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1P a g ejamil Hassan_CV_63
Jamil M. Faraj Hassan, PMP
PMO Director, Senior Project Manager & Senior Consultant in PwC, Specialized
Education PhD Candidate in Project Management , Ashley University, USA.
PMP, Project Management Institute PMI, USA.
M.Sc. in Computer Information Systems CIS, AABFS Academy, Jordan.
B.Sc. in Computer Science CS, Mu’tah University , Jordan.
20 years of expertise in Project Management, PMO, EPM, Training, Performance Improvement, IT
Consulting, and Quality Management in different industries including Consulting, Government, Education
and IT Production.
PMP Certified with 10 years and more than US $10 Million of hands-on project management
experience on tens of MIS, IT, HR, SIS, Educational, Strategic Planning and e-projects.
PMO managing and Policy development
Applying the PMI-based Project Management Life Cycle and PMBOK Guide.
IT strategic planning and development expertise in the MENA region with one of the Big4 firms (PwC).
Professional Trainer with solid experience in conducting training courses, knowledge transfer and
capacity building for multinational audiences.
Wide experience in the MENA Region industries as well as the Gulf culture.
Problem Solver and High level of interpersonal skills and integrity.
Self-starter and team leader with strong leadership capabilities.
Excellent communications and presentations skills in both Arabic and English.
Coaching and leadership skills and the ability to liaise with people at all levels.
Results driven, team player with strong interpersonal skills.
Certifications Project Management Professional, PMP.
Microsoft Certified System Engineer, MCSE.
Oracle Certified Associate OCA.
Emotional Intelligence for leaders and managers EI
Managing Projects using MS-Project Server 2010.
Project Management Professional- PMP, MS-Project & EPM Course.
ORACLE, SQL, PL/SQL, Developer2000, Designer2000 and Oracle Database Administration
Computer and Information systems Security
Time Management as well as General Management Skills courses.
Microsoft Certified System Engineer MCSE.
NLP Practitioner Training Course
Membership IEEE , the Institute of Electrical and Electronics Engineers
PMI, Project Management Institute
PMI- Jordan Chapter
Languages Arabic: mother tongue.
English: Fluent in reading, writing and speaking.
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2P a g ejamil Hassan_CV_63
November2011 – Now: King Khalid University( KKU)- Abha-Kingdom of Saudi Arabia KSA
PMO Director, General Directorate of IT.
King Khalid University (KKU): is one of the governmental Saudi universities that serve 70,000 students
in the southern region of the KSA. Its vision is to be a recognized leader in the delivery of user-focused,
Role: I am responsible for managing the Project Management Office PMO as well as developing the
PMO's Policies and Strategies, I am supervising a number of project managers through the Project
Management Office (PMO) as well as hiring and conducting professional training (Capacity Building) for
the newly Project Managers and Coordinators. Quality Control for the ongoing projects across the PMO.
October 2010 – November2011: Information Technology & Automation Co. (ITAC)- Jordan
Title: Project & Quality Manager at ITAC.
ITAC is a Jordanian IT company since 2002, specializes in providing advanced and integrated solutions
in the field of information technology and automation using Portable Application and Hand Held
Role: As a Project & Quality manager, I was responsible for all activities related to both IT audit, test and
technical aspects of the company as well as following up all running projects. These activities include,
but not limited to:
- Project and processes measurement performance (Metrics), quality control and reporting:
ensuring the effectiveness and efficiency of the Service Level Management SLM process,
following up the Earned Value calculations against performance measurement baseline as well
as identifying the Key performance Indicators KPIs.
- Technical proposal preparing, writing and auditing along with the SRS documents
- Project management, project estimating, costing, project risk management, monitoring and
controlling projects performance in addition to following up projects related activities.
- Leading and supervising the development team that consists of 15-20 developers.
- Supervising the technical support team that consists of around 9-12 technical support
December 2008 – October 2010:PricewatrehouseCoopers(PwC)-Amman- Jordan
Title: Senior Consultant at the IT- Performance Improvement
PricewaterhouseCoopers (PwC) is one of the world's largest professional services firms and the
largest of the Big Four auditing firms.
During my job, I participated in planning the IT strategies and creating the policies for database
metadata, identifying organization’s resource data as well as ensuring data integrity and quality.
Moreover, I participated in several projects:
Project Name: IT Strategy and Implementation Roadmap Development for Kurdistan Regional
Government KRG, ($3.5 Million).
Role: Participating in the IT Strategy and Roadmap Development covering all the governmental entities
passing through bellow roles:
- Performing the assessment phase: data collecting by visiting nine KRG’s entities and ministries.
- Identifying and describing the KRG priority business needs and quick win opportunities
- Understanding the strategic intent.
- Performing a research and capturing best in class in regional government IT adoption and
deployment. Performing research and capture relevant leading IT practices and trends.
- Performing benchmarking and Current Situation Assessment
- Developing Vision, Mission and Objectives draft with the Department of IT- KRG.
- Capture government challenges and dependencies in introducing IT infrastructure, business
solutions and technology delivery capabilities
January 2008 – December 2008:Civil Service Bureau (CSB) Jordan
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3P a g ejamil Hassan_CV_63
Title: Project Manager /System Analyst
CSB is responsible for regulating the affairs of public employees and development dimensions of the
human, procedural and legal and human resources management in the civil service in Jordan.
During my work with CSB, I was responsible for the following responsibilities:
Business Process Reengineering for the Jordanian Government Entities; analyzing the entity’s
current procedures and workflows, designing new procedures to achieve a defined business
Controlling the quality service delivery by the vendor “The Royal Scientific Society” RSS.
Setting up the appropriate IT policies and procedures for CSB.
Managing the relationship with RSS, the internal users and with the key persons in the Ministries
Creating the appropriate environment for the systems and procedures to be aligned with the
Jordanian e-government program.
During my job, I participated in several projects, such as Data Cleansing for Public Sector Employees
Database, e-Card project for public sector employees and Human Resources ( HR1 and HR2) projects
for public sector employees across all Ministries and Departments via a central database.
November 1996–September 2007: MCE- Amman- Jordan
Title: IT Manager: I gained a wide experience in general management, HR & quality management, Key
Performance Improvement KPI procedures and IT team management al well as team leadership.
In addition to conducting specialized training courses in several topics,
Title: System Analyst and Senior Developer: I worked on the Oracle DBMS technology as a System
Analyst in addition to working as a Senior Oracle Developer and Database Administrator (DBA).
Participated in analyzing the main requirements of the financial system as well as developed parts of the
database objects (packages, procedures and functions) and designing the end-user’s screens and
reports using Oracle Tools as: Oracle Developer and Oracle Discoverer.
Title: Database Administrator DBA and Developer (Programmer): Participated in analyzing,
designing and developing the following information system: Human Resources HR System, Point Of
Sales (POS) and Cash Management System using FoxPro and Oracle DBMS tools.
A Novel Arabic Stemmer to Extract Tri-Literal Roots PAPER (2006/2007) as a requirement for
Graduation from The Arab Academy for Banking and Financial Sciences
Scope of Satisfaction of Arab Academy Students' about the Academy Web Site
http://www.aabfs.org practice research in spring 2006.
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4P a g ejamil Hassan_CV_63
# Client Industry The Project Name- Type of Service Year Country
1 King Khalid
Health Care Dental Kodak R4 Project: Easy-to-use dental software/
Hardware to manage all dental clinics across the KKU as well
as billing and imaging system.
2 King Khalid
KKU’s Web Portal: is the formal website and are source of all
web services related to employees researchers and students
all over the University.
3 King Khalid
KKU’s Library Information System (LIS): this is a 17-branch
network library information system to link sub-libraries with the
4 UMNIAH Telecom UMNIAH is one of the 3 Telecom Jordanian Operators.
Attendance and distribution tracking system
Telecom Orange is one of the 3 Telecom Jordanian Operators.
Distribution Tracking System: a real time solution to
automate, monitor and control all field activities of Orange
indirect sales force and distributors
Designing Assets Management and Labeling System and
Inventory Management Information System: to track and
manage all GAM assets and guardian materials using hand
held computers and barcode technologies. I am the project
manager of this project
Portable Billing System: More than one municipality and in
coordination with the following water distribution companies(
Engicom, WAJ and Orient), this project aimed to issue portable
bills at customer’s site. I was the Project Manager
Government KRG IT Strategy and Roadmap Development Project. My
role was process mapping, database architecture, performance
improvement, infrastructure design as well as issuing business
readiness reports and IT readiness report. My role was
researcher & business analyst.
9 Korek Telecom Telecom ERP and accounting System Selection for Korek, I was a
member of the evaluation committee
10 Civil Service
Government Data Cleansing For the Public Sector Employees
Database. Mass project required to cleanse a half million
records of governmental employees in Jordan and connect it
with the e-government my role was a System Analyst.
11 Civil Service
Government Electronic e-Card project for Public Sector Employees,
converting all Paper-based records to a database to be
available on the Civil Service Bureau web Site www.csb.gov.jo