S o u th Fu lto n               Pu b lic          Info rm atio n         O ffice r Ro u nd               Tab leH o ste d b...
Ag e nd a•   I. Welcome and Introduction       Ice Bre ake r•   II. Purp o se o f M e e ting•   III. Intro d uctio n to Ea...
W e lco m e
Ag e nd a•   I. Welcome and Introduction       Ice Bre ake r•   II. Purp o se o f M e e ting•   III. Intro d uctio n to Ea...
Ag e nd a•   I. W e lco m e and Intro d u ctio n       Ice Breaker•   II. Purp o se o f M e e ting•   III. Intro d uctio n...
Ag e nd a•   I. W e lco m e and Intro d u ctio n       Ice Bre ake r•   II. Purpose of Meeting•   III. Intro d uctio n to ...
Pu rp o se o f M e e ting•   Enco urag ing C o m m u nicatio n b y    C o nne cting M ind s    Ex ch ang e Be st Practice ...
Ag e nd a•   I. W e lco m e and Intro d u ctio n       Ice Bre ake r•   II. Purpose of Meeting•   III. Intro d uctio n to ...
Ag e nd a•   I. W e lco m e and Intro d u ctio n       Ice Bre ake r•   II. Purp o se o f M e e ting•   III. Introduction ...
East Po int    C o m m u nicatio ns D ivisio n•    Estab lish e d in Fy1 2 Bu d g e t Ye ar        S e rve s as th e Pu b ...
EPTV2 2•   EPTV2 2        2 4x 7 G o ve rnm e nt Acce ss TV C h anne l    •   C re ate O rig inal C o nte nt        •   Th...
Th e Po intTABLE_12142011.ppt_media/thepoint_zumba-1.mov
W e b site•   U p d ate W e b C o nte nt    Ensu re Accu racy o f S to rie s•   Ke e p th e W e b site Fre sh
East Po int S o cialM e d ia
S o cial M e d ia•   Be e n u sing S o cial M e d ia since Au g u st    2 01 0    U se d fo r no tificatio ns o f e ve nts...
Inno vatio n
Re aso n fo r W h ats U p    C am p aig n•   C ity face d w ith scru tiny o ve r incre ase d    utility b ills•   Re p o r...
W h ats U p    C am p aig n•   FAQ Pro d u ce d fo r p u b lic•   se rie s o f co m m e rcials p ro d uce d fo r w e b    ...
12142011.ppt_media/WhatsUP_CUSTSERV-1.mov
C o m m unity    O u tre ach•   C itiz e ns Le ad e rsh ip Acad e m y    •   1 0 w e e k co u rse d e sig ne d to e d u ca...
Ag e nd a•       I. W e lco m e and Intro d u ctio n    •      Ice Bre ake r•       II. Purp o se o f M e e ting•       II...
Ag e nd a•       I. W e lco m e and Intro d u ctio n    •      Ice Bre ake r•       II. Purp o se o f M e e ting•       II...
H o w d o yo uC o m m unicate ?
Ag e nd a•       I. W e lco m e and Intro d u ctio n    •      Ice Bre ake r•       II. Purp o se o f M e e ting•       II...
C o m m unicatio nsS ce nario sRo le Play
Ag e nd a•       I. W e lco m e and Intro d u ctio n    •      Ice Bre ake r•       II. Purp o se o f M e e ting•       II...
Ag e nd a H ap p y H o lid ays!!!
Pio roundtable 12142011
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Pio roundtable 12142011

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Pio roundtable 12142011

  1. 1. S o u th Fu lto n Pu b lic Info rm atio n O ffice r Ro u nd Tab leH o ste d b y TH E C ITY O F EAS T PO IN T
  2. 2. Ag e nd a• I. Welcome and Introduction Ice Bre ake r• II. Purp o se o f M e e ting• III. Intro d uctio n to East Po int IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s VI. W rap U p
  3. 3. W e lco m e
  4. 4. Ag e nd a• I. Welcome and Introduction Ice Bre ake r• II. Purp o se o f M e e ting• III. Intro d uctio n to East Po int IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s VI. W rap U p
  5. 5. Ag e nd a• I. W e lco m e and Intro d u ctio n Ice Breaker• II. Purp o se o f M e e ting• III. Intro d uctio n to East Po int IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s VI. W rap U p
  6. 6. Ag e nd a• I. W e lco m e and Intro d u ctio n Ice Bre ake r• II. Purpose of Meeting• III. Intro d uctio n to East Po int IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s VI. W rap U p
  7. 7. Pu rp o se o f M e e ting• Enco urag ing C o m m u nicatio n b y C o nne cting M ind s Ex ch ang e Be st Practice s• Sh are C o m m unicatio n Inno vatio ns Im p ro ve C o m m unicatio ns S kills
  8. 8. Ag e nd a• I. W e lco m e and Intro d u ctio n Ice Bre ake r• II. Purpose of Meeting• III. Intro d uctio n to East Po int IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s VI. W rap U p
  9. 9. Ag e nd a• I. W e lco m e and Intro d u ctio n Ice Bre ake r• II. Purp o se o f M e e ting• III. Introduction to East Point Communications IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s VI. W rap U p
  10. 10. East Po int C o m m u nicatio ns D ivisio n• Estab lish e d in Fy1 2 Bu d g e t Ye ar S e rve s as th e Pu b lic Info rm atio n O ffice r fo r th e C ity o f East Po int • W o rks C lo se ly w ith D e p artm e nts to craft m e ssag e s to re sid e nts and th e m e d ia
  11. 11. EPTV2 2• EPTV2 2 2 4x 7 G o ve rnm e nt Acce ss TV C h anne l • C re ate O rig inal C o nte nt • Th e Po int Bro ad cast C ity C o u ncil M e e ting s • Pro d u ce PS A’s fo r d e p artm e nts
  12. 12. Th e Po intTABLE_12142011.ppt_media/thepoint_zumba-1.mov
  13. 13. W e b site• U p d ate W e b C o nte nt Ensu re Accu racy o f S to rie s• Ke e p th e W e b site Fre sh
  14. 14. East Po int S o cialM e d ia
  15. 15. S o cial M e d ia• Be e n u sing S o cial M e d ia since Au g u st 2 01 0 U se d fo r no tificatio ns o f e ve nts• H e lp e d o u t d rastically in crisis co m m u nicatio ns d u ring sno w sto rm Be ne fits are infinite
  16. 16. Inno vatio n
  17. 17. Re aso n fo r W h ats U p C am p aig n• C ity face d w ith scru tiny o ve r incre ase d utility b ills• Re p o rts o f u nre ad o r m isre ad m e te rs• Estab lish e d to re institute faith in th e C u sto m e r C are D e p artm e nt
  18. 18. W h ats U p C am p aig n• FAQ Pro d u ce d fo r p u b lic• se rie s o f co m m e rcials p ro d uce d fo r w e b and TV statio n• Virtu al To w n H all M e e ting s H o ste d b y C ity Staff
  19. 19. 12142011.ppt_media/WhatsUP_CUSTSERV-1.mov
  20. 20. C o m m unity O u tre ach• C itiz e ns Le ad e rsh ip Acad e m y • 1 0 w e e k co u rse d e sig ne d to e d u cate re sid e nts ab o ut h o w th e East Po int C ity G o ve rnm e nt w o rks • Each w e e k is le ad b y D e p artm e nt h e ad s • G rad uate s g o o n to b e C o m m u nity Ad vo cate s and invo lve d in m any b o ard s and co m m issio ns.
  21. 21. Ag e nd a• I. W e lco m e and Intro d u ctio n • Ice Bre ake r• II. Purp o se o f M e e ting• III. Introduction to East Point Communications• IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s• VI. W rap U p
  22. 22. Ag e nd a• I. W e lco m e and Intro d u ctio n • Ice Bre ake r• II. Purp o se o f M e e ting• III. Intro d uctio n to East Po int• IV. How do you Communicate• V. C o m m u nicatio n S ce nario s• VI. W rap U p
  23. 23. H o w d o yo uC o m m unicate ?
  24. 24. Ag e nd a• I. W e lco m e and Intro d u ctio n • Ice Bre ake r• II. Purp o se o f M e e ting• III. Intro d uctio n to East Po int• IV. H o w d o yo u C o m m u nicate• V. Communication Scenarios• VI. W rap U p
  25. 25. C o m m unicatio nsS ce nario sRo le Play
  26. 26. Ag e nd a• I. W e lco m e and Intro d u ctio n • Ice Bre ake r• II. Purp o se o f M e e ting• III. Intro d uctio n to East Po int• IV. H o w d o yo u C o m m u nicate• V. C o m m u nicatio n S ce nario s• VI. Wrap Up
  27. 27. Ag e nd a H ap p y H o lid ays!!!

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