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Research Issues in Knowledge Management and Social Media
 

Research Issues in Knowledge Management and Social Media

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The lecture introduces "Global Social Knowledge Management" - it starts with conceptual foundations and discusses research approaches and methodologies and potentially interesting research topics. ...

The lecture introduces "Global Social Knowledge Management" - it starts with conceptual foundations and discusses research approaches and methodologies and potentially interesting research topics. Several studies on KM and Social Software are outlined, in particular studies on barriers of KM in global settings as well as utilizing SoSo for KM.

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  • Thanks for the share Jan. We're an innovative Belgium-based company which has been deploying social knowledge sharing environments within organisations for the past five years – mix between social search, internal social networks, etc. Feel free to check out the stuff we do in the field with Knowledge Plaza.

    http://www.knowledgeplaza.net/en
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  • Jon, that's why I post my stuff on slideshare - to receive great comments like yours! the knowing why is definetly a perspective to add and discuss deeper!
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  • A very useful & informative set of slides. One are of work I can see that looks like there is plenty yet to work on (because of my own research interests & bias) is knowledge modelling. Slide 10 has an implied hierarchy, yet the digital domain in some ways turns this upside down -- when one can render knowledge (or aspects of it) as data it becomes very valuable. The traditional KM pyramid of data-information-knowledge-wisdom (DIKW) only represents a one-way value-chain (albeit a very valid one).
    Secondly, (another research bias of mine), I think there needs to be some more research done on aspects of 'knowing-why'. Social Media enables this to a large extent through the spaces for dialogue that it facilitates. But mainstream KM has a long way to go before it has fully explored the scope of 'know-why'. Nonaka & Takeuchi have to some extent in 'The Wise Leader'
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  • Pure technological focus not too interesting since the challenges often are not technological
  • Other starting points as well, opportunities etc. Barriers are a powerful way to start an inspection
  • Our focus is on globally distributed Social Software supported KM activities. Large playground still
  • Different purposes for using SoSoDifferent tools for managing different things
  • Can support various stages-some applications to identify, some to share, etc.Related to barrier knowledge explained later.
  • Multiple entry points depending on what do you want to focus on (improving the process, application of technologies, communication channels, communication flow etc.)

Research Issues in Knowledge Management and Social Media Research Issues in Knowledge Management and Social Media Presentation Transcript