ArkGroup Public Sector Intranet presentation
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ArkGroup Public Sector Intranet presentation - Presentation Transcript
- Engage your organisation Involving management, staff and IT in your intranet (re)development project James Breeze, Chief Experience Officer www.objectivedigital.com
- Why engage your organisation?
- Executive:
- Strategic direction, funding, ownership
- Management:
- Content owners, provide resources, lead cultural change
- IT:
- Providers of platform, technical support, projects methodology, ‘gatekeepers’
- Staff :
- User needs
- Gathering Requirements www.objectivedigital.com
- Basis for requirements
- Context: your business, strategy, goals, ‘next big thing’, technical environment
- Content: content types, volume, functionality
- Users: user types, how and when they access content
- Techniques for gathering requirements
- Current usage and search data
- Focus groups
- Ethnographic research
- Surveys
- www.objectivedigital.com
- www.objectivedigital.com
- Qualitative analysis
- Themes
- Suggestions
- Language
- Concerns
- Requests
- Percentages
- wordle.net www.objectivedigital.com
- www.objectivedigital.com
- Communicating your needs www.objectivedigital.com
- Communicating your needs
- Requirements report
- Information architecture (IA)
- Wireframes
- Techniques for developing IA
- Brainstorm (within project team)
- Workshop (with key stakeholders)
- Card sorting
- open
- closed
- www.objectivedigital.com
- www.objectivedigital.com
- Tools for documenting IA
- MS Word or Excel
- MS Visio
- Mindmap
- www.objectivedigital.com
- www.objectivedigital.com
- Wireframe design
- IA and navigation design skeleton
- Low tech, easily edited
- Demonstrates navigation and page layout
- Wireframe for key page types
- What to consider for wireframing
- Constraints – technical, CMS, accessibility
- Different page requirements
- Navigation depth and design
- Techniques for wireframing
- Collaboration - Brainstorm with key resources – technical, design, IA
- Document with MS PowerPoint, MS Visio, Omnigraffle or other diagramming software
- Sample wireframe www.objectivedigital.com
- Validating your design www.objectivedigital.com
- Validating your design
- Prototyping
- Paper prototyping
- HTML prototyping
- Usability testing
- Guerilla testing
- Formal testing
- www.objectivedigital.com
- Typical usability test
- Brief explanation of project and process
- First impressions: user browses around the site and gives verbal impression
- Scenarios: user completes set tasks on the site
- Evaluation: user completes open and closed questions evaluating the site
- Summary of organisational involvement
- Intranet governance
- Requirements - organisational strategy, technical platform, content, users
- Information architecture – brainstorming, cardsorting
- Wireframing - brainstorming
- Development – usability testing
- Contact
- O: Level 3, 50 York St Sydney NSW 2000
- P: 1300 858 015
- E: [email_address]
- W: www.objectivedigital.com
- B: www.usableworld.com.au
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