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The importance of field research when designing for health workers

by Managing Director at Step Two Designs on Nov 14, 2013

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Field research (ethnographic research) is a vital first step when designing solutions for staff working in challenging environments. This includes healthcare staff, call centre workers, and other ...

Field research (ethnographic research) is a vital first step when designing solutions for staff working in challenging environments. This includes healthcare staff, call centre workers, and other front-line staff. (Presentation by James Robertson at World Usability Day 2013 in Canberra, Australia.)

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The importance of field research when designing for health workers The importance of field research when designing for health workers Presentation Transcript