Knowing how to create better, more profitable customer relationships starts with an understanding of the strategic and day-to-day operational decisions your company or organization is making about those customers. If you can better manage these decisions, you can apply them in smarter, more purposeful ways sure to boost the value you reap from each customer. This webinar reveals specific tips that you can use to optimize your customer relationships, including:
Targeting customers more accurately
Reacting to customers in real-time
Keeping up with rapid business change
Ensuring consistency in a multichannel world
Keeping costs down with scalable solutions.
This is the presentation from our webinar.
The webinar recording is available here: https://decisionmanagement.omnovia.com/archives/120372