Internet	  Banking	  in	  the	  Age	  of	             Social	  Media	                 Jane6e	  Toral	     h6p://www.search...
h6p://e-­‐commercephilippines.com	  
h6p://digitalfilipinocom.ning.com	  
Top	  100	  Awards	  
In	  collaboraCon	  with	      h.p://www.searchprofileindex.com	  
Judging	  criteria	  •  Page	  views.	  	     This	  gives	  a	  perspecCve	  on	  how	  sCcky	  a	  website	  is	  to	  i...
h6p://selnd.com/9nEOR3	  
h6p://bit.ly/9DLFnc	  
h6p://bit.ly/a23Zsh	  
DigitalFilipino.com	  Web	  Awards	  –	         Search	  Profile	  Index	  	           Top	  Banking	  Sites	   h6p://digit...
h6p://www.metrobank.com.ph/	  
h6p://www.pnb.com.ph/	  
h6p://www.hsbc.com.ph	  
h6p://eastwestbanker.com/	  
h6p://www.bdo.com.ph/	  
h6p://bpiexpressonline.com/	  
h6p://unionbankph.com/	  
h6p://www.bancnetonline.com	  
h6p://www.ciCbank.com.ph	  
Concerns	  •  Venue	  for	  immediate	  resoluCon	  of	  complaints.	        –  Intermediary	  in	  cases	  of	  deadlock....
TV	                          PRINT	              POS	                CRM	              digital	                       digi...
h6p://www.architerra.org	  
h6p://lebistro.ph	  
h6p://twi6er.com/chitjuan	  
h6p://www.coffeeboard.com.ph/	  
h6p://echostore.ph	  
h6p://www.fishtaseafood.com/	  
h6p://www.ilovefish.ph	  
h6p://foursquare.com	  
2011	  will	  be	  year	  of	  Mobile	  Content	  	  and	  Mobile	  MarkeCng	  
Book	  reference:	  Brains	  on	  Fire	  
See	  you	  online	  h6p://facebook.com/jane6etoral	  h6p://slideshare.net/jane6etoral	   h6p://twi6er.com/digitalfilipino	  
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Internet Banking in the Age of Social Media
Upcoming SlideShare
Loading in...5
×

Internet Banking in the Age of Social Media

4,043

Published on

Presented at general membership meeting of Bank Marketing Association of the Philippines held last March 25, 2011 at Merk's Place Makati City.

Published in: Economy & Finance
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
4,043
On Slideshare
0
From Embeds
0
Number of Embeds
15
Actions
Shares
0
Downloads
36
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Internet Banking in the Age of Social Media

  1. 1. Internet  Banking  in  the  Age  of   Social  Media   Jane6e  Toral   h6p://www.searchprofileindex.com   h6p://e-­‐commercephilippines.com    
  2. 2. h6p://e-­‐commercephilippines.com  
  3. 3. h6p://digitalfilipinocom.ning.com  
  4. 4. Top  100  Awards  
  5. 5. In  collaboraCon  with   h.p://www.searchprofileindex.com  
  6. 6. Judging  criteria  •  Page  views.     This  gives  a  perspecCve  on  how  sCcky  a  website  is  to  its  audience  that   makes  them  stay  longer.  •  Unique  users.     Gauge  audience  reach  of  a  site  in  the  Philippines.  •  Technical  performance.   How  fast  a  website  loads  and  its  code  opCmized  to  perform  well  online.  •  Search  engine  visibility   EffecCveness  of  website  structure,  tags,  keywords  in  combinaCon  with   Cmely  content  and  online  promoCon  that  results  to  a  site  being  talked   about,  wri6en,  and  shared  in  various  social  media  channels.  
  7. 7. h6p://selnd.com/9nEOR3  
  8. 8. h6p://bit.ly/9DLFnc  
  9. 9. h6p://bit.ly/a23Zsh  
  10. 10. DigitalFilipino.com  Web  Awards  –   Search  Profile  Index     Top  Banking  Sites   h6p://digitalfilipinowebawards.blogspot.com   h6p://www.searchprofileindex.com  
  11. 11. h6p://www.metrobank.com.ph/  
  12. 12. h6p://www.pnb.com.ph/  
  13. 13. h6p://www.hsbc.com.ph  
  14. 14. h6p://eastwestbanker.com/  
  15. 15. h6p://www.bdo.com.ph/  
  16. 16. h6p://bpiexpressonline.com/  
  17. 17. h6p://unionbankph.com/  
  18. 18. h6p://www.bancnetonline.com  
  19. 19. h6p://www.ciCbank.com.ph  
  20. 20. Concerns  •  Venue  for  immediate  resoluCon  of  complaints.   –  Intermediary  in  cases  of  deadlock.   –  Tracking  on  complaints  volume.  •  Inter-­‐account  and  Inter-­‐bank  fund  transfer   –  Losing  to  Paypal  •  Do  I  need  to  show  up  and  fall  in  line?  •  Pro-­‐acCve  communicaCon  (perks,  billing  reminders)  •  Tools  (financial  manager)  •  Can  I  use  this  with  smart  phones?   –  iPhone  app?  •  Can  I  use  my  account  online?  (similar  to  Paypal,  Globe   Gcash  merchant  features)  
  21. 21. TV   PRINT   POS   CRM   digital   digital   digital   digital   social   social   social   social   game   game   game   game   mobile   mobile   mobile   mobile   Be  Useful  Changes  the  rules  of  engagement.  
  22. 22. h6p://www.architerra.org  
  23. 23. h6p://lebistro.ph  
  24. 24. h6p://twi6er.com/chitjuan  
  25. 25. h6p://www.coffeeboard.com.ph/  
  26. 26. h6p://echostore.ph  
  27. 27. h6p://www.fishtaseafood.com/  
  28. 28. h6p://www.ilovefish.ph  
  29. 29. h6p://foursquare.com  
  30. 30. 2011  will  be  year  of  Mobile  Content    and  Mobile  MarkeCng  
  31. 31. Book  reference:  Brains  on  Fire  
  32. 32. See  you  online  h6p://facebook.com/jane6etoral  h6p://slideshare.net/jane6etoral   h6p://twi6er.com/digitalfilipino  
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×