Your SlideShare is downloading. ×

Intranets that surprise and delight

5,429

Published on

James Robertson's closing keynote at Intranets2012 (Sydney, 16-18 May 2012). Explores "four principles of delight", and how they can be applied to intranets, and intranet projects.

James Robertson's closing keynote at Intranets2012 (Sydney, 16-18 May 2012). Explores "four principles of delight", and how they can be applied to intranets, and intranet projects.

Published in: Technology, Travel, Business
1 Comment
16 Likes
Statistics
Notes
No Downloads
Views
Total Views
5,429
On Slideshare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
0
Comments
1
Likes
16
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • A very different way of delivering intranet news
  • Transcript

    • 1. Intranets that surprise and delight James Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: @s2d_jamesr
    • 2. Making intranets work New technology Social & collaborationStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 3. But what are we aiming for?Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 4. Intranets that surprise and delightStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 5. Four principles of delight
    • 6. Generate an emotional responseStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 7. Ugly doesn’t cut itStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 8. GE 2009Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 9. StocklandStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 10. KiwibankStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 11. IDEO 2009Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 12. Involve great designers when producing intranet solutionsStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 13. Generate an emotional response Make things simplerStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 14. It’s not easy trying to get work doneStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 15. Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18) BAT
    • 16. CRS Australia 2009Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 17. UK Parliament 2011Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 18. Logan City CouncilStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 19. Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 20. Ruthlessly focus on eliminating complexityStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 21. Generate an emotional response Make things simpler Use technology in smart waysStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 22. Modern technology platforms are hugely powerfulStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 23. Plant & Food NZStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 24. Janssen-Cilag 2008Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 25. Framestore 2011Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 26. Framestore 2011Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 27. CRS Australia 2011Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 28. EersteKamer (Dutch Senate)Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 29. Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 30. Make technology really sing!Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 31. Generate an emotional response Make things simpler Use technology in smart ways Put people at the centreStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 32. People are king, not contentStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 33. IDEO 2009Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 34. REA GroupStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 35. StocklandStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 36. QUT 2011Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 37. Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 38. If we help staff, they’ll help the businessStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 39. What you can do
    • 40. Win a lovely glass trophy for the great work you’ve already done! Intranet Innovation Awards 2012 Now open for entries, submissions close on May 31 www.steptwo.com.au/iiaStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 41. Forget about intranets as a whole, focus on the next featureStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 42. For a new solution (or upgrade) in the next six months: 1 // Can it be made more attractive? 2 // Can we make it simpler? 3 // Does it make smart use of technology? 4 // Does it meet the needs of staff?Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 43. James Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: @s2d_jamesr Website: www.steptwo.com.au Blog: www.steptwo.com.au/columntwo Articles: www.steptwo.com.au/subscribeStep Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)
    • 44. At your tables, talk about the one idea you’ll take away from Intranets2012Step Two Designs (www.steptwo.com.au)Intranets2012 (Sydney, May 16-18)

    ×