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Everyone has lost customers. We've had sales that were "a done deal" that vanished at the last minute. Wonder why you're losing them just when they seem ready and anxious to buy? These "wild customers™" run away because they haven't completed their unique Buying Continuum™ process. Learn how it works and how to use it your advantage. First presented at ProductCamp9 in Austin, Texas, August 18, 2012.