
Management: Striving for Wholeness
jarche.com12
Networked Professional Communities
jarche.com13
Source: David Ronfeldt
14
small
scale
large
scale
collaborative cooperative
Tribal

“kinship”
Institutional

“hierarchy”
Market

“competition”
Netwo...
3) work in the network era
16
automation!
“Anything that can be reduced to a flowchart !
will be automated”!
- Ben Hammersly
jarche.com17
outsourced!
anything that can be digitized 

will be sent to the lowest cost of labour
jarche.com18
Standardized
Customized
network!
era
industrial!
market!
era
jarche.com19
valued work in the network era!
is unique, creat...
informalformal learning
knowledgeexplicit implicit
tangible intangiblevalue
Talent:!
initiative!
creativity!
passion
Labou...
4) learning at work
21
structured &	

hierarchical
Work & Projects
collaborative
Social Networks
cooperative
informal &	

networked
goal-oriented...
structured &	

hierarchical
Work & Projects
Communities
of Practice
Social Networks
informal &	

networked
goal-oriented	
...
structured &	

hierarchical
Work & Projects
Communities
of Practice
Social Networks
informal &	

networked
goal-oriented	
...
team
Seek
Share
com
m
unity
netw
ork
PKM enables sense-making & knowledge-sharing	

beyond the Firewall
jarche.com/pkm
filt...
structured &	

hierarchical
Work & Projects
Communities
of Practice
Social Networks
informal &	

networked
goal-oriented	
...
implicit knowledge:!
!
is shared through
conversations !
and !
social relationships
jarche.com27
~19th C +/- 20th C 21st C
jarche.com
from apprenticeship, to training, to SoCoMo
Social-Cooperative-Mobile
28
Juggling
jarche.com29
communities!
networks!
sense-making!
implicit knowledge!
complexity!
creativity
“Work is learning, learning work,” 

- that is all 

Ye know on earth, 

and all ye need to know.
apologies to John Keats
...
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AITD 2014

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Keynote: Work is Learning & Learning is the Work.
Presented to the Australian Institute of Training & Development, Sydney, NSW, May 2014

Published in: Education, Technology
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Transcript of "AITD 2014"

  1. 1. Harold Jarche! #AITD2014! jarche.com! @hjarche! 15 May 2014 1 work is learning &! learning is the work
  2. 2. 1) the industrial/market era 2
  3. 3. Tangible Goods! Best Practices! Planning & Control jarche.com3
  4. 4. Factories & Mass Production jarche.com4
  5. 5. Organizations: Centralized & Fixed jarche.com5
  6. 6. Scientific Management of Labour jarche.com6
  7. 7. Business Schools! “MBA” jarche.com7
  8. 8. 2) the network era 8
  9. 9. Intangible Services! Emergent Practices! Sense & Respond Image: Guided by the Intangible, by Antonio Muniz jarche.com9
  10. 10. Internet & Mass Customization jarche.com10 @gapingvoid
  11. 11. Organizations: Decentralized & Dynamic jarche.com11
  12. 12. Management: Striving for Wholeness jarche.com12
  13. 13. Networked Professional Communities jarche.com13
  14. 14. Source: David Ronfeldt 14
  15. 15. small scale large scale collaborative cooperative Tribal “kinship” Institutional “hierarchy” Market “competition” Networked “connection” TIMN - David Ronfeldt jarche.com15 Cooperation: sharing freely with no quid pro quo Collaboration: working together toward a common goal
  16. 16. 3) work in the network era 16
  17. 17. automation! “Anything that can be reduced to a flowchart ! will be automated”! - Ben Hammersly jarche.com17
  18. 18. outsourced! anything that can be digitized 
 will be sent to the lowest cost of labour jarche.com18
  19. 19. Standardized Customized network! era industrial! market! era jarche.com19 valued work in the network era! is unique, creative & customized
  20. 20. informalformal learning knowledgeexplicit implicit tangible intangiblevalue Talent:! initiative! creativity! passion Labour:! obedience! diligence! intelligence Standardized Customized network! era industrial! market! era jarche.com20
  21. 21. 4) learning at work 21
  22. 22. structured & hierarchical Work & Projects collaborative Social Networks cooperative informal & networked goal-oriented & collaborative opportunity-driven & cooperative jarche.com 22 Cooperation: sharing freely with no quid pro quo Collaboration: working together toward a common goal
  23. 23. structured & hierarchical Work & Projects Communities of Practice Social Networks informal & networked goal-oriented & collaborative opportunity-driven & cooperative share complex knowledge test new ideas diversity of perspectives jarche.com 23
  24. 24. structured & hierarchical Work & Projects Communities of Practice Social Networks informal & networked goal-oriented & collaborative opportunity-driven & cooperative jarche.com The! Organizational! Firewall 24
  25. 25. team Seek Share com m unity netw ork PKM enables sense-making & knowledge-sharing beyond the Firewall jarche.com/pkm filter create discern Sense 25
  26. 26. structured & hierarchical Work & Projects Communities of Practice Social Networks informal & networked goal-oriented & collaborative opportunity-driven & cooperative share complex knowledge test new ideas diversity of perspectives jarche.com knowledge-sharing sense-m aking 26
  27. 27. implicit knowledge:! ! is shared through conversations ! and ! social relationships jarche.com27
  28. 28. ~19th C +/- 20th C 21st C jarche.com from apprenticeship, to training, to SoCoMo Social-Cooperative-Mobile 28
  29. 29. Juggling jarche.com29 communities! networks! sense-making! implicit knowledge! complexity! creativity
  30. 30. “Work is learning, learning work,” - that is all Ye know on earth, and all ye need to know. apologies to John Keats 30 jarche.com
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