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Managing the Multi-                        Generational Workplace                                   Jamie Notter          ...
1. is this real?   2. what do I need to know?    3. how does this help me?Friday, September 21, 2012
who’s in the room?Friday, September 21, 2012
silent generationFriday, September 21, 2012
baby boomersFriday, September 21, 2012
generation xFriday, September 21, 2012
millennials                             ?Friday, September 21, 2012
1. is this real?      silent                    baby    generation   millennials    generation                boomers     ...
HYPE      silent                   baby    generation   millennials    generation               boomers       xFriday, Sep...
theory                               life stages                                 values                             social...
life stages                              • youth                              • rising adult                              ...
valuesFriday, September 21, 2012
Friday, September 21, 2012
social momentsFriday, September 21, 2012
silent                   baby    generation   millennials    generation               boomers       x       1925-42       ...
The Baby Boom                                Source: U.S. Census data, reported at www.bbhq.comFriday, September 21, 2012
2. what do I need to know?      silent                   baby    generation   millennials    generation               boom...
silent generation: born 1925 to 1942                             • context:                              volatile and inse...
baby boomers: born 1943 to 1960                             • context:                              idealistic revolution ...
generation x: born 1961 to 1981                             • context:                              broken promises       ...
millennials: born 1982 to 2005Friday, September 21, 2012
millennials: born 1982 to 2005                                the internet                                 abundance      ...
social internetFriday, September 21, 2012
Friday, September 21, 2012
abundanceFriday, September 21, 2012
Friday, September 21, 2012
video gamesFriday, September 21, 2012
Friday, September 21, 2012
diversityFriday, September 21, 2012
Friday, September 21, 2012
Friday, September 21, 2012
child-focusedFriday, September 21, 2012
Friday, September 21, 2012
perspective on time                                 silent generation                                  baby boomers       ...
perspective on time                  millennials                     education                     work                   ...
How do these show up?       • Silent: favor command and control, security,             delayed reward       • Boomer: idea...
3. how does this help me?      silent                   baby    generation   millennials    generation               boome...
products and services          systems and processes                             conflictFriday, September 21, 2012
probability                        0                    1                  never                    alwaysFriday, Septembe...
leadershipFriday, September 21, 2012
leadership                                  the internet                                   abundance                      ...
leadershipFriday, September 21, 2012
leadershipFriday, September 21, 2012
baby         generation   millennials              boomers            xFriday, September 21, 2012
baby         generation   millennials              boomers            xFriday, September 21, 2012
1. is this real?   2. what do I need to know?    3. how does this help me?Friday, September 21, 2012
jnotter@mgmtsol.com                             @jamienotter        www.getmejamienotter.comFriday, September 21, 2012
image credits      silent - http://www.flickr.com/photos/62337512@N00/1764887950      x http://www.flickr.com/photos/baia/...
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Transcript of "Managing the Multi-Generational Workforce"

  1. 1. Managing the Multi- Generational Workplace Jamie Notter Vice President, ConsultingFriday, September 21, 2012
  2. 2. 1. is this real? 2. what do I need to know? 3. how does this help me?Friday, September 21, 2012
  3. 3. who’s in the room?Friday, September 21, 2012
  4. 4. silent generationFriday, September 21, 2012
  5. 5. baby boomersFriday, September 21, 2012
  6. 6. generation xFriday, September 21, 2012
  7. 7. millennials ?Friday, September 21, 2012
  8. 8. 1. is this real? silent baby generation millennials generation boomers xFriday, September 21, 2012
  9. 9. HYPE silent baby generation millennials generation boomers xFriday, September 21, 2012
  10. 10. theory life stages values social momentsFriday, September 21, 2012
  11. 11. life stages • youth • rising adult • midlife adult • elderFriday, September 21, 2012
  12. 12. valuesFriday, September 21, 2012
  13. 13. Friday, September 21, 2012
  14. 14. social momentsFriday, September 21, 2012
  15. 15. silent baby generation millennials generation boomers x 1925-42 1943-60 1961-81 1982-2005 (70–87) (52–69) (31–51) (7–30)Friday, September 21, 2012
  16. 16. The Baby Boom Source: U.S. Census data, reported at www.bbhq.comFriday, September 21, 2012
  17. 17. 2. what do I need to know? silent baby generation millennials generation boomers x 1925-42 1943-60 1961-81 1982-2005 (70–87) (52–69) (31–51) (7–30)Friday, September 21, 2012
  18. 18. silent generation: born 1925 to 1942 • context: volatile and insecure • characteristics: command and control • assets/liabilities: hard work / hate changeFriday, September 21, 2012
  19. 19. baby boomers: born 1943 to 1960 • context: idealistic revolution • characteristics: hard work, group focus • assets/liabilities: team players / hate conflictFriday, September 21, 2012
  20. 20. generation x: born 1961 to 1981 • context: broken promises • characteristics: independent, “show me” • assets/liabilities: adaptable / cynicalFriday, September 21, 2012
  21. 21. millennials: born 1982 to 2005Friday, September 21, 2012
  22. 22. millennials: born 1982 to 2005 the internet abundance diversity child-focusedFriday, September 21, 2012
  23. 23. social internetFriday, September 21, 2012
  24. 24. Friday, September 21, 2012
  25. 25. abundanceFriday, September 21, 2012
  26. 26. Friday, September 21, 2012
  27. 27. video gamesFriday, September 21, 2012
  28. 28. Friday, September 21, 2012
  29. 29. diversityFriday, September 21, 2012
  30. 30. Friday, September 21, 2012
  31. 31. Friday, September 21, 2012
  32. 32. child-focusedFriday, September 21, 2012
  33. 33. Friday, September 21, 2012
  34. 34. perspective on time silent generation baby boomers education work leisureFriday, September 21, 2012
  35. 35. perspective on time millennials education work leisureFriday, September 21, 2012
  36. 36. How do these show up? • Silent: favor command and control, security, delayed reward • Boomer: idealistic, group/team focused, hard work for the cause, self-fulfillment • Gen X: independent, less stock in title or position, work-life balance • Millennial: do it ourselves, no waiting, networked, “lines” (offline/online) blurredFriday, September 21, 2012
  37. 37. 3. how does this help me? silent baby generation millennials generation boomers xFriday, September 21, 2012
  38. 38. products and services systems and processes conflictFriday, September 21, 2012
  39. 39. probability 0 1 never alwaysFriday, September 21, 2012
  40. 40. leadershipFriday, September 21, 2012
  41. 41. leadership the internet abundance diversity child-focusedFriday, September 21, 2012
  42. 42. leadershipFriday, September 21, 2012
  43. 43. leadershipFriday, September 21, 2012
  44. 44. baby generation millennials boomers xFriday, September 21, 2012
  45. 45. baby generation millennials boomers xFriday, September 21, 2012
  46. 46. 1. is this real? 2. what do I need to know? 3. how does this help me?Friday, September 21, 2012
  47. 47. jnotter@mgmtsol.com @jamienotter www.getmejamienotter.comFriday, September 21, 2012
  48. 48. image credits silent - http://www.flickr.com/photos/62337512@N00/1764887950 x http://www.flickr.com/photos/baia/5086308799/in/photostream/ diversity http://www.flickr.com/photos/27897673@N03/4169399143Friday, September 21, 2012
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