How design is transforming modern intranets

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Design and usability can transform modern intranets, and how staff work. Presentation in Canberra as part of World Usability Day 2012.

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  • Beyond core corporate content, the intranet can also be used to deliver key business content. In this case, information on how to process claims in an insurance company; performance support; particular focus on front-line staff.
  • How design is transforming modern intranets

    1. 1. How design is transforming modern intranetsJames Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: s2d_jamesr
    2. 2. Intranets must be more than “that place you store boring documents”Step Two Designs (www.steptwo.com.au) November 2012
    3. 3. The enterprise experience (EX) for staff is often awfulStep Two Designs (www.steptwo.com.au) November 2012
    4. 4. social collaboration mobile intranets are changing budget staff new ways pressures expectations of workingStep Two Designs (www.steptwo.com.au) November 2012
    5. 5. Design and usability can transform how we workStep Two Designs (www.steptwo.com.au) November 2012
    6. 6. Getting the fundamentals right
    7. 7. BATStep Two Designs (www.steptwo.com.au) November 2012
    8. 8. StocklandStep Two Designs (www.steptwo.com.au) November 2012
    9. 9. CBA Open University (UK)Step Two Designs (www.steptwo.com.au) November 2012
    10. 10. Card sortingStep Two Designs (www.steptwo.com.au) November 2012
    11. 11. Tree testingStep Two Designs (www.steptwo.com.au) November 2012
    12. 12. Usability testingStep Two Designs (www.steptwo.com.au) November 2012
    13. 13. Step Two Designs (www.steptwo.com.au) November 2012
    14. 14. Designing enterprise systems
    15. 15. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
    16. 16. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
    17. 17. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
    18. 18. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
    19. 19. FramestoreStep Two Designs (www.steptwo.com.au) November 2012
    20. 20. FramestoreStep Two Designs (www.steptwo.com.au) November 2012
    21. 21. FramestoreStep Two Designs (www.steptwo.com.au) November 2012
    22. 22. Award-winningGovernment intranets
    23. 23. NSW Dept of Education (NSW DEC)Step Two Designs (www.steptwo.com.au) November 2012
    24. 24. NSW Dept of Education (NSW DEC)Step Two Designs (www.steptwo.com.au) November 2012
    25. 25. NSW Dept of EducationStep Two Designs (www.steptwo.com.au) (NSW DEC) November 2012
    26. 26. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
    27. 27. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
    28. 28. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
    29. 29. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
    30. 30. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
    31. 31. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
    32. 32. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
    33. 33. Having an impact
    34. 34. For a new solution (or upgrade) in the next six months: 1 >> Can we make it simpler? 2 >> Does it make smart use of technology? 3 >> Does it meet the needs of staff? 4 >> Is it beautifully designed?Step Two Designs (www.steptwo.com.au) November 2012
    35. 35. 2013Intranet Innovation Awards Register your interest, and be reminded: www.steptwo.com.au/iia Opens for entries in April 2013Step Two Designs (www.steptwo.com.au) November 2012
    36. 36. James Robertson, Step Two Designs  Email: jamesr@steptwo.com.au  Twitter: s2d_jamesr  Website: www.steptwo.com.au  Blog: www.steptwo.com.au/columntwo  Articles: www.steptwo.com.au/subscribeStep Two Designs (www.steptwo.com.au) November 2012

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