Chapter 7 im project

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Chapter 7 im project

  1. 1. Chapter 7: Cross-Culture Communication and Negotiation
  2. 2. To start the morning… Discussion  Tell us about your miscommunication. Three minutes…go!
  3. 3. Cross Culture Communication http://www.youtube.com/watch?v=ZlcFB0NZHLo
  4. 4. Downward Communication Transmission of information from superior to subordinate.
  5. 5. Upward Communication Transfer of meaning from subordinate to superior.
  6. 6. Nonverbal Communication <ul><li>Kinesics- body movement and facial expression </li></ul><ul><ul><ul><li>Oculesics- eye contact and gaze </li></ul></ul></ul><ul><ul><ul><li>Haptics- body contact </li></ul></ul></ul>
  7. 7. Nonverbal Communication <ul><li>Proxemics- physical space </li></ul><ul><ul><ul><li>Intimate- confidential </li></ul></ul></ul><ul><ul><ul><li>Personal- family and close friends </li></ul></ul></ul><ul><ul><ul><li>Public- group or long-distance </li></ul></ul></ul><ul><ul><ul><li>Social- business transactions </li></ul></ul></ul><ul><ul><ul><li>How does it make you feel when </li></ul></ul></ul><ul><ul><ul><li>someone gets close to talk to you? </li></ul></ul></ul>
  8. 8. Proxemics http://www.youtube.com/watch?v=NGVSIkEi3mM
  9. 9. Nonverbal Communication <ul><li>Chronemics- time used in culture </li></ul><ul><ul><ul><li>Monochronic-linear fashion </li></ul></ul></ul><ul><ul><ul><li>Polychronic- several things at the same time; personal involvement valued </li></ul></ul></ul>
  10. 10. Nonverbal Communication <ul><li>Chromatics </li></ul><ul><ul><ul><ul><li>Use of color to communicate messages </li></ul></ul></ul></ul>
  11. 11. Negotiation Process <ul><li>Planning </li></ul><ul><li>Interpersonal Relationship Building </li></ul><ul><li>Exchanging Tasks-Related Information </li></ul><ul><li>Persuasion </li></ul><ul><li>Agreement </li></ul>
  12. 12. Negotiations http://www.youtube.com/watch?v=OeqDdNdc__g&feature=related
  13. 13. Negotiations
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