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Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
Building Trust Between Board and Members
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Building Trust Between Board and Members

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Presentation on what trust is and how to build it in the association leadership context.

Presentation on what trust is and how to build it in the association leadership context.

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  • 1. Building Trust Between Members and the Board
    • by Jamie Notter
    • Vice President, Organizational Effectiveness
    • 2010 VAR Local Association Leadership Conference
    • March 25, 2010
  • 2. http://www.flickr.com/photos/12836528@N00/1303402061
  • 3. associations are not easy
  • 4. 3
  • 5. data http://www.history.navy.mil/photos/images/s-file/s584156c.htm
  • 6. community http://www.flickr.com/photos/niallkennedy/40727794/
  • 7. trust http://www.flickr.com/photos/joi/2941559903/
  • 8. what is trust?
  • 9. 3
  • 10. what is trust?
    • You are competent.
    • You won’t hurt me.
    • You will protect me.
  • 11. how do you build trust?
  • 12. 4
  • 13. consistency http://picasaweb.google.com/lh/photo/HAmLBMqMy3PQYG3cds1H4Q
  • 14. transparency http://www.flickr.com/photos/mjkmjk/483130093/
  • 15. truth
  • 16. truth http://www.flickr.com/photos/doctorow/2869332715/
  • 17. letting go http://www.flickr.com/photos/eyeliam/1368228262/in/set-72157600350369019/
  • 18. consistency transparency truth letting go
  • 19. there is a bigger problem
  • 20. trust consistency transparency truth letting go organizations orders brand message control
  • 21. maybe our organizations need to be more human
  • 22. thank you! www.getmejamienotter.com @jamienotter [email_address]
  • 23.  

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