Chi erika webb2013

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CHI 2013 Panel presentation by Erika Webb from Oracle on #Gamification@Work

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Chi erika webb2013

  1. 1. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 
  2. 2. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Within Fusion Applications› Customer Relationship Management – 2 flows› Human Capital Management – 3 flows› Financials – 1 flow› Trials
  3. 3. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Resistance in the org Gamification is not aboutmaking a game out ofenterprise software Focus on business goalsand objectives User Experience www.twopennyparties.com
  4. 4. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Presented basics ofgamification and gamemechanics Examples Brainstorming
  5. 5. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Getting the word out Blog Articles Twitter Internal SocialNetwork
  6. 6. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 15 application flows from all the product pillar teams› 15 teams of 9 members› Additional staff for administration and scoring Possible business goals to consider were provided Provided a user profile or persona
  7. 7. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved.
  8. 8. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Build internally or use a game engine Licensing for game engines Picking the right flows Executive support up the chain
  9. 9. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Competing requirements in release cycles Dev resources UX resources
  10. 10. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Can we make effective guidelines or patternsfor gamification? How do you avoid poor gamification making itinto enterprise products?› Failures can hurt all other projects
  11. 11. Copyright © 2013, Oracle and/or its affiliates. All rights reserved.Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Focus Groups Customer Feedback Sessions Usability Sessions Refine and Redesign!

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