Designing Services for Financial Inclusion

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    Notes on slide 1

    Presentation to the Mobile Money Conference, Dubai,October 2009.All photo credits listed in slide notes.Photo: Researching in Dharavi, Mumbai, Jan Chipchase, 2007.

    It takes a team or 6.

    Photo: ~50 people to a room - dorm life in Xi’an, China. John Evans, 2009.

    Photo credits: Candy Chang, John Evans, Michiel Terlouw, ZeenathHasan & Jan Chipchase, Xi’an, Shanghai, China, 2009.

    Photos: Los Angeles, Helsinki, Chengdu, Joho Bahru, Ahmadabad, Accra and Kobrasol, Jan Chipchase, 2004 – 2009.

    Photo: Tokyo, Jan Chipchase, 2008.

    Photo: Hue, Vietnam, Jan Chipchase, 2009.

    Photo: Hue, Vietnam, Jan Chipchase, 2009.

    Photo: Current account savings book, rural location outside Xi’an, China. John Evans, 2009.

    Thanks to the Nokia Messaging team for this example.

    Photo: Wallet as present, money as emotional, rather than transactionable gift. Joho Bahru, Malaysia, Jan Chipchase, 2009.

    Photo: the use of multiple mobile phones to manage multiple identities, to reduce communications costs or to obtain better coverage. Accra, Ghana, Jan Chipchase, 2007.

    Photo: Can you spot where the savings are kept? Dharavi, Mumbai, Jan Chipchase, 2007.

    Photo: The need to save for life-events in particular weddings and funerals. Ahmadabad, India, Jan Chipchase, 2008.

    Photo: The need to smooth out earnings and debt, for example borrowing to pay for the next crop. Rural location outside Ahmadabad, India, Jan Chipchase, 2008.

    Photo:Kanesensero, Uganda, Indri Tulusan, 2004.

    Photo: Kansensero, Uganda, Indri Tulusan, 2004.

    Photo: Sophisticated financial strategies in Dharavi, Mumbai, Jan Chipchase, 2007.

    Photo: Sophisticated financial strategies in Dharavi, Mumbai, Jan Chipchase, 2007.

    Photo: Jan Chipchase working in the field, Dharavi, Mumbai, ZeenathHasan, 2007.

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