Technology and Innovation Management

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Introduction to Technology and Innovation Management Principles. How to Manage and foster creativity in your organization

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Technology and Innovation Management

  1. 1. Technology and Innovation Management Jamil Alkhatib University of Sharjah UAE 23.03.2009
  2. 2. Contents (1) Innovations (2) Innovation Management (3) Innovation Management Dimensions (1) Process (2) Organizations Structures (3) Strategies (4) People (4) Technology Forecasting (5) Innovation Auditing (6) Innovation and Creativity Tools Copyrights © 2009 Jamil Alkhatib 2
  3. 3. Innovations Copyrights © 2009 Jamil Alkhatib 3
  4. 4. Innovation is not Fantasy It is a must Globalized Markets Preferred Partnership Changing Customers Behavior Short Life-cycle Fund Raising Gaining new customers Publicity Attract the best employees/experts New competitors Overcoming Recession Emerging Disrupting Technologies Brand name Impress Stake holders Growth Opportunity 4 Copyrights © 2009 Jamil Alkhatib
  5. 5. Innovation Definition Problem Problem Solution Innovation Solving Recognition Exploitation (Invention) quot;Anything that won't sell, I don't want to invent.quot; Thomas Edison Copyrights © 2009 Jamil Alkhatib 5
  6. 6. Innovation Dimensions Modified New Technology Technology Modified Incremental Tech Benefit for Innovation Oriented User New Benefit New Radical for User Application Innovation 6 Copyrights © 2009 Jamil Alkhatib
  7. 7. Innovation means RISK! • “Xerox PARC: Innovation Without Profit” • HDTV: New Technology but incremental improvement 7 Copyrights © 2009 Jamil Alkhatib
  8. 8. Innovation Management Innovation Management Invest in Invest in Innovation Innovation Hope Expect Regular Occasional Innovative Success Results 8 Copyrights © 2009 Jamil Alkhatib
  9. 9. Innovation Balance ? ? Copyrights © 2009 Jamil Alkhatib 9
  10. 10. Innovation Management Innovation Management R&D Management Technology Management Applied Basic Research Development Production Marketing Research Adopted from Innovationsbewertung, Grang 10 Copyrights © 2009 Jamil Alkhatib
  11. 11. Innovation Management Organizational Dimensions Structure “Successful innovation requires choosing, building, and preparing the right organization and the right people for executing and scaling the innovation.” Inno. People Process Mngmnt. Clayton M. Cristensen & Tara Donavan Strategy 11 Copyrights © 2009 Jamil Alkhatib
  12. 12. PROCESS 12 Copyrights © 2009 Jamil Alkhatib
  13. 13. Process Characteristic Efficiency / Order Creativity/ Chaos 13 Copyrights © 2009 Jamil Alkhatib Adopted from Ebner and Walti
  14. 14. Stage Gate Innovation Process Idea management Project management Idea Go to Go to Post-Launch Second Go to Screen Testing Launch Review Screen Development Stage Stage Stage Stage Stage Gate Gate Gate Gate Gate 1 4 5 2 3 1 4 5 2 3 Scoping Testing & Launch Discovery Build Development Validation Stage Business Case http://www.stage-gate.com Market Preperation 14 Copyrights © 2009 Jamil Alkhatib
  15. 15. “Creativity does not work in vacuum, it needs context” Dimis Michaelides ORGANIZATIONAL STRUCTURE Copyrights © 2009 Jamil Alkhatib 15
  16. 16. Organization “Many successful companies stumble from prominence not because they're badly managed but precisely because they are well managed. They listen to and satisfy the needs of their best customers, and they focus investments at the largest and most profitable tiers of their markets.” Clayton M. Christensen Copyrights © 2009 Jamil Alkhatib 16
  17. 17. Organization Size “Small companies have 13-14 times as many patents per employee as large companies.” Source: CHI Research Inc. for the SBA Office of Advocacy 17 Copyrights © 2009 Jamil Alkhatib
  18. 18. PEOPLE “Problems cannot be solved by the same level of thinking that created them.” Albert Einstein 18 Copyrights © 2009 Jamil Alkhatib
  19. 19. Creative Thinking Copyrights © 2009 Jamil Alkhatib 19
  20. 20. Risk Taking “Success is a lousy teacher. It seduces smart people into thinking they can’t lose” Bill Gates “If you're not failing every now and again, it's a sign you're not doing anything very innovative.” Woody Allen 20 Copyrights © 2009 Jamil Alkhatib
  21. 21. Freedom • Google engineers are required to allocate 20 percent of their time working on any project idea of their choosing • 3M's “Friday time” or 15% of their time to pursue independent projects 21 Copyrights © 2009 Jamil Alkhatib
  22. 22. Creativity Creativity:= knowledge + imagination + evaluation • Creativity techniques – Brain storming – Mind Mapping – Lateral thinking + 6 Thinking Hats – TRIZ / Systematic Innovation Copyrights © 2009 Jamil Alkhatib 22
  23. 23. Creativity and Mind Shift Copyrights © 2009 Jamil Alkhatib 23
  24. 24. TRIZ - The 40 Inventive Principles 1. Segmentation 21. Hurrying 22. „Blessing in Disguise‟ 2. Taking Out (Extraction) 3. Local Quality 23. Feedback 4. Asymmetry 24. Intermediary 5. Merging (Combination) 25. Self-Service 6. Universality 26. Copying 7. „Nested Doll‟ 27. Cheap/Short Living 8. Counterweight 28. Another Sense 9. Prior Counter-Action 29. Fluidity 10. Prior Action 30. Thin & Flexible 11. Prior Cushioning 31. Holes 12. Remove Tension 32. Colour Changes 13. „The Other Way Round = [Revesal] 33. Homogeneity 14. Curvature 34. Discarding and Recovering 15. Dynamics 35. Parameter Changes 16. Slightly Less/Slightly More 36. Phase Transitions 17. Another Dimension 37. Relative Change 18. Vibration 38. Enriched Atmosphere 19. Periodic Action 39. Calmed Atmosphere 20. Continuity of Useful Action 40. Composite Structures
  25. 25. Innovation Resistance Novelty and Resistance are two sides of the Coin 25 Copyrights © 2009 Jamil Alkhatib
  26. 26. Traditional Arguments • “This stuff doesn‟t work in the real world…” • “We don‟t have time to mess with this theoretical stuff…” • “Too Risky Investment” • “We do not know what might happen” Copyrights © 2009 Jamil Alkhatib 26
  27. 27. HP 35 Pocket Calculator act of creation is first of all an act of destruction” “Every Picasso • HP 35 pocket calculator ($395) in 1971 27 Copyrights © 2009 Jamil Alkhatib
  28. 28. Innovations Antibodies Measures and The company Failures are socially rewards support a Organizational suffers from Not- punished. focus on short-term Invented-Here efficiency. syndrome. Managers see Antibodies Blocking supporting Innovation are ignored or rewarded innovation as Ideas have nowhere unfairly. reducing efficiency to go. and as a waste. Innovation There is a lack of tangible Innovation is treated commitment to innovation as discrete events from top management. rather than as day- to-day activity. Innovation are “We have always done it The power structure funded based this way” mentality almost entirely on supports status quo financial metrics. dominates decision- and fights change. Copyrights © 2009 Jamil Alkhatib 28 making.
  29. 29. STRATEGIES Copyrights © 2009 Jamil Alkhatib 29
  30. 30. Innovation Strategies The Early Bird Gets the Worm, but also the early bird is caught by the falcon Copyrights © 2009 Jamil Alkhatib 30
  31. 31. Success Stories of Fast Followers SpeekFree Copyrights © 2009 Jamil Alkhatib 31
  32. 32. “The best way to predict the future is to create it.” Peter Drucker TECHNOLOGY FORECASTING Copyrights © 2009 Jamil Alkhatib 32
  33. 33. Technology Life Cycle Retirement Maturity Growth Infancy Birth Conception T im e Copyrights © 2009 Jamil Alkhatib 33
  34. 34. S-Curve Copyrights © 2009 Jamil Alkhatib 34
  35. 35. Scenario Development Copyrights © 2009 Jamil Alkhatib 35
  36. 36. Scenario Concept Copyrights © 2009 Jamil Alkhatib 36
  37. 37. “You can‟t manage what you can‟t measure.” Peter Drucker INNOVATION AUDIT: Copyrights © 2009 Jamil Alkhatib 37
  38. 38. Innovation Audit Idea Analyzing the corporate ability to innovate Copyrights © 2009 Jamil Alkhatib 38
  39. 39. Innovation Audit “I believe, however, that innovation isn't random. Every undesired outcome has a cause. Those outcomes appear to be random when we don't understand all the factors that affect successful innovation. If we could understand and manage these variables, innovation wouldn't be nearly as risky as it appears” Clayton Christensen Copyrights © 2009 Jamil Alkhatib 39
  40. 40. Innovation Balance ? ? Copyrights © 2009 Jamil Alkhatib 40
  41. 41. Multi Level Audit Approach Innovation Balance Innovation Profile Inno- pressure Inno- ability Strategy 5 Marketing corporate culture 4 3 Risk Management Innovation driver 2 1 external Orientation Innovation processes 0 Financing Idea management Kooperations Portfolio management Knowledge / Qualification sample- comp Benchmark 41
  42. 42. Results & Perspective Analysis Alternatives Evaluation Implementation Outside Perception of Action Feedback: Key Values Inno-Profile Implementation -Customers Road map -Partners Inno-Balance Market Trends -Staff Interview Results Copyrights © 2009 Jamil Alkhatib 42
  43. 43. INNOVATION TOOLS Copyrights © 2009 Jamil Alkhatib 43
  44. 44. Innovation Audit Copyrights © 2009 Jamil Alkhatib 44
  45. 45. Idea Management • Jenni Idea Management Copyrights © 2009 Jamil Alkhatib 45
  46. 46. Mind Mapping Copyrights © 2009 Jamil Alkhatib 46
  47. 47. Scenario Development Copyrights © 2009 Jamil Alkhatib 47
  48. 48. Suggested Books Copyrights © 2009 Jamil Alkhatib 48
  49. 49. Thank You Jamil.handasarabia.org www.slideshare.com/jamilkhatib
  50. 50. Copyrights © 2009 Jamil Alkhatib 50

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