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Chapter 7 im project

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Chapter 7 im project Chapter 7 im project Presentation Transcript

  • Chapter 7: Cross-Culture Communication and Negotiation
  • To start the morning… Discussion  Tell us about your miscommunication. Three minutes…go!
  • Cross Culture Communication http://www.youtube.com/watch?v=ZlcFB0NZHLo
  • Downward Communication Transmission of information from superior to subordinate.
  • Upward Communication Transfer of meaning from subordinate to superior.
  • Nonverbal Communication
    • Kinesics- body movement and facial expression
        • Oculesics- eye contact and gaze
        • Haptics- body contact
  • Nonverbal Communication
    • Proxemics- physical space
        • Intimate- confidential
        • Personal- family and close friends
        • Public- group or long-distance
        • Social- business transactions
        • How does it make you feel when
        • someone gets close to talk to you?
  • Proxemics http://www.youtube.com/watch?v=NGVSIkEi3mM
  • Nonverbal Communication
    • Chronemics- time used in culture
        • Monochronic-linear fashion
        • Polychronic- several things at the same time; personal involvement valued
  • Nonverbal Communication
    • Chromatics
          • Use of color to communicate messages
  • Negotiation Process
    • Planning
    • Interpersonal Relationship Building
    • Exchanging Tasks-Related Information
    • Persuasion
    • Agreement
  • Negotiations http://www.youtube.com/watch?v=OeqDdNdc__g&feature=related
  • Negotiations