IREC ISPQ Informational Webinar Feb 2011

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  • 1. Understanding theIREC ISPQ Accreditation & Certification Program Pat Fox, Director of Operations IREC February 1, 2011
  • 2. Tips for Webinar SuccessUse the red arrow to open and closeyour control panelChoose “Use Telephone” or “UseMic & Speakers” under AudioType your questions in the textwindow and hit “Send”Respond to polling questions whenpromptedQ&A will occur at the end of oursession
  • 3. Non ProfitEasier, more affordable connection to the grid Best practices for states, municipalities, utilities Since 1982, IREC has worked with industry, government, educators, and other stakeholders to ensure that the broader use of renewable energy is possible, safe, affordable and practical. 1982 Uniform Guidelines & Standards Quality Assessment
  • 4. IREC ISPQ Accreditation & Certification ProgramThe Target = Quality Training
  • 5. IREC ISPQ Accreditation and Certification Sends a signal to students, employers, and government officials that training standards have been met NREL: Dennis SchroederEnsures legitimacy of what’s being taught and by whom
  • 6. Current Awardees • PV • Solar Thermal • Small WindIREC ISPQ Program Growth Status Current Volume Letter of Intent 16 Pending 14 Approved Credentials 99
  • 7. Six ISPQ CredentialsDefinition: Programs, courses are accredited. People are certified.
  • 8. 1st StepSelect the Right Designation NREL: Dennis Schroeder
  • 9. Training Program or Continuing Ed Provider Training Program Eligibility Curriculum is aligned with IREC ISPQ approved job task analysis Full coverage of all tasks and sub-tasks Prepares graduates to perform successfully in a specific job category Continuing Education Provider Eligibility • Courses or workshops for professional development Focused on developing specialized skills Entry level preparatory course Subset of tasks from a job task analysis
  • 10. Master Trainer or InstructorMaster Trainer Teaching experience: 900 contact hours Practical experience: 380 contact hours Depth of experience to teach students as well as other instructorsInstructor Teaching experience: 220 contact hours Practical experience: 250 contact hoursIndependent vs. Affiliate
  • 11. Next step: Understand theIREC ISPQ Process NREL: Dennis Schroeder
  • 12. The IREC ISPQ Accreditation & Certification Process . • .
  • 13. Key elements that drive the timeline Get in the queue Complete self assessment; well organized Timely responses Understand the agenda; be prepared
  • 14. Desk Audit & Onsite Audit• Accreditation for Training Programs• Certification for Independent Master Trainers NREL: Dennis Schroeder
  • 15. Desk Audit Only • Accreditation for Continuing Education Providers • Certification for Affiliated Master Trainers • Certification for Affiliated Instructors • Certification for Independent Instructors
  • 16. Understand the requirements of the ISPQ Standard 01022
  • 17. Organization of the standard Core Tier 1 Tier 2 Tier 3 Tier 4 Tier 5Training ProgramIndependent Master TrainerIndependent InstructorContinuing Ed ProviderAffiliated Master TrainerAffiliated Instructor
  • 18. ISPQ International Standard 01022 The ISPQ International Standard offers a process of application and audit for accreditation of renewable energy and energy efficiency training programs and certification of instructors.• Training needs to be based on defined workplace knowledge, skills, and abilities.• Training needs to address issues of safety, codes, and core competencies• Training needs to include appropriate facilities, tools, and safe practices
  • 19. Core Requirements1. Non-Discrimination2. Avoiding Conflict of Interest3. Confidentiality4. Release of Information5. Commitment to Safety and Safe Practices6. Commitment to Professionalism and Quality7. Appropriate Training and NREL: Dennis Schroeder Experience
  • 20. Core RequirementsTypes of information to provide
  • 21. Tier 1 - WhoAccredited Training ProgramsAccredited Continuing Education ProvidersCertified Independent Master TrainersCertified Independent Instructors NREL: Dennis Schroeder
  • 22. Tier 1 - What1. Syllabi and Curricula2. Facilities Requirements3. Tools and Equipment4. Management Systems5. Record Keeping6. Surveys and Course Evaluations7. Exams and Assessment Tools8. Staff Experience and Training9. Complaint, Dispute and Appeals Policies
  • 23. Tier 1 Types of information to provide• Curriculum, syllabus, and course description(s)• Description of facilities• Lists/descriptions of tools, equipment and hardware• Record keeping policies
  • 24. Tier 1Types of information to provide• Sample informational materials (brochures, web pages, etc.)• Course evaluations• Policies for administration of assessment of student learning• Staffing policies• Policies to handle complaints & disputes
  • 25. Tier 2 - WhoAccredited Training ProgramsCertified Independent Master TrainersCertified Independent Instructors
  • 26. Tier 2 - What1. Commitment to Quality2. Management, Financial Fitness3. Task Analysis Basis for Curriculum or Syllabus4. Development & Maintenance of Curriculum5. Resources6. Linkage with Industry7. Job Descriptions8. Examinations
  • 27. Tier 3 – Who & WhatAccredited Training Programs 1. Documented Management System 2. Quality Management Staff Assignments
  • 28. Tier 3 Types of information to provide• Policies, goals and management process• Training management process – key staff assignments
  • 29. Tier 5 – Online Courses Organized & sequential Frequent and timely feedbackformat Monitor & track learning Assessment is integral part ofprocess learning experience Instructor involvement Advertising is prohibited
  • 30. Tier 5 – Online Courses Plan to providethe auditor access to the online course
  • 31. Tier 4 – Who & WhatAffiliated Master Trainers, Independent Master TrainersAffiliated Instructors, Independent Instructors 1. Documented Teaching Experience 2. Documented Practical Experience
  • 32. Tier 4Documenting Practical Experience • List installed systems starting with most current • Description of work performed - area of responsibility • System size, components • Location • Copy of permit, inspection certificate • License # (where license is required) • Letters from customers/employers (optional) Minimum Requirements Instructor = 250 hours ; Master Trainer = 380 hours
  • 33. Tier 4Documenting Teaching Experience • Date, location, course taught, number of students • Contact hours • 1 contact hour = 60 minutes of classroom time or planned activity where student receives feedback and is monitored Minimum Requirements Instructor = 220 hours ; Master Trainer = 900 hours
  • 34. Job Task AnalysisJob task analysis is a formal process for determining what people do, under what working conditions they do it, what they must know to do it, and the skills they must have to do it.• Must clearly define the job – what will the trained individual beable to accomplish• Identify all tasks and subtasks required for competentperformance• Follow well accepted procedures for occupational analysis –DACUM process; review and validation by SME’s• Balanced involvement of interested parties – safeguardimpartiality
  • 35. Job Task AnalysisRenewable Energy Energy Efficiency & Weatherization PV Installer Auditor PV Technical Sales Installer ing o m n! C oo S Solar Thermal Installer Crew Chief Small Wind Installer Inspector
  • 36. Applications• One for each designation• Candidate follows application and responds to each section and subsection• Contains relevant requirements in the Standard that candidate must demonstrate and document• Download from the IREC website (
  • 37. IREC ISPQ Candidate Handbook• Guides the Candidate through the process• Prime resource throughout the Candidate / Awardee lifecycle• Candidate Handbook + ISPQ Standard = required reading
  • 38. Important Resources• IREC ISPQ Key Docs ( – ISPQ International Standard 01022 – IREC ISPQ Candidate Handbook – Applications – Job Task Analysis• Best Practices & Guidelines for Renewable Energy Training (2010 )• Workforce Guidelines for Home Energy Upgrades – DOE
  • 39. Pat Fox, IRECpatfox@irecusa.orgGeneral