Jan Askhoj 17 November 2011 RECORDS IN THE CLOUD  (Some Turbulence Expected)
Why this presentation
What it’s all about On-demand self-service Broad network access Rapid elasticity National Institute of Standards and Techn...
Different kinds of service Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) Na...
<ul><li>Cheap </li></ul><ul><li>No large up-front expenses </li></ul><ul><li>Pay for use (or flat-rate) </li></ul>Why Clou...
Why You Should Worry Cost <ul><li>The vendor has your data (a powerful bargaining tool) </li></ul><ul><li>Migrating is exp...
Why Cloud Computing is so Great Speed of Deployment <ul><li>Anyone with a credit card can sign up </li></ul><ul><li>No nee...
Why You Should Worry Speed of Deployment <ul><li>Anyone with a credit card can sign up </li></ul><ul><li>No need to involv...
Why Cloud Computing is so Great Security <ul><li>Distributed, highly secure data-centres  </li></ul><ul><li>Compliance wit...
Why You Should Worry Security <ul><li>100% reliability on the service provider </li></ul><ul><li>Cloud providers have fail...
Why Cloud Computing is so Great Privacy <ul><li>Most vendors have privacy policies in place </li></ul><ul><li>Some vendors...
Why You Should Worry Privacy * Helen Versey - Victoria State Privacy Commissioner <ul><li>High degree of trust  </li></ul>...
Why Cloud Computing is so Great Legal and Compliance <ul><li>Transfer of responsibility to vendor? </li></ul><ul><li>Impro...
Why You Should Worry Legal and Compliance <ul><li>Auditing and security obligations </li></ul><ul><li>Data protection and ...
The Word on the Street
What is being used Gmail: 2 Universities (Students & Staff and Students) Google for Education: 2 Universities (Students & ...
Was the Records Management Area Consulted? <ul><li>Very little, if at all… </li></ul>
Major Concerns <ul><li>Not knowing where the data is stored </li></ul><ul><li>Not complying with state and federal legisla...
Verdict from Students, Staff and IT <ul><li>IT SERVICES: Love it </li></ul><ul><li>Price, ease of management </li></ul><ul...
Some Concluding Thoughts <ul><li>Usage currently limited in scope </li></ul><ul><li>Usage in Australian universities will ...
Good Luck ! Questions?
<ul><ul><li>Jan Askhoj </li></ul></ul><ul><ul><li>Senior Records Consultant </li></ul></ul><ul><ul><li>PHONE:  9919 5345 <...
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Records in the cloud - Some Turbulence Expected

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Presentation given at the 2011 Australian Universities Records Managers Forum in Adelaide

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  • Big business: Reported that the cloud computing market will grow to more than $150 billion in 2013
  • Privacy Act (2000)
  • Records in the cloud - Some Turbulence Expected

    1. 1. Jan Askhoj 17 November 2011 RECORDS IN THE CLOUD (Some Turbulence Expected)
    2. 2. Why this presentation
    3. 3. What it’s all about On-demand self-service Broad network access Rapid elasticity National Institute of Standards and Technology: The NIST Definition of Cloud Computing Resource pooling Measured service
    4. 4. Different kinds of service Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) National Institute of Standards and Technology: The NIST Definition of Cloud Computing
    5. 5. <ul><li>Cheap </li></ul><ul><li>No large up-front expenses </li></ul><ul><li>Pay for use (or flat-rate) </li></ul>Why Cloud Computing is so Great Cost
    6. 6. Why You Should Worry Cost <ul><li>The vendor has your data (a powerful bargaining tool) </li></ul><ul><li>Migrating is expensive (and relies on vendor) </li></ul>
    7. 7. Why Cloud Computing is so Great Speed of Deployment <ul><li>Anyone with a credit card can sign up </li></ul><ul><li>No need to involve local IT (or anyone else) </li></ul><ul><li>Instant: No software deployment/upgrade needed </li></ul>
    8. 8. Why You Should Worry Speed of Deployment <ul><li>Anyone with a credit card can sign up </li></ul><ul><li>No need to involve local IT (or anyone else) </li></ul><ul><li>Impulse and Submarine implementations: Who manages the data now and in future ? </li></ul>
    9. 9. Why Cloud Computing is so Great Security <ul><li>Distributed, highly secure data-centres </li></ul><ul><li>Compliance with ISO and other key industry standards </li></ul><ul><li>Reduced data leakage </li></ul>
    10. 10. Why You Should Worry Security <ul><li>100% reliability on the service provider </li></ul><ul><li>Cloud providers have failed in the past </li></ul><ul><li>Vendor lock-in is a worry </li></ul><ul><li>Bigger targets are more visible </li></ul>
    11. 11. Why Cloud Computing is so Great Privacy <ul><li>Most vendors have privacy policies in place </li></ul><ul><li>Some vendors offer access logs </li></ul><ul><li>Encryption </li></ul>
    12. 12. Why You Should Worry Privacy * Helen Versey - Victoria State Privacy Commissioner <ul><li>High degree of trust </li></ul><ul><li>Offshore cloud privacy may be “impossible” * </li></ul><ul><li>Different privacy and data protection laws </li></ul><ul><li>International Student concerns </li></ul>
    13. 13. Why Cloud Computing is so Great Legal and Compliance <ul><li>Transfer of responsibility to vendor? </li></ul><ul><li>Improvements expected as service providers and legal frameworks mature </li></ul>
    14. 14. Why You Should Worry Legal and Compliance <ul><li>Auditing and security obligations </li></ul><ul><li>Data protection and access </li></ul><ul><li>Meeting business obligations </li></ul><ul><li>Service quality assurance and vendor penalties </li></ul><ul><li>Contract termination </li></ul>
    15. 15. The Word on the Street
    16. 16. What is being used Gmail: 2 Universities (Students & Staff and Students) Google for Education: 2 Universities (Students & Staff and Students) Microsoft Live & Live@edu: 2 Universities (Students & Staff and Students)
    17. 17. Was the Records Management Area Consulted? <ul><li>Very little, if at all… </li></ul>
    18. 18. Major Concerns <ul><li>Not knowing where the data is stored </li></ul><ul><li>Not complying with state and federal legislation </li></ul><ul><li>Cloud solutions ending up as an uncontrollable mess </li></ul><ul><li>Not being consulted (what is next?) </li></ul>
    19. 19. Verdict from Students, Staff and IT <ul><li>IT SERVICES: Love it </li></ul><ul><li>Price, ease of management </li></ul><ul><li>STUDENTS: Love it </li></ul><ul><li>Familiarity, storage space, longevity </li></ul><ul><li>STAFF: Love it (by and large…) </li></ul><ul><li>Storage space, access, freedom </li></ul>
    20. 20. Some Concluding Thoughts <ul><li>Usage currently limited in scope </li></ul><ul><li>Usage in Australian universities will increase </li></ul><ul><li>Records Management needs to be proactive </li></ul><ul><li>Things are slowly improving, but there are a lot of unknowns to deal with. </li></ul>
    21. 21. Good Luck ! Questions?
    22. 22. <ul><ul><li>Jan Askhoj </li></ul></ul><ul><ul><li>Senior Records Consultant </li></ul></ul><ul><ul><li>PHONE: 9919 5345 </li></ul></ul><ul><ul><li>EMAIL: [email_address] </li></ul></ul>CONTACT DETAILS

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