Project Management Meets Development: An Interstellar Meeting

Judith AndresenAn Interstellar Meeting: PM + DevPHPucEU, 02/2011 1

From northern Germany. Love to smell salt in the air, love the ocean and the broad land. Working @sinnerschrader.Born 1972MarriedJudith Andresen@janosch007 2

http://www.sinnerschrader.com/ 3

My daily business_ Consulting in Marketing & eCommerce_ Developing Online Strategies + Redeﬁning Business Models; Creating & Developing Platforms & Apps_ Project Steering _ Maintenance (Tons of small tasks) _ Projects (up to 1,000 man days) 4

I am going to talk about communication between project managers and developers 5

I am not going to talk about missing skills in project management And / or missing project management 6

Agenda An Interstellar meeting: PM + Dev1. Four sides model2. Aims of the project management3. Aims of the development4. Communication tasks 7

I am not going to talk about missing skills in project management And / or missing project management 9

I am going about passion, feelings and miscommunication 10

Why? 11

Every communicationhas a content and a relationship aspect 12

Relationship aspect? 13

Let‘s look at an example.Dinner after a long day full at work 14

"You served green salad""That‘sdon‘t like what I cook, you can cook yourself.""If you true." 15

Four sides model Sender Receiver There is green salad on "beaks" "ear" the plate Factual information Self-revelation Don‘t serve green salad I don‘t like green salad „You served Appeal green salad“ You don‘t care about me(c) Schulz von Thun Relationship 16

The sender is sending four messages simultaneously. "He speaks with four beaks" 17

The receiver is receiving four messages simultaneously. "He hears with four ears" 18

We hear most clearlythe relationship aspect 19

We hear most clearly the relationship aspectWe listen only with one ear 20

Three messages get lost 21

And we begin to ﬁght 22

You don‘t act like this? 23

Two days till launch.A look into the ticket system"There are100 tickets open." Factual information Self-revelation Appeal You failed. Relationship 24

The four sides model explainsmiscommunication in general 25

Now lets talk about the project rolesproject management and development 26

When are we going to release to the staging server for the ﬁrst time? Tomorrow. Great, tomorrow morning we are done. Tomorrow morning I start to set up the staging server.The way you measure time isdifferent 27

Project management aims at threeobjectives Budget Time Quality 29

Any action taken by the project managershould follow these three objectives Budget Time Quality 30

The project manager needs to talk tomany parties about the project Customer Purchase Department Budget IT Department Time Quality Project TeamPublic Steering comiteePR Department Controlling 31

If a project fails,the project manager loses his reputation 32

R E PUTATI O N 33

Again 34

A project manager aims at three objectives 35

A project manager aims at three objectives Three possible ways to lose his or her reputation 36

Development aims at one bigobjective Excellent code quality Stability Budget No. Features Quality Time Quality Performance Security Re-Useablity 38

To aim at this objective a developerhas to deal with several environmentsIntegration Services Project TeamNew Interfaces Project ManagerComplex features IT Department of Client Third Party Services 39

If a developer estimates the effort of atask, he / she considers the task with his experience 40

If a developer speciﬁes a timeline,he / she argues with his / her experience 41

If he / she has misjudged the effort,it falls back on his / her competence 42

COMPETENCE 43

The developer can hold the timelineby cutting the quality Excellent code quality Stability No. Features Quality Performance Security Re-Useablity 44

If a developer develops a system without quality, he loses his reputation 45

R E PUTATI O N 46

One project - different objectivesProject Management DevelopmentTime QualityBudgetQualityIf they fail, they will lose their reputation 48

Lost Reputation.Too less competence. 49

Every communicationhas a content and a relationship aspect 50

It‘s time to use more than one beak and more than one ear ;-) 51

But 52

Risks for the project management and development differ 53

Risks for PMs + Devs differProject Manager DeveloperWhen do you ﬁnish the How long does it take?bug ﬁxing? It takes as long it takes!How long does it take?Risk Management differs 54

Don‘t forgetthat you are talking with four beaks! 55

Open up your four ears! 56

Find outwhat drives the person you are talking to 57

Ask for the different environments Ask for possible solutions 58

And feel the passion of the other 59

And feel the passion of the other And support it! 60

Thank you! 61

Judith Andresenjudith@andresen.de@janosch007www.andresen.dewww.linkedin.com/judithandresen 62

http://www.andresen.de	30
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Project Management Meets Development: An Interstellar Meeting

by Judith Andresen on Feb 20, 2011

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Project Management Meets Development: An Interstellar Meeting — Presentation Transcript