Professional Management Centre
Our clients
What they look for
What we deliver

Our clients
Managers, who would like to eliminate some troubles:
• permanent time pressure
• overload by line management at the expense of more important
activities
• some their departments do not perform well, or do not mutually
cooperate well, important information are not available
• persistent management of subordinates, even they complain and lose
initiative
• troubles with management systems (ISO...), which are bureaucratic,
book-learned, expensive
• their people do not fulfill assigned tasks, there is no time for
systematic control and enforcement
• changes are labor-intensive and lengthy, effect is often only short-lived
• and have decided it‘s time to change the way they work.

Solutions?
• Replace the manager - but it‘s risky, expensive, what if the new one
will not be better????
• Send him to training, hire a coach – it may help, what if not?
• Help the manager to do his job better … but is it possible?
• We all know that:
– Management is matter of skills, talent and experience, so
– bad managers cannot become good managers, because
– what managers do is disordered by nature,
– only the best ones know to organize it.
• But there is an inevitable question: can we help a manager to organize
his job better?
Yes, we can!
• What way? Simply, by means of process management!

Solution!
• Many activities which managers perform:
– have responsible owners,
– are repeatable, can be described, enforced and measured,
– appropriate information systems helps.
• These are features of business processes >> a manager‘s job can be
arranged as management processes
• We can improve them in standard way, i.e. Business Process
Reengineering.
– Design of standard management processes is ready and available.
– Advanced information systems for their support are ready and available as
well.
• BPR + improved information systems applied on management
processes can help managers to solve troubles they face.

What clients get?
Managers get rid off some troubles:
• permanent time pressure deteriorates X
• need for line management is less important
X
• finally has got tools for robust management of underperforming
departments X
• subordinates get clearer instruction for their piece of work, no need for
extensive persistent management X
• management systems (ISO...) become user oriented, business driven
X
• task administration system in place, overview easily available
X
• change management allows proper prioritization of changes, their
finish on time, effects are permanent X
• and successfully changed the way they work.

For further information on our services please contact
us at the following address:
PM Centre s.r.o.
nám. 14. října 1307/2
150 Praha 5
Czech Republic
Tel.: +420 311 512 094
Mail: info@pmcentre.cz
Web: www.pmcentre.biz