Collaboration is about people

7,453
-1

Published on

Presentation given at KM Roundtable in Melbourne, talking about the people aspects of collaboration.

Published in: Technology, Business
0 Comments
33 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
7,453
On Slideshare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
0
Comments
0
Likes
33
Embeds 0
No embeds

No notes for slide

Collaboration is about people

  1. Collaboration is about people James Robertson, Step Two Designs (jamesr@steptwo.com.au)
  2. There are many collaboration tools <ul><li>Discussion groups </li></ul><ul><li>Forums </li></ul><ul><li>Team spaces </li></ul><ul><li>Wikis </li></ul><ul><li>Instant messaging </li></ul><ul><li>Fileshares </li></ul><ul><li>SharePoint </li></ul><ul><li>Lotus Notes </li></ul><ul><li>Mailing lists </li></ul><ul><li>Blogs </li></ul><ul><li>Intranet pages </li></ul>
  3. What are the people factors that drive the success or failure of collaboration?
  4. Two critical success factors
  5. There are two critical success factors for collaboration tools www.steptwo.com.au/papers/kmc_discussionforums
  6. clear purpose
  7. common sense of community
  8. Testing a few real-world examples ? Sharing subject-matter expertise  Project collaboration  Reviewing the new web strategy  Designing the new office space  Staff buy and swap area
  9. Other key principles
  10. You can’t force staff to collaborate www.steptwo.com.au/papers/cmb_collabpeople
  11. Let staff drive their own experimentation and use of tools theobvious.typepad.com/blog/2007/03/the_100_guarant.html
  12. Target and support areas that have a clear desire and need
  13. Build trust and relationships face to face
  14. en.wikipedia.org/wiki/Forming-storming-norming-performing forming storming norming performing
  15. Ensure there are business opportunities for collaboration
  16. Collaboration must be supported and facilitated www.steptwo.com.au/papers/cmb_supportcollab
  17. Build social networks to connect people with people
  18. Focus on the purpose and outcome, beyond just chatting
  19. Communities of practice <ul><li>Cultivating Communities of Practice </li></ul><ul><li>Etienne Wenger, et al </li></ul><ul><li>The definitive book on establishing and running communities of practice, with strong focus on people aspects </li></ul>
  20. Questions? <ul><li>Stay in touch: </li></ul><ul><li>James Robertson [email_address] </li></ul><ul><li>Website: www.steptwo.com.au </li></ul><ul><li>Blog: www.steptwo.com.au/columntwo </li></ul><ul><li>Articles : www.steptwo.com.au/papers/subscribe </li></ul><ul><li>Facebook: www.facebook.com/group.php?gid=7095593237 </li></ul>

×