Making the most of informal learning

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Presentation at Innovations in eLearning Symposium, George Mason University, June 2012

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Making the most of informal learning

  1. Making the most of informal learning eLearning Innovations Symposium GMU June 2012 Jane Hart C4LPT & Internet Time Alliance
  2. @C4LPT
  3. “I thought I had made a soundbusiness case for investing morein informal learning, but feworganisations changed their ways.They continued to put almost allof the training budgets intoschooling novices. They acted asif the natural way of informallearning didn’t exist. Or wassomeone else’s responsibility.They squandered the opportunityto increase their effectiveness bybecoming networked learningorganizations.” Jay Cross, 2012
  4. “Adding social into formal learning is worthwhile,but folks might get confused that doing so is alsoinformal learning, and it’s not.” Clark Quinn
  5. Need tounderstand thecharacteristics of informal learning inorder to make the most of it
  6. "Formal learning is likeriding a bus: the driverdecides where the busis going; thepassengers are alongfor the ride.” Jay Cross
  7. “Informal learning islike riding a bike: therider chooses thedestination, the speed,and the route.“ Jay Cross
  8. 1 Twitter 2 YouTube 3 Google Docs 4 Skype 5 WordPress 6 Dropbox 7 PreziTop 100 Tools for Learning 2011 8 Moodle 9 Slideshare 10 (Edu)Glogster 11 Wikipedia 12 Blogger List compiled from the 13 Diigo Top 10 Tools contributions of 14 Facebook 15 Google 531 16 Google Reader learning professionals 17 Evernote worldwide 18 Jing 19 PowerPoint 20 Gmail
  9. To solve their learningand performanceproblems – quickly andeasily
  10. To keep up to date with their industryand profession
  11. To build a trustednetwork of friends andcolleagues – PersonalLearning or KnowledgeNetwork (PLN or PKN)
  12. ask and answer questionsexchange ideas, resourcesand experiencesbrainstorm and solveproblems togetherkeep up to date with whattheir colleagues are doingand thinkinglearning from one anotherin many different ways –sometimes withoutrealising it
  13. To keep up to date with what is happeninginside their organisations
  14. To share what they know and learn with theircolleagues
  15. To reflect on what they are doingand learning - and share theirthoughts and experiences
  16. To use a variety ofresources,social networksand social toolsto learn continuouslyand improve theirproductivity andperformanceas they do their jobs
  17. Characteristics of informal learning PULL variety of resources, people and tools unstructured continuous in the workflow as part of working often social often serendipitous self-organised self-managed performance driven and (self-)evaluated working smarter highly autonomous
  18. “Today already 47% ofbusiness technologyusers at North Americanand Europeancompanies report usingone or more website(s)to do parts of their jobsthat are not sanctionedby their IT department.We expect this numberto grow to close to 60%in 2011 as frustratedworkers work around ITto self-provisiontechnology.”Forrester Research,April 2011 19
  19. “between one-third and two-thirds of your employees are meeting their needs by working around you” Jensen & Klein, “Hacking work”Blind spots, CLO Magazine, April 2011
  20. Workplace Learning?Formal Learning Informal Learning Informalize & Enable and Support Socialize Informal & Formal Learning Social LearningLearning=Training Learning=Working
  21. Supporting individuals and teams
  22. Take responsibility and control
  23. Get Organized
  24. Harold Jarche
  25. Contribute & Share“be a valued contributing node in a network”
  26. Narrate &Converse
  27. Get things done
  28. Reflect and Review“life in perpetual beta”
  29. Workplace Learning?Formal Learning Informal Learning Informalize & Enable and Support Socialize Informal & Formal Learning Social LearningLearning=Training Learning=Working
  30. Course andControl hurdles
  31. The Social Workplace Learning Continuum Formal Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
  32. The Social Workplace Learning Continuum 1 - Think LEARNING PLACES/SPACES not TRAINING ROOMS Formal Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
  33. From Training Rooms … to Learning Spaces/Places …
  34. The Social Workplace Learning Continuum 2 - Think SOCIAL TECHNOLOGIES not TRAINING TECHNOLOGIES Formal Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
  35. Social Technologiesinclude …Member profilingActivity streamReal-time updatesMember commentingThreaded discussionsNotificationsSharing of resourcesContent co-creation toolsSharing linksSharing filesPolls and surveysPrivate messagingUser likingGroup spaces
  36. The Social Workplace Learning Continuum 3 - Think ACTIVITIES not COURSES or CLASSES Formal Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Informal and Social Learning Learning organise support structured unstructured activities activities © Jane Hart,C4LPT, 2012
  37. The Social Workplace Learning Continuum Formal Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Informal and Social Learning Learning augmenting f2f or online learning events © Jane Hart,C4LPT, 2012
  38. The Social Workplace Learning Continuum 4 - Think LITE design Formal Task driven Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Promote conversation Learning Informal and Social Learning Use simple content Support autonomy (Self-)evaluation of augmenting organising performance outcomes f2f or online semi-structured learning online events activities © Jane Hart,C4LPT, 2012
  39. The Social Workplace Learning Continuum Encourage Formal Enable InformalLearning Help Formal and Socializing Informalizing Enabling and Supporting Learning Informal and Social Learning Learning Support but make sure they “own” it support supporting professional knowledge learning sharing in communities Communities of Practice © Jane Hart,C4LPT, 2012
  40. Embed structuredlearning activities in the group
  41. The Social Workplace Learning Continuum Formal Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Informal and Social Learning Learning Provide exposure to Social Media Tools Support Personal Knowledge supporting Management (PKM) self-organised personal learning © Jane Hart,C4LPT, 2012
  42. The Social Workplace Learning Continuum 5 - Think continuous flow of activities not just response to need Formal Informal Informalizing and Socializing Enabling and SupportingLearning Formal Learning Informal and Social Learning Learning © Jane Hart,C4LPT, 2012
  43. Making the most of informal learning eLearning Innovations Symposium GMU June 2012Slide links available at Jane HartC4LPT.co.uk/iel12 C4LPT & Internet Time Alliance

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