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From Training to Supporting Social Collaboration
 

From Training to Supporting Social Collaboration

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Slideset from webinar presentation, 17 October 2012

Slideset from webinar presentation, 17 October 2012

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    From Training to Supporting Social Collaboration From Training to Supporting Social Collaboration Presentation Transcript

    • Learning  in  a  Social  Organiza/on  From  Training  to  Suppor/ng  Social  Collabora/on     Jane  Hart   Centre  for  Learning  &  Performance  Technologies   www.C4LPT.co.uk    
    • Agenda  Introduc/on  -­‐  What  is  a  social  organisa/on?  -­‐  What  is  social  collabora/on?  -­‐  What  are  social  collabora/on   technologies?  -­‐  What  are  some  examples  of     social  collabora/on?  12  Tips  for  suppor/ng  social  collabora/on    (c)  C4LPT,  2012   2  
    • “A  Social  Business  isn’t  just  a  company  that  has  a  Facebook  page  and  a  Twi:er  account.  A  Social  Business  is  one  that  embraces  and  cul@vates  a  spirit  of  collabora@on  and  community  throughout  its  organiza@on—both  internally  and  externally.”    IBM,  2011   (c)  C4LPT,  2012   3  
    • Learning  in  a  Social  Organiza/on   TRAINING  &  DEVELOPMENT   LEARNING  IN  THE  FLOW  OF  WORK   PROFESSIONAL   Classroom  -­‐    E-­‐Learning  –  Blended        Natural  con/nuous,  informal,  social  learning   LEARNING     Live  –  Games  -­‐  Simula/ons   that  takes  place  whilst  working   self-­‐organized,   con/nuous  learning   using  resources  and   SOCIAL  LEARNING  (TRAINING)   SOCIAL  COLLABORATION)   tools  from  outside  the   using  social  technologies  to  augment   using  social  technologies  to  enhance  internal   organiza/on   classroom  training  and  e-­‐learning   collabora/ve  working  &,  social  learning  prac/ces   Design  &  Deliver   Connect  &  Collaborate   Using  social  media  in  live  training   Suppor/ng  work  teams   Facilita/ng  collabora/ve  learning   Suppor/ng  communi/es  of    prac/ce   Personal  Knowledge   Building  an  enterprise  community   Management  (social)   enterprise  social  intranets,     connect   converse   share   LMS   collabora/on  pla^orms  &  networks   create   curate   collaborate   not  dedicated  learning  systems   public  and  private  (proprietary)  stand-­‐alone  tools   comprising  one  or  more  of  these  features     (c)  C4LPT,  2012   4  
    • Oscar  Berg’s    Collabora/on  Pyramid   5  
    • (c)  C4LPT,  2012   6  
    • Member  profiling   Private  messaging   Sharing  of  resources   No/fica/ons   Sharing  links   Sharing  files   Polls  and  surveys   Content  crea/on  tools   Ac/vity  stream   Real-­‐/me  updates   Member  commen/ng   Threaded  discussions   Member  liking   Group  spaces  External  networks  (c)  C4LPT,  2012   7  
    • Suppor/ng  Work  Teams  (c)  C4LPT,  2012   8  
    • Suppor/ng  Communi/es  of  Prac/ce   “groups  of  people  who  share     a  concern  or  a  passion     for  something  they  do  and     learn  how  to  do  it  befer     as  they  interact  regularly.”       E@enne  Wenger,     Communi@es  of  Prac@ce:  an  introduc@on  (c)  C4LPT,  2012   9  
    • Harold  Jarche,  Communi@es  of  Prac@ce   enable  the  integra@on  of  work  and  learning  (c)  C4LPT,  2012   10  
    • Building  an  Enterprise  Community  (c)  C4LPT,  2012   11  
    • 12  Tips     for  suppor/ng     Social   Collabora/on  (c)  C4LPT,  2012   12  
    • 1   Be  clear  about  the  purpose   of  the  ini/a/ve  (c)  C4LPT,  2012   13  
    • 2  (c)  C4LPT,  2012   Be  clear  who  “owns”  the  Community   14  
    • 3   Decide  who  will  be  the  Community  Manager  (c)  C4LPT,  2012   15  
    • 4  Launch  when  you  are  ready   (c)  C4LPT,  2012   16  
    • 5   Invite     some     early     test     users  (c)  C4LPT,  2012   17  
    • 6   Consider  a  viral   launch  (c)  C4LPT,  2012   18  
    • 7  Or  make  a  song  and  dance  about  it!  (c)  C4LPT,  2012   19  
    • (c)  C4LPT,  2012   20  
    • 8   Help  people   understand  how  it   can  become  part  of   their  daily  rou/ne  (c)  C4LPT,  2012   21  
    • 9  Help  people  to  narrate  their  work  (c)  C4LPT,  2012   22  
    • 10  Keep  the  group  or  community  vibrant     (c)  C4LPT,  2012   23  
    • 11   Understand  that  not  everyone  will  contribute  (c)  C4LPT,  2012   24  
    • Source:  Socious,    August  2011    (c)  C4LPT,  2012   25  
    • 1  -­‐  Peripheral    (ie  Lurker)   2  -­‐  Inbound    (ie  Novice)   3  -­‐  Insider    (ie  Regular)   4  -­‐  Boundary    (ie  Leader)   5  -­‐  Outbound    (ie  Elder)   Source:    Situated  Learning:  Legi/mate  Peripheral  Par/cipa/on,  Lave  and  Wenger,    1991  (c)  C4LPT,  2012   26  
    • 12   Do  not   underes/mate   the  /me  it   takes  to   nurture  a   group  or   community  (c)  C4LPT,  2012   27  
    • Slideset  and     links  to  resources  at   bit.ly/octliso  (c)  C4LPT,  2012  ©  C4LPT,  2012   28   28