Social Learning Revolution

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Presentation at BETT Workplace Learning Summit, 23 January 2014

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  • It means supporting the new sk
  • No one can have failed to have noticed the impact that the Social Web has had on all spheres of personal life ..
  • My top §00 tools initiative has shown how it is changing the way we learn …2011 1m views 2012 600K Kleiner Perkins Caulfield Byers Internet Trends 2.5 m2013 – just over 100K since beginning of October
  • list is dominated by free online social tools
  • don’t use Twitter to learn how to be a doctor, but use Twitter to be a good doctor
  • This is the Workplace Learning Revolution
  • Just as the Social Wbe has changed learning – its also changing the workplace
  • Deloitte predicts that by the end of 2013 more than 90% of Fortune 500 companies will have partially or fully implemented an ESN. Manyvoltuntarily adopted – others implemented top down
  • It means supporting the new sk
  • so old
  • what it means to share, why what, when and HOWnot just the technology.
  • its much more than sharingbut working together to get things done
  • so
  • to be a valuable node we need to have things useful to share and this
  • so old
  • Learning pre- post communities, support – develop conversation in tradtiional traininghowever, tend to be tacked on – and separate from content –so not often used - this leads to forcing conversation – faux interactions
  • how can we track/manage this – why would you want to?activity =/= learning
  • use the very same system for onboading they will be using in work life
  • To do all this – need to have the skills yourselves
  • Social Learning Revolution

    1. The Social Learning Revolution Jane Hart Workplace Learning Summit 1 BETT, London, 23 January 2014
    2. International advisor, writer and speaker on workplace learning and collaboration trends, technologies and tools www.C4LPT.co.uk 2 © C4LPT, 2014
    3. How the social Web is changing the way we learn How the Social Web is changing the way businesses operate Next generation learning practices for the age of knowledge sharing and collaboration 3
    4. 4
    5. 1 Twitter 2 Google Drive/Docs 3 YouTube 4 Google Search 5 PowerPoint 6 Evernote 7 Dropbox 8 Wordpress Blogging/website tool 9 Facebook Social network 10 Google+/Hangouts . Social network and micro-blogging service Office tools & file storage SAME 1 1 Video sharing site Web search engine Presentation software SAME 3 6 Productivity tool File storage and synchronization service 1 3 SAME Social network/ video meetings 7
    6. 1. Free online social tools dominate the list 2. Increasing consumerization of IT and Learning 3. Learning, working and personal tools are merging 4. Personal and professional learning is under the control of the individual
    7. Individuals are using social tools to build a trusted network of friends and colleagues - aka a Personal or Professional Learning Network 7
    8. ask and answer questions of each other exchange resources, ideas and experiences brainstorm and solve problems together keep up to date with what their colleagues are doing learn from each other – often without even realising it 8
    9. “25% of doctors use social media daily to scan or explore new medical information. Social media never will replace traditional means of research and learning … it’s an additional — and valuable — channel that can add to a physician’s knowledge base.” Journal of Medical Internet Research 9
    10. Individuals are using social tools to .. “learn the new” and to keep up to date with their industry and profession 10
    11. INDIVIDUALS are using social tools to .. participate in wider educational opportunities
    12. Individuals are using social tools to .. find solutions to their own performance problems 12
    13. Individuals are using social tools to .. share what they find, learn, create and know with one another 13
    14. Teams and groups are using social tools for .. knowledge sharing and collaboration 14
    15. 5 key features how high performing knowledge workers like to learn in the workflow continuously on demand socially autonomously © C4LPT, 2014 16
    16. This is why there is growing frustration with current e-learning “knowledge dumps tarted up with trivial interactions” Clark Quinn 17
    17. As a result some employees are now paying their children to take their e-learning for them.
    18. The social learning revolution is … workplace … that we now have the tools to make it an even more powerful experience, and it has changed the way many prefer to learn; individuals now have the tools to solve their own learning and performance problems 19
    19. The workplace is now changing. Social Businesses are emerging.
    20. © C4LPT, 2013 New enterprise social networking (ESN) tools are emerging 21
    21. Member profiling Private messaging Notifications Group spaces within the network Sharing of resources Sharing links Sharing files Polls and surveys Content creation tools Internal and external networks Activity stream Real-time updates Member commenting Threaded discussions Member liking 22
    22. In the Age of Knowledge Sharing and Collaboration. learning is no longer just about knowledge transfer 23
    23. The Next Generation of Workplace Learning Practices in the Age of Knowledge Sharing and Collaboration © C4LPT Training/ e-Learning Connected Learning Workforce Collaboration knowledge transfer knowledge sharing structured directed unstructured self-directed L&D manages L&D supports In a learning platform (LMS) In the enterprise social network (ESN)/ enterprise collaboration platform Professional Learning
    24. L&D can help teams to work & learn together, & share their knowledge & experiences in the flow of wok. © C4LPT, 2013 25
    25. They can help teams understand how to collaborate purposefully and productively © C4LPT, 2013 26
    26. “You can’t train people to be social – only show them what it is like to be be social.” Jane Hart Founder, C4LPT 27
    27. “Personal Knowledge Management is a set of processes individually constructed, to help each of us make sense of the world and work more effectively.” Harold Jarche Principal, Jarche Consulting
    28. filter synthesise what how with whom PKM “PKM is our is our part of part of the the social learning socialcontract” learning contract
    29. The Next Generation of Workplace Learning Practices in the Age of Knowledge Sharing and Collaboration © C4LPT Training/ e-Learning Connected Learning Workforce Collaboration Professional Learning knowledge transfer knowledge co-creation knowledge sharing knowledge acquisition structured directed semi-structured semi-directed unstructured self-directed un/structured self-directed L&D manages L&D scaffolds L&D supports L&D encourages In a learning platform (LMS) In the enterprise social network (ESN)/ enterprise collaboration platform On the Social Web
    30. 5 key features of Connected Learning 1 – scaffolded (semi-structured) 2 - self-governance (semi-directed) 3 - social as focus 4 - content as support 5 - performance-oriented
    31. They can help to build effective Communities of Practice. © C4LPT, 2013
    32. Online social workshops (similar to c-MOOCs) © C4LPT, 2013
    33. get to know co-workers and company culture ask & answer questions access resources AND start contributing from the outset Social onboarding © C4LPT, 2013 36
    34. Social mentoring informal, ad hoc mentoring as needs arise self-initiating in the ESN © C4LPT, 2013 37
    35. The Next Generation of Workplace Learning Practices in the Age of Knowledge Sharing and Collaboration © C4LPT Training/ e-Learning Connected Learning Workplace Collaboration Professional Learning knowledge transfer knowledge co-creation knowledge sharing knowledge acquisition structured directed semi-structured semi-directed unstructured self-directed un/structured self-directed L&D manages L&D scaffolds L&D supports L&D advises In a learning platform (LMS) In the enterprise social network (ESN)/ enterprise collaboration platform On the Social Web
    36. C4LPT.co.uk or bit.ly/slh2014 39
    37. bit.ly/slpp2014

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