Why Web 2.0 : Challenges and Opportunities for the Legal Sector
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The slides from my talk for the City Legal Information Group (CLIG)

The slides from my talk for the City Legal Information Group (CLIG)

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Why Web 2.0 : Challenges and Opportunities for the Legal Sector Presentation Transcript

  • 1. Why Web 2.0? Challenges and opportunities for the legal sector CLIG Seminar – 13 th March 2008 James Mullan – Information Officer CMS Cameron McKenna
  • 2.
    • What is Web 2.0?
    • A look at some Web 2.0 tools (Opportunities)
    • Challenges for you
    • Challenges for the Legal Sector
  • 3. What is Web 2.0?
    • A perceived second generation of web-based communities…such as social networking sites, wikis and blogs…which aim to facilitate creativity, collaboration and sharing (of content) between users.
    • Wikipedia entry “Web 2.0”
  • 4. Web 2.0 applications are usually…
    • Collaborative
      • Users can “contribute” content in a non-passive way
    • Interactive
      • Users can view each others content and talk to other users about their content
  • 5. Web 2.0 Technologies
    • Blogs
    • RSS
    • Wikis
    • Social Software
      • Social Networking
      • Social Bookmarking
    • Widgets
    • Mashups & Startpages
  • 6. Blogs and Blogging
    • A Weblog or Blog is a frequently updated Website
    • Dated entries are arranged in reverse chronological order
    • Blogs are easy to create and update
    • Blogging software is free
  • 7. Law Librarians & Blogging
    • Blogs can be used for a variety of reasons including;
      • To promote Library Services
      • As internal communication tools
      • To avoid Information Overload
  • 8.  
  • 9.  
  • 10.  
  • 11. The future of Blogging?
    • New ways of Blogging have started appearing;
    • “Microblogging” (Twitter)
    • Collaborative Blogging
  • 12.  
  • 13.  
  • 14. RSS
    • RS what?
      • Really Simple Syndication
      • Rich Site Summaries
      • Read Some Stories
    • RSS Feeds are simple XML documents which need to be read in an “RSS Reader”
  • 15. RSS
    • RSS Feeds enable you to;
    • Deliver web content from multiple sites to a single web application
    • Subscribe only to content you want to see
    • Avoid visiting multiple sites
    • Easily see which sites have been updated
  • 16. Law Librarians & RSS
    • RSS isn’t just for Blogs though:
      • Journals
      • Government Websites
      • Law Firms
      • News Sources
      • Online Databases
  • 17. What does it really mean?
    • It’s now much easier for Information Professionals to;
      • Stay on top of what is being published on the Web
      • Make the content available to other users
      • Use RSS as part of a current awareness service
  • 18.  
  • 19.  
  • 20.  
  • 21.  
  • 22.  
  • 23. Wikis
    • A Wiki is an application or a piece of software that allows users to create edit and link “web” pages
    • Increasingly Wikis are being used within law firms to:
      • Encourage Knowledge sharing/collaboration
      • Replace or enhance Intranets
  • 24. Why are Wikis so wikied?
    • Wikis have been successfully used by Law Firms because:
      • Their focus is on content not authoring tools
      • You don’t need to have any experience to start using a Wiki
  • 25. Law Librarians & Wikis
    • There is huge potential for Law Librarians to use Wikis in the following areas:
      • System Documentation (LMS)
      • Subject Guides
      • FAQ’s
      • Best Practice Guides
  • 26.  
  • 27.  
  • 28.  
  • 29. When using Wikis
    • There needs to be a reason for the Wiki
    • More than one person should be using it as a communication/collaboration tool
    • You must avoid the “empty Wiki” syndrome at all costs
  • 30. Social Networking
    • A social networking site allows user to form connections with other people
    • Users post information about themselves which is then available for other people to search
    • Popular Social Networks include;
      • Facebook
      • MySpace
      • LinkedIn
  • 31. Law Librarians & Social Networking
    • Law Librarians can use Social Networks to:
      • Promote useful websites and legal resources
      • Demonstrate their organisations and their own expertise and interests
      • Connect with users in “their spaces”
  • 32.  
  • 33.  
  • 34. How to start using Social Networks
    • Join a network
    • Create a profile
    • Decide how much or how little information you want to display
    • Find potential connections
    • Invite them to be your friend (connect)
    • Start building on these connections
  • 35. Social Bookmarking
    • Why use Social Bookmaking?
    • Social Bookmarking tools let you and anyone you want to access your saved sites.
    • You can discover sites being used by other people without having to visit the site yourself
    • The sites can be easily organised using categories (tags)
  • 36. Social Bookmarking
    • One of the most popular sites is del.icio.us
    • Other sites include;
      • Digg
      • Furl
      • StumbleUpon
  • 37.  
  • 38.  
  • 39.  
  • 40.  
  • 41. Widgets (Gadgets)
    • Widgets are “mini” desktop applications that deliver content from the web.
    • Widgets are usually;
      • Embedded within blogs
      • Social networking pages or websites
    • Their application could go beyond this though
  • 42.  
  • 43.  
  • 44.  
  • 45. Widgets
    • There is some potential for using Widgets in Law Firms to display content available on the Web.
    • Widgets could also be used to display content from other systems on Portals or Intranets
    • Lots of Libraries are using Widgets to display content from their Library Catalogue
  • 46. Mashups and Start pages
    • A “mashup” is a Web application that uses content from more than one source to create a new service
    • Usually RSS feeds/content
    • Yahoo Pipes/RSS Mixer
  • 47.  
  • 48.  
  • 49.  
  • 50. Start Pages
    • Start Pages are user created “sites” which contain many different elements
    • The sites are usually divided into tabs which contain “elements”
      • RSS Feeds
      • Calendars
      • Notes
      • Bookmarks
  • 51.  
  • 52.  
  • 53.  
  • 54.  
  • 55. Challenges for you
    • Keeping up with the pace of change!
    • Deciding what to start using first
    • Having “rights” to use the technology
    • Knowing what the best sites to use are
    • Convincing your organisation that you should be using Web 2.0
    • Identifying the skills and knowledge that you need
  • 56. Challenges for you
    • Avoiding Information Overload…again
    • Web 2.0 is increasing being described as a “disruptive” technology
      • RSS
      • Reading blog posts
    • Applications are available that can now filter the information you receive;
      • Feed Rinse
      • Yahoo Pipes
  • 57. Challenges for you
    • Ethical
      • Social Networking sites and Virtual Worlds
    • Legal
      • Your anonymity
      • Defamation
      • Downloading of documents/images
  • 58. Challenges for the Legal Sector
    • Associating your organisation with a product
      • Allen & Overy and Facebook
    • Encouraging collaboration
      • Not renowned for collaboration
      • Existing systems don’t encourage
      • What role should Law Librarians play?
  • 59. Challenges for the Legal Sector
    • If your organisation does want to do “Web 2.0” then you need to think about;
      • Your priority application areas
      • Whether you are replacing or an improving an existing service
      • What the benefits are going to be
  • 60. Challenges for the Legal Sector
    • What about MOSS?
    • Microsoft Office Sharepoint Server or Sharepoint
    • Likely to be implemented by a number of firms in 2008
      • Blogs
      • RSS Feeds
      • Wikis
  • 61.  
  • 62.  
  • 63. Conclusion
    • Web 2.0 provides Information Professionals with new methods by which to disseminate and create information and can provide real benefit to users, however;
    • A Web 2.0 application cant be applied to every situation
    • Don’t do Web 2.0 just because it’s “cool”
    • The take-up of Web 2.0 is growing but many applications are still blocked
  • 64.
    • Questions