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UKTI WEB MARKETING - ONLINE MARKETING

UKTI WEB MARKETING - ONLINE MARKETING

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  • Subject lines are the first part of the process. What they see in their inbox, needs to entice them to open the email and read on. It’s worth remembering that not everyone uses outlook , some people are on web mail, so the subject line may be the only thing they can see. RETURN Subject lines are crucial - make that first impression count Esp. with rented lists, as they won’t be expecting your email. But with any email, the subject line is your opening gambit. Make it work for you. The ultimate goal is, to make them open the email… Let’s talk about spam for a moment - Capital letters, over punctuation, lines that look like replies to messages you sent or personal queries all look like spam mail and should be avoided. Even the word ‘free’ can have spam connotations these days. So keep it simple and descriptive. Give a flavour of the contents of the email - be effective and to the point An effective subject line puts the necessary information into the subject so that your readers can tell on the spot what to expect when they open the email. And make them open it. RETURN And for owned lists, use your company name as a reminder that they opted in to receive it. RETURN - this example covers all bases - it describes the contents, gives a company name and has an additional incentive ...
  • Go to ‘resources’ Then ‘DMA codes of practice’ Download email guidelines Click on ‘best practice guidelines’ Then ‘use of data in direct marketing’ download See code of practice at asa.org.uk
  • Emphasise the importance of a high listing – pointing out how click throughs degrade as we move down the list Point out ‘natural’ and ppc listings
  • Search Submit Pro is a unique solution, designed to compliment your Sponsored Search and SEO programs. SSP allows you to manage search in a holistic way and to deliver the right message to the right consumer at the right time. To provide some context around why marketers value the SSP program, I want to start by talking a bit about the search landscape and searcher behavior. Today there are 155 million unique searchers in the U.S. and the population of searchers is growing 28% YOY. As this search activity continues to grow, these searches are also becoming more complex. In 1998 an avg query was made of 1 ½ words. Today, 57% of all queries are made up of three or more words. The explosion of search and searcher sophistication really highlights the need for having the right tools in your arsenal to target the right consumers.
  • The number of monthly searches is obviously an important factor – generally a phrase with high search volume is better to capture than one for which there are not many searches. This is not always the case though if there is high business relevance associated with a particular phrase we may still want to sue it Because we cant necessarily capture all the phrases we want (we may not have appropriate web pages in our site) some prioritisation is necessary. So, for example, it might be considered more important to give ‘ heat treatment services’ a higher priority than ‘carburising services’ when we do the optimisation. We could always come back to the secondary phrase later. More about this when we discuss implementation in the next module. Sometimes its difficult to understand a searchers intent when he types in a phrase. For example one word phrases - for example, ‘atmosphere’, ‘oxidising’ and so on – are typically not good phrases to include. This is not always the case as clearly words like ‘carburising’, ‘nitriding’ and so on do have relevance even though they are only single words. Sometimes phrases can have different or multiple meanings – for example if someone searches for ‘cold treatment’ is he searching for our services or a cure for his medical condition.? In these case we should rule out the phrase or think how we could make it more specific by changing it Competition is another factor which is sometimes considered
  • Your copy writing in paid search is very important.
  • Links on other sites will lead visitors to you, hence in its own right it is an important aspect of online marketing leading potential customers directly to your site. Obviously the more links the more different ways leading to your site. Over and above this it is an important part of search marketing, since the more links you have the more important you are in the eyes of the search engines and the higher up in the rankings you will appear ( we’ll qualify this in more detail as we move through)
  • A good example of a directory for European Businesses – 500,000 businesses in 27 languages.
  • There are many PR directories which you will search for in the practical session. A great way to submit you news stories and at the same time drop your website link (on high Page Rank sites)
  • Emphasise the importance of a high listing – pointing out how click throughs degrade as we move down the list Point out ‘natural’ and ppc listings

Uktisw online marketing-distr Uktisw online marketing-distr Presentation Transcript

    • Marketing Internationally and the Web
      • Email Marketing – Module 3
  • Different approaches to e-mail marketing…
    • Use agencies
    • Buy in specialist software
    • Use ‘hosted’ services – eg ConstantContact, Mailchimp
    • Buy in lists ?
    • Build your own list
      • Ask for email addresses when people visit your site
  • E-Mail Marketing – why?
    • Non-invasive – has to be permission based
      • Recipients need to ‘opt in’
      • Give them the opportunity to ‘opt out’ every contact
      • Identify yourself in the email
    • Low to no cost
      • multidrop for effectiveness
    • Link with databases – segmentation, automation, personalisation
    • results known quickly – 90% response within 48 hours
    • Useful for getting return visitors – ‘push/pull’
    • Everything can be tracked
      • Opens, click throughs etc
    • More effective response rates – 8% and upwards
  •  
  • Text email or HTML?
  • Text emails or HTML?
  • Received and open stats
  • Whos read the content?
  • Building your Opt-in List
    • Make sure the subscription process isn’t too long/complex – keep it simple
    • Spell out the features/benefits of opting in – eg newsletter, even better RSS!
    • Include registration around the site, not just on one page
    • Keep the contact regular so they remember you
    • Ensure that recipients can unsubscribe at any time
  • Subject lines – first impressions count!
    • Good subject lines should:
    • Give a flavour of the content
      • Be effective and to the point
    • Avoid anything that sounds like spam
      • Get your new Porsche almost for free
      • “ Recipients name” – open me first!
    • Be below 80 characters
      • More than that and it is likely to be cut off
    • Your own list
      • Use the company name so they are more likely to open it
  • Why Consumers Open Emails
  • Legislation and email marketing
    • See Direct Marketing Association website ( http://www.dma.org.uk/ )
    • For details of codes of practice for email marketing:-
      • Codes of practice for mail, e-mail, sms etc
      • http://www.dma.org.uk/information/inf-practice.asp
    • EU law means it is illegal to Spam
    • -everyone needs to ‘opt-in’
    • -sender has to identify himself
    • -give opportunity to ‘opt out’ every time emails sent
    • Marketing Internationally and the Web
      • Search Engine Optimisation (SEO) – Module 4
    • SEO– Maximising your position in the hitlist
    • Click throughs dissipate as we move down the list
    • 36% of internet users perceive a company in the top search engine rankings to be a major brand
    • Source: iProspect search engine branding survey
  • Search Engine Market Share-International www.searchenginewatch.com www.searchenginecolossus.com http://www.searchenginelinks.co.uk/link-48.html Google’s not the only show I town… Baidu – China Naver – Korea Yandex – Russia Are dominant in their respective countries
  • Use www.searchenginecolossus.com to submit to country specific search engines
  • Submitting to Yandex
    • http://webmaster.yandex.ru/addurl.xml
  • SEO in Business to Business
  • SEO in Business to Consumer
  • The French Site
  • SEO success in High Tech Manufacturing SEO in High Tech
  • SEO success in High Tech
  • Google – ‘Universal Search’ and DAO (Digital Assets Optimisation) Content retrieved from : Google maps, news, images, You Tube, Blogs, Facebok, Twitter, LinkedIn MySpace, video ,etc
  • Google Base – shopping results Google Base – Shopping Results
  • Google Places
    • Address details on optimised (home) page
    • Geo info in ‘title’ tag
    • Entry in local directories – eg Yell
    • Entry in Tripadvisor if you are a hotel
    • 1. Auditing your current performance
    • 2. Strategic selection of keyphrases
    • 3. Build Content around keyphrases on webpages
      • Utilise correct ‘keyword density’
      • Check/correct internal linking
    • 4.Optimise metadata for the keyphrases
    • 5. Implementing the changes
      • Phase the approach to new pages
    • 6.Build Backlinks to your site
    • 7. Monitor, Measure and Modify
    Strategy and Process
  • The Spidering Process
  • Are you in the Google index? Site:www.yourdomain.com
    • Use the ‘Site’ command with your domain name at the Google search box
    • For Example:
    • Site:www.businesslinkkent.com
    • 497 web pages in the index
  • HTML Sitemap
    • Use a sitemap
    • Use html navigation
    • Add html links to all other important pages
    • Use a google sitemap
      • www. xml - sitemaps .com
    • Check your spiderability at
      • http://www.ranks.nl/cgi-bin/ranksnl/tools/checklink.pl
    MAKE YOUR SITE “ SPIDERABLE ”
  • Register with Google Webmaster Central (GWC)
  • Getting the right domain and hosting
    • UK company
    • Targeting the UK
    • In UK English
    • Weak on inbound links
    • .com domain
    • But - Google thinks it’s NORWEGIAN
      • Because that’s where it’s hosted…….
  • International traffic Issues
    • Search engines will use the top level domain (TLD) to assess where you want traffic from (eg - .co.uk, .de, .it etc)
    • If you have a .com (or .net, .info etc) they will use your hosting location to determine this
    • Use Google Webmaster central to override this and tell Google where you want traffic from
  • Multi language/ Multi site issues
    • Option 1: Have different translated versions of the same website under different TLD’s (eg – www.heskins.it; www.heskins.fr )
    • Option 2: Have a .com domain with separate country specific folders with translated pages AND use GWC to instruct Google that different parts of the site are relevant to different countries (see www.pneumat-europe.com )
      • Another option here is to use subdomains rather than folders (eg www.deutch.yoursite.com )
    • 1. Auditing your current performance
    • 2. Strategic selection of keyphrases
    • 3. Build Content around keyphrases on webpages
      • Utilise correct ‘keyword density’
      • Check/correct internal linking
    • 4.Optimise metadata for the keyphrases
    • 5. Implementing the changes
      • Phase the approach to new pages
    • 6.Build Backlinks to your site
    • 7. Monitor, Measure and Modify
    Strategy and Process
  • Strategy and Process
    • The right keywords or keyphrases are the starting point for our strategy
    • Traffic from a variety of uncommon phrases?
      • Eg ‘marketing training courses Manchester’
    • One big win on a major phrase?
      • Eg ‘Training courses’
      • ‘ personal loans’
  • SEARCHER BEHAVIOUR Source: Internal Yahoo! Data for UK, France, Spain, Germany, Italy
    • Search activity is growing
    • 25.9M unique searchers in Europe
    • 304M searches per month
    • 453M page views
    Searches are becoming more sophisticated and specific: 2000 = 1.2 words ; 2005 = 2.5 words ; 2010 = 3.3 words 57% of search queries involve 3+ words 2010 Search Queries by Number of Words
  • Keyphrase Selection
    • It’s a two stage process…
    • 1. Developing the Initial List
    • 2. Refining and shortlisting your choices
    • See http://janaklin.blogspot.com/2005/06/lesson-3finding-keyphrases-to.html
  • Developing the Initial List
    • - Brainstorm with your self and others you work with - Look at what competitors use (‘view’; ‘source’ then see the meta data and visible text) - Any brand names or generic product types which are relevant
    • - Study your web stats for keyphrases which have driven people to your site
    • - Take you mates down the pub and ask them what they would type in to find you
    • - Use web based tools eg Google Keyword Tool:-
    • - You could even ask your customers and suppliers
  • https:// adwords.google.co.uk/select/KeywordToolExternal
  • www.digitalpoint.com
  • What are the main factors to consider when selecting and prioritising keyphrases?
    • Search Volume – the number of monthly searches
      • The bigger the better?
    • Business Relevance – how important is this term to my business
    • Keyphrase relevance – what is the searcher looking for when using this phrase
      • Single word phrases are not good as its difficult to know the searchers intent
      • Phrases can have different meanings ‘eg ‘cold treatment’
      • Mix ‘long tail’ and ‘head phrases’
    • Competition – how much competition is there for this phrase
  • What do you do if there’s no direct translation?
    • “ City breaks” has no direct equivalent in:
      • French
      • German
      • Dutch
      • Spanish
      • Italian
  •  
  •  
  • Keyphrase analysis
    • Exercise – volunteer for keyphrase analysis
    • 1. Auditing your current performance
    • 2. Strategic selection of keyphrases
    • 3. Build Content around keyphrases on webpages
      • Utilise correct ‘keyword density’
      • Check/correct internal linking
    • 4.Optimise metadata for the keyphrases
    • 5. Implementing the changes
      • Phase the approach to new pages
    • 6.Build Backlinks to your site
    • 7. Monitor, Measure and Modify
    Strategy and Process
  • Major Ranking Factors
    • On Page Factors (‘Entry Ticket’)
      • Metadata – title, keyword, description, H1
      • Visible (readable) html content
      • Internal links
    • Off Page Factors (‘Competitive Differentiators’)
      • Inbound link infrastructure
      • Directories, blogs, pr sites, etc, etc..
      • Domain trust – age, age of links
    • Behavioural (less important generally , BUT will become more important)
      • Number of visits, length of stay, social media activity…
  • Textual content is King
    • There is no substitute for good ‘keyword rich’ content
      • At least 200-250 words
      • Content semantically related to keywords (LSI)
        • Eg, valentine, love, hearts, romance
        • Focus on natural writing of copy
    • Add new relevant content as often as you can
      • Use pdf’s, word documents
      • New pages with related content – eg history, background, instructions
  • The Keyword Density Issue for Visible Text
    • What do you think of this bit of copywriting!
    • Our Yellow widgets are the best in the UK and if you buy our yellow widgets you will be sure you have bought the best yellow widgets you can buy and absolutely envied by the rest of the yellow widget buying community both here in the UK and the rest of the yellow widget buying community throughout the world. Yes, you really need to buy our award winning yellow widgets. Click here to buy yellow widgets
    • 1%-3% is ideal (keep below 10%)
    • Check you density with:
      • www.ranks.nl/tools/spider.html
  • www.asgservices.co.uk
  • Capturing content below the scroll
  • www.aardvarksafaris.com
  •  
  •  
  • More copywriting examples….
    • Iobuild
    • Dean International
  • In summary
    • Write text as naturally as possible
    • Check afterwards that the target phrase(s) is included the right number of times
      • 3 repetitions per 100 words is generally enough.
      • Punctuation not important
    • The phrases can be included in:-
      • The main text
      • Header tags (h1, h2 etc)
      • In in-text links
      • In navigation links
      • In footnotes
      • In ‘alt’ tags
  • Internal Links
    • 1. Auditing your current performance
    • 2. Strategic selection of keyphrases
    • 3. Build Content around keyphrases on webpages
    • 4.Optimise metadata for the keyphrases
        • Title tag, description tag, keyword tag,
        • H1 Tag (see lloyd and Asg)
    • 5. Implementing the changes
      • Phase the approach to new pages
    • 6.Build Backlinks to your site
    • 7. Monitor, Measure and Modify
    Strategy and Process
  • Meta Tags – The Title tag
  • Meta Tags – The Title tag
  • Different Pages Optimised for Different Keyphrases
  • Eye Tracking Study
    • 2/3 of the time users initially looked at a listing for 7/100 of a second
    • Predominately looked at titles
    • Across all Yahoo! searches, participants focused on the titles first and foremost, with fewer reading the fine print of the listing
    IMPORTANCE OF TITLES Source: Marketing Sherpa Study, August 2005
  • Meta Tags Keyword and Description tags
  • Optimising your Metadata- Important that the tags show a theme between each other and the visible content
    • Title tag
      • No more than 10 words, use hyphens, commas pipes (|) as delimiters
      • Main keyphrase at the beginning of the tag
    • Keyword tag
      • No more than 4 words
      • All lower case
      • Separated by a comma then a space
        • Eg web marketing, ecommerce training, internet consultancy……
        • Only include phrases WHICH ARE ON THE PAGE!
    • Description tag
      • No more than 25 words
      • Should contain keywords – up to 3 repetitions
      • ‘ salesy’ to encourage click throughs
  • Major Ranking Factors
    • On Page Factors (‘Entry Ticket’)
      • Metadata – title, keyword, description, H1
      • Visible (readable) html content
      • Internal links
    • Off Page Factors (‘Competitive Differentiators’)
      • Inbound link infrastructure
      • Directories, blogs, pr sites, etc, etc..
      • Domain trust – age, age of links
    • Behavioural (less important generally , BUT will become more important)
      • Number of visits, length of stay
    • 1. Auditing your current performance
    • 2. Strategic selection of keyphrases
    • 3. Build Content around keyphrases on webpages
    • 4.Optimise metadata for the keyphrases
        • Title tag, description tag, keyword tag,
        • H1 Tag (see lloyd and Asg)
    • 5. Implementing the changes
      • Phase the approach to new pages
    • 6.Build Backlinks to your site
    • 7. Monitor, Measure and Modify
    Strategy and Process
  • Where do links come from?
    • Directories
      • General
      • Industry specific
      • Some free some paid for
    • Strategic Partnership links
    • Reciprocal links
    • In newsgroups and other forums
    • Portals
      • Geographic
      • ecommerce
    • In Blogs
    • Banners
    • Affiliates
    • Social Media sites
    • 1. Auditing your current performance
    • 2. Strategic selection of keyphrases
    • 3. Build Content around keyphrases on webpages
    • 4.Optimise metadata for the keyphrases
        • Title tag, description tag, keyword tag,
        • H1 Tag (see lloyd and Asg)
    • 5. Implementing the changes
      • Phase the approach to new pages
    • 6.Build Backlinks to your site
    • 7. Monitor, Measure and Modify
    Strategy and Process
  • Google Analytics – free and comprehensive
  • Phone Call Tracking
    • Visitor level call tracking possible by generating unique numbers for every visitor
    • We can track..
      • PPC or SEO
      • Specific keyword typed
      • Visited direct or via a directory/link
      • Offline campaigns can be integrated
    • Benefits
      • Which keywords are driving sales/enquiries and which are not
      • Which regions are most important
      • Phone calls can be listened to for improvements
  • More on international SEO
  • Register with Google Webmaster Central (GWC)
  • www.manacad.com – foreign language ‘landing pages’ add metatags
  • Country specific top level domains
  • Different languages on the same domain www.pneumat-europe.com
  •  
      • Online Marketing and SEO - Link Building Strategies and Social Media Marketing
    • Marketing Internationally and the Web
      • Link Building Strategies
  • Link Building Strategies
    • Why is link building important?
    • 1. Links from other sites to ours generate traffic for us
      • Eg A reference from a directory such as Yell.com will lead people directly to us
    • 2. It is an important factor in our search engine rankings
      • The more links the more important we are for search engines
      • CHECK YOUR LINKS AT www.linkpopularity.com
  • Europages – An Effective European Business Directory
  • www.alibaba.com – worlds largest B2B Directory
  • Use www.linkpopularity.com to check links
  • Yahoo Site Explorer
  • Anchor Text Example
      • <a href=&quot;http://www.youreventsltd.com&quot;> Exclusive Wedding Planners </a>
  • Where do these links come from? PR (‘Public Relations ’) Sites
    • PR Directories
    • Examples
      • PRWeb
      • PR World
      • Marketwire
      • Business Wire
      • PR Newswire
  • Ensure Press Releases get Anchor text based links back to website
  • www.dgcos.org.uk
    • Using Logos/accreditations to get backlinks
    • Logo gets sent to accredited members to afix to their website
    • Code is included within the logo with ‘anchor text’ based link back to website
  • Use ‘AddThis’ to allow people to bookmark your pages
  • www.janklin.com – free lessons
    • http://www.janklin.com/blog/lesson-7-link-building-1
    • http://www.janklin.com/blog/lesson-10-link-building-2
  • Redesigning an existing website - Preserving Page Rank
    • The inner ‘Page Rank’ equity has to be preserved
    • 5 th item down is www.bodycote.com/?OB=1 – 20
      • This page has a Page Rank value of 5
    • What will happen to this equity when a new page is set up?
    • Search Engine friendly redirection of each page is essential
  • Search Engine friendly Redirection -301’s
    • 301 redirects tell google bot that one page should be permanently redirected to another page AND transfer the Page Rank equity
    • Use to transfer page rank from old page to a new one
    • Jan’s blog – how to do 301’s
      • http://janaklin.blogspot.com/2007/08/changing-your-website-and-search-engine.html
  • Marketing Internationally and the Web - Social media
  • Alexa.com – top sites worldwide
  • See the top visited sites around the world – 120 countries – top 100 sites
  • Social Media and International Marketing
    • Important in its own right – Facebook, Twitter, Youtube etc
    • Has an increasing impact on Search engine rankings and search engine listings
    • Using Social media for English language engagement – for overseas markets
    • Issues in using social media for foreign language engagement – language, culture
  • Is Social Media relevant to your international marketing?
    • Specially relevant to ‘BRIC’ countries …see….
    • http://searchenginewatch.com/article/2064597/International-Social-Media-Marketing-Addressing-Cultural-Quirks
  • What can we use Social Media for?
    • Brand awareness
    • Brand advocacy
    • Generating traffic and sales
    • Customer service and information
    • Customer support
  • Social Media Marketing
  • Put your blog at the epicentre of your social media and web marketing A typical blog….
  • Benefits of a Good Blog
    • Good way to keep in touch with your audience
      • Rss, email, bookmarking
    • Integrated Blog (eg Wordpress) helps with SEO
      • Long tail, links
    • Search engine compliant
      • Metatagging automatic
      • Textual content
      • Adds authority
    • Your bridge to Social Media Marketing
  • Linking your digital assets
    • Your Blog
    • -articles
    • Press releases
    • Lessons
    • -reviews
    • -guides
    • ……
    PR sites (eg PRweb.com) Social Bookmarking sites (eg delicious.com ) Social Networking sites (eg Facebook) Syndicate content to other blogs Microblogging sites (eg Twitter) RSS to others Email to contact database Video sites (eg YouTube) Submit to article sites
  • Facebook and Marketing
    • Over 600 million active users
    • Adding users at the rate of 250,000 per day
    • Top Social Search Engine
    • Largest Social media site
  •  
  • www.winetravelguides.com
  • Develop your visibility
    • Create an engaging page
      • Events, videos, discussions, photos, blog articles
    • Get found by search
      • based on content and number of ‘fans’
      • Get people to ‘like’ you
    • Build your fan base
      • Email your contact database
      • Link in your email signature
      • Link to your website or blog
      • Advertise!
  • Advertise directly
  • Advertise Directly
    • Target by gender,age, location, keywords…
    • Use ‘pay per click’ or ‘pay per view’
      • Low click through rates so PPC best
    • Use Google Adwords content targeting
  • Set up a personal profile
  • What can I do on Facebook?
    • Set up a business page
      • Build a fan base, get found by search
    • Advertise directly
    • Set up a personal page
    • Engage in discussion groups and networks
    • Through interaction and engagement
      • Create brand awarness, build advocacy, generate traffic and sales, customer service, research /data
  • Instant Success with Facebook Ampfab has only been formed for 4 months......  Not only did we get an immediate order for this work which was worth about 10K, we also got an order from the firm next door for 22K and I have been assured that there will be more available from both these successful businesses plus we are now getting our name passed around to everyone they know! ADAM BECK-Ampwire Ltd
  • Winetravelguides.com – website, blog, facebook, twitter…
  • www.winetravelguides.com
    • Active on LinkedIn
    • Early adopter of Twitter
    • Blogs extensively
    • Facebook, Myspace exposure
    • Facebook
      • 1054 fans
      • Advertises daily (£5/day)
      • Posts weekly
      • 55% of leads/sales via Facebook
      • One ‘big win’
  • What determines what I see in my ‘top news’ feed? – Edgerank Algorithm
  • What determines your position? – Edgerank algorithm
  • My last visit to Facebook
  • Edgerank Algorithm
    • 95% of Facebook users use ‘top news’
      • Clearly if you want top visibility for your brand you need to understand ‘edgerank’
    • Egderank based on:-
    • Affinity, Edge weight, recency (so post often)
    • ‘ Edges’ are every interaction you have on Facebook
      • Eg – uploading a photo, ‘liking’ something etc
  • Affinity
    • Is a measure of how ‘friendly’ or ‘close’ you are with someone or some brand
    • For example –
      • if you comment on someones photo they are more likely to appear in your feed
      • If you snoop on someones profile (eg ex girlfriend) you are more likely to appear in their feed
  • Edge Weight
    • All ‘edges’ arent created equal
    • We know that photos, videos and links have high edge weight
    • Knowing this we should use these edges and encourage people to interact with them
      • So use a variety of these objects in your status updates to appeal to different people who respond to different object
      • Encourage them click on a photo or video
      • Encourage them to click on a link, etc
      • In short encourage interaction with you via multiple objects
  • Lots of ‘likes’ - but how important is that?
  • Lots of interaction to engage fans, increase affinity and increase sales
    • Encourage interaction
    • Add free downloads of vids and music
    • Competitions (eg tickets to shows) to engage fans and their friends
    • Vids and music have high edge weight
    • Posting twice a day for recency
  • Use Twitter to promote latest music and games
  • Twitter - Microblogging
    • Twitter and promotion
    • Twitter and real time search
  • Twitter and Promotion
    • Promotion of your products, websites, events…..
    • 140 characters BUT links back to more detailed content
    • Link your Blog to Twitter to save time
  • What not to do?….
  • Twitter and realtime search
  • Search for ‘royal wedding’ on 29/4/2011
  • Twitter for Business Leads
    • Searches for tweets relating to play equipment
    • Responds to situations requiring product supply to generate business opportunities
  • Twitter and Promoted Tweats – see the 140 second video- http://help.twitter.com/entries/142161
    • Twitter’s first real attempt at monetisation
    • Pay to have your selected tweats appear at the top of the search list
    • People carry out keyword searches (or select trending topics) and advertisers tweats take top position in the search results
    • Pricing initially based on ‘cost per impression’ basis – but probably will be on PPC basis moving forwards
  • TweetDeck – integrate Twitter, FaceBook, LinkedIn etc within one simple to use interface
  • Twellow.com
    • Twitter
    • Directory
    • See what people are tweeting about in your sector
  • 5 tips to maximise search engine rankings through Twitter www.wilsonweb.com/linking/basu-twitter-linking.htm
    • 1. Link to your Twitter profile
      • Link to your Twitter profile from your website, blog, and by using social media sharing buttons.
    • 2. Set up different Twitter accounts if you have different business units
      • Different Twitter accounts are used when your company's employees use their own personal accounts to re-tweet tweets from a company account.
    • 3. Use a friendly URL shortener
      • Use a friendly URL shortener such as Bit.ly , Trunk.ly , or Goo.gl passes link juice from a tweet back to your website.
    • 4. Use Klout.com to figure out who you are influenced by
      • Klout is a service which analyses your influencers and who you influence.
    • 5. Update accounts using RSS feeds of your content
      • You can create an RSS feed of all the digital assets you have including YouTube videos, white papers, blog posts, press releases and more, and then syndicate these to Twitter.
  • Cloggs and Social Media
    • Started Sept 2009
    • 3 in house members of marketing team – plus all staff encouraged to tweet
    • Daily activity on Facebook and Twitter
    • Encourage people to ‘share’ – ie post references on their walls
    • Encourage people to retweet
    • To date have around 17000 fans, and 9000 followers
    • Do weekly blogging
    • Traffic conversions from web visitors - slightly higher than search marketing
    Helps with search engines
  • Cloggs and Social Media
    • They follow their competitors followers – who in turn follow them
    • Encourage people to follow/like them in return for getting regular offers and promotions
    • Use social media to enagage and interact with their customers – offers, problems , etc
    • Use social media also for email database sign-ups
    • Only generates a few £1000s per month
    • Need to scale it to 100,000 plus followers fans for it to be major contributer – and they plan for this to happen
  • Facebook France
  • Facebook Germany
  • Twitter France
  • YouTube and Video
    • Now the number 2 search engine
    • Promote your products via YouTube and other video upload sites
    • Include videos within your own website
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  • Optimise your clips…
  • Posted in other languages…
  • Video SEO guidelines -Posted
    • Ensure video is tagged with relevant keywords
    • Ensure it is in the most appropriate category
    • Overdub the video with your domain name
    • Ensure you include a clickable domain name back to your site
    • Ensure the title and description include your target keyphrases (you can use Youtube to see what the most popular phrases are in your category)
    • Ideally get a couple of friends to 'rate' your video - ratings (good or bad) have a strong impact on rankings
  • Google Plus – Serious Facebook competition?
    • 45million users in first month
    • Similar functionality to FBook
    • Google hangouts – video conference calls
    • ‘ circles’ concept is a differentiator
    • No business pages yet
      • Just out! 11/11/2011
  • Let Google discover your social circle
    • Set up a google profile
    • Link your social networks
      • Twitter, picassa,
      • Your blog etc
  • Who’ included in your social circle? -Twitter example me My twitter network Google will include not only the people you follow, but also the people they follow
  • Including your social circle in search results
    • Social search results will be shown at the bottom of the page after the normal Serps
    • Eg – if you are searching for holidays in New Zealand – photos, recommendations etc will be served up from your social circle – providing you are signed into your Google account
  • Google’s Plus One
    • Coming soon – similar to Facebooks ‘like’ button
    • Allows you to mark web pages you like from search results
    • Google will then include these sites in your search results
    • More importantly Google will include sites marked by people in your social circle – equivalent to getting recommendations from friends
    • You need to be signed in, and have a Google profile
  • LinkedIn
    • 100 million on line, Business focussed
    • Set up a profile
      • And get found
    • Set up connections with other people
    • Advertise – on a PPC basis
    • Jobs
      • Search for jobs, advertise your cv, advertise your position via your network
  • Set up your Linkedin profile
  • LinkedIn-Your connections Leverage the network affect Offer freebies – eg whitepapers, ebooks
  • LinkedIn-Upgrade for more functionality
  • LinkedIn – participate in groups -or set up your own
  • Set up a business page -Showcase your products -Company updates -announcements -new services -communicate directly with your followers
  • Linkedin Answers
  • Advertise – on a PPC basis
    • Target By:   -
    •  
    • Job Title    “Patent Attorney” or “Sr. Laboratory Technician” or &quot;Registered Nurse“
    • Job Function    “Sales” or “Engineering” or &quot;Marketing&quot;
    • Industry    “Banking” or “Biotechology”
    • Geography    “United States” or “Netherlands” or “Toronto”
    • Company Size    &quot;1-10&quot; or “500-1000&quot; people
    • Company Name    &quot;GE&quot; or or &quot;FedEx“
    • Seniority – Age 35-55
    • Gender    &quot;Female&quot; or &quot;Male“
    • LinkedIn Group    &quot;Business Intelligence Group&quot; or &quot;Corporate Real Estate&quot;
  • www.backtype.com – monitor what people are saying about you on the web
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  • www.socialmention.com
  • UKTI mentions
  • Realtime Social Media Search
  • Google Universal Search ‘Digital Assets optimisation’
  • Social Media – what’s relevant to you?
    • Exercise – Organise in order of importance..
      • Your Blog
        • What could you blog about?
      • Facebook
      • Twitter
      • YouTube
      • Other ?
    • What could you do in English?
      • Objectives, applications?
    • What could you do in Foreign language?
  • Design a SM Strategy…
    • Decide on objectives
      • Brand awareness, traffic generation, direct sales, customer service, etc
    • Decide which Social Media properties you will use
      • F’book, Twitter etc
    • Strategy based on…
      • Design – engaging design compatible with objectives
      • Content – quizzes, competitions, events, technical information…
      • Promotion – increase your visibility – advertise, email database
      • Engagement – utilise edgerank algo
    • Marketing Internationally and the Web
      • Pay per Click Advertising –Module 6
      • Search Marketing – Maximising your position in the hitlist
      • Click throughs dissipate as we move down the list
    • 33% of internet users perceive a company in the top search engine rankings to be a major brand
    • Source: iProspect search engine branding survey
  • Google Adwords
  • Microsoft PPC
  • What determines your ads position?
    • Bid price
    • Advert effectiveness
    • Landing page quality
  • WHY USE PAY PER CLICK?
    • Capture many – 100’s, 1000’s of keyphrases
      • No website changes like optimisation
    • For short term promotions
    • For new websites
    • Drive country specific searchers
      • Geographic targeting
    • Keyphrase analysis
      • More accurate than the tools
    • For websites difficult to optimise
      • Flash etc
  • Tap into overseas markets
  • Capture The Long Tail Eg’ Health insurance’ versus ‘health insurance for diabetics’, ‘….for over 45 year old men’
  • Capture the ‘long tail’ -200,000 keyphrases Targeted -65,000 alone for boilers -long tail phrases – ‘worcester Greenstar 28i junior combi boiler’ -Are cheaper AND convert to business easier
  • www.royaldubai.co.uk – PPC then SEO
  • Measure your performance
  • www.spyfu.com
  • adwords.google.co.uk/ - try the tutorial
  • How pay-per-click works Search Term Research & Targeting Drives Quantities of Leads Title & Description Targeting Drives Quality of Leads Landing Page Targeting Drives Conversions
  • https:// adwords.google.co.uk/select/KeywordToolExternal
  • Content Match – branding benefits Content Match: Sponsored search results appear according to the editorial content on the page
    • Benefits
    • Increased Traffic
    • Traffic Quality
      • Premium Partner Network
      • Quality mapping
      • Good Conversion Rates
    • Separate Bidding
    • Branding
  • Using the Content Network
    • Use Google content network
    • Focus on what you can do at the hotel
      • Scrabble, walks etc
    • Ad appeared on Facebook and caused huge traffic spike
  • Keyword selection computer 132,755 laptop 19,152 sony vaio 2,264 sony vaio z1sp 47 cheap sony vaio laptop 11 £5.00 £0.46 £0.40 £0.10 £0.10
    • Choose titles and descriptions that are relevant to the search
      • Strong ‘call to action’
    • Repeat search terms in the ad
    Do’s and Dont’s
    • The ad links directly to the relevant landing page
    Do’s and Dont’s
    • The ad links directly to the relevant landing page
    • Choose titles and descriptions that are relevant to the search
      • Strong ‘call to action’
    • Repeat search terms in the ad
    Do’s and Dont’s
  • An Ideal Landing Page… www.free-employer-advice.co.uk
  • Landing Pages
    • Its not just the home page which needs to engage your audience
    • Pages searchers and browsers land on which are ‘call to action’ rich
    • Designed to get visitors to contact you or buy from you
  • An Ideal Landing Page… www.free-employer-advice.co.uk -Many ‘calls to action’ -Include words which reflect what has been searched for -eg ‘employment law’ -Build trust eg customer testimonials -appropriate images
  • For a copy of the slides….
    • Just email – [email_address]
    • 01928 788100
    • 07946 513521