James Stewart
Head of Technology
Government Digital Service
@jystewart
Wednesday, 13 November 13
James Abley
Technical Architect
Government Digital Service
@jabley
Wednesday, 13 November 13
We’re from the
Government
Digital Service

@jystewart
Wednesday, 13 November 13

GDS
We’re part of
the Cabinet
Office

@jystewart
Wednesday, 13 November 13

GDS
Which sits at
the centre of
the UK’s
national
government
@jystewart
Wednesday, 13 November 13

GDS
We exist because of a
letter...

@jystewart
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
It gave us a plan...

@jabley
Wednesday, 13 November 13

GDS
Create GDS
Fix publishing
Fix transactions
Go wholesale

@jystewart
Wednesday, 13 November 13

GDS
GDS was formed in
November 2011

@jystewart
Wednesday, 13 November 13

GDS
(though really we’d been
there for 5 months by then)

@jystewart
Wednesday, 13 November 13

GDS
Open

@jabley
Wednesday, 13 November 13

GDS
Working in an agile way
@jystewart
Wednesday, 13 November 13

GDS
Multidisciplinary
teams

@jabley
Wednesday, 13 November 13

GDS
Focused on
user needs

@jystewart
Wednesday, 13 November 13

GDS
Our aim is to make services
so good, people prefer to
use them over the
alternatives
@jabley
Wednesday, 13 November 13

GD...
To deliver that we’ve taken
on five big tasks...

@jystewart
Wednesday, 13 November 13

GDS
GOV.UK

@jystewart
Wednesday, 13 November 13

GDS
A single domain for government, the
platform for everything
7m visitors a week, 600 publishers, with
5,000 more coming soo...
Identity

@jabley
Wednesday, 13 November 13

GDS
World-leading federated identity service
Will provide proof of identity for 45
million users

@jabley
Wednesday, 13 Novemb...
Technology

@jystewart
Wednesday, 13 November 13

GDS
Reforming £6.7b technology spend
412,000 staff
First year - £500m savings

@jystewart
Wednesday, 13 November 13

GDS
Measurement

@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
Transformation

@jystewart
Wednesday, 13 November 13

GDS
25 of the most
important
transactions in
government

@jystewart
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
GDS
@jystewart
Wednesday, 13 November 13

GDS
GDS
@jabley
Wednesday, 13 November 13

GDS
GDS
Where to start?
@jystewart
Wednesday, 13 November 13

GDS
@jystewart
James
Wednesday, 13 November 13

GDS
1. Start with needs*
* user needs not government
needs
The design process must start with identifying and
thinking about r...
@jystewart
Wednesday, 13 November 13

GDS
Meet the
“Need-o-tron
5000”
@jystewart
James
Wednesday, 13 November 13

GDS
Not just about
getting data
@jystewart
James
Wednesday, 13 November 13

GDS
 

@jystewart
Wednesday, 13 November 13

 

 

GDS
How do we
think about it?
 

@jystewart
Wednesday, 13 November 13

 

 

GDS
Tools embed
processes
@jystewart
James
Wednesday, 13 November 13

GDS
Need-o-tron:
a tool for a
process
@jystewart
James
Wednesday, 13 November 13

GDS
@jystewart
Wednesday, 13 November 13

GDS
@jystewart
Wednesday, 13 November 13

GDS
@jystewart
Wednesday, 13 November 13

GDS
@jystewart
James
Wednesday, 13 November 13

GDS
This data is
infrastructure
@jystewart
James
Wednesday, 13 November 13

GDS
Create GDS
Fix publishing
Fix transactions
Go wholesale

@jystewart
Wednesday, 13 November 13

GDS
What transactions
does the
government
have?
@jabley
Wednesday, 13 November 13

GDS
Wednesday, 13 November 13
Cost
@jabley
Wednesday, 13 November 13

GDS
20 times
lower than
phone
@jabley
Wednesday, 13 November 13

GDS
30 times
lower than
postal
@jabley
Wednesday, 13 November 13

GDS
50 times
lower than
face-to-face
@jabley
Wednesday, 13 November 13

GDS
Cost is not
the only
motivation
@jabley
Wednesday, 13 November 13

GDS
How well are
these transactions
doing?
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
This gave us
a baseline
@jabley
Wednesday, 13 November 13

GDS
This made us
happy
@jabley
Wednesday, 13 November 13

GDS
Baby steps
@jabley
Wednesday, 13 November 13

GDS
Iterate
@jabley
Wednesday, 13 November 13

GDS
What is the user
need for the
Performance
Platform?
@jabley
Wednesday, 13 November 13

GDS
Transparency
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
Share
@jabley
Wednesday, 13 November 13

GDS
Compare
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
Provoke
discussion
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
http://www.hankstruckpictures.com/pix/trucks/len_rogers/2007/01/daf-mail.jpg

@jabley
Wednesday, 13 November 13

GDS
Improve
@jabley
Wednesday, 13 November 13

GDS
Make
decisions
based on data
@jabley
Wednesday, 13 November 13

GDS
Aggregate the
data
@jabley
Wednesday, 13 November 13

GDS
Enable others
to play too
@jabley
Wednesday, 13 November 13

GDS
Be a toolbuilder
@jabley
Wednesday, 13 November 13

GDS
Stories are
important
@jabley
Wednesday, 13 November 13

GDS
@jabley
Wednesday, 13 November 13

GDS
James Stewart
James Abley
Government Digital Service
@jystewart / @jabley
Wednesday, 13 November 13
Upcoming SlideShare
Loading in...5
×

Strata EU 2013 – Information revolution in government

378

Published on

http://strataconf.com/strataeu2013/public/schedule/detail/31153

Strata EU London 2013

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
378
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
6
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Strata EU 2013 – Information revolution in government

  1. 1. James Stewart Head of Technology Government Digital Service @jystewart Wednesday, 13 November 13
  2. 2. James Abley Technical Architect Government Digital Service @jabley Wednesday, 13 November 13
  3. 3. We’re from the Government Digital Service @jystewart Wednesday, 13 November 13 GDS
  4. 4. We’re part of the Cabinet Office @jystewart Wednesday, 13 November 13 GDS
  5. 5. Which sits at the centre of the UK’s national government @jystewart Wednesday, 13 November 13 GDS
  6. 6. We exist because of a letter... @jystewart Wednesday, 13 November 13 GDS
  7. 7. @jabley Wednesday, 13 November 13 GDS
  8. 8. @jabley Wednesday, 13 November 13 GDS
  9. 9. @jabley Wednesday, 13 November 13 GDS
  10. 10. It gave us a plan... @jabley Wednesday, 13 November 13 GDS
  11. 11. Create GDS Fix publishing Fix transactions Go wholesale @jystewart Wednesday, 13 November 13 GDS
  12. 12. GDS was formed in November 2011 @jystewart Wednesday, 13 November 13 GDS
  13. 13. (though really we’d been there for 5 months by then) @jystewart Wednesday, 13 November 13 GDS
  14. 14. Open @jabley Wednesday, 13 November 13 GDS
  15. 15. Working in an agile way @jystewart Wednesday, 13 November 13 GDS
  16. 16. Multidisciplinary teams @jabley Wednesday, 13 November 13 GDS
  17. 17. Focused on user needs @jystewart Wednesday, 13 November 13 GDS
  18. 18. Our aim is to make services so good, people prefer to use them over the alternatives @jabley Wednesday, 13 November 13 GDS
  19. 19. To deliver that we’ve taken on five big tasks... @jystewart Wednesday, 13 November 13 GDS
  20. 20. GOV.UK @jystewart Wednesday, 13 November 13 GDS
  21. 21. A single domain for government, the platform for everything 7m visitors a week, 600 publishers, with 5,000 more coming soon 2,500 code releases in our first year @jystewart Wednesday, 13 November 13 GDS
  22. 22. Identity @jabley Wednesday, 13 November 13 GDS
  23. 23. World-leading federated identity service Will provide proof of identity for 45 million users @jabley Wednesday, 13 November 13 GDS
  24. 24. Technology @jystewart Wednesday, 13 November 13 GDS
  25. 25. Reforming £6.7b technology spend 412,000 staff First year - £500m savings @jystewart Wednesday, 13 November 13 GDS
  26. 26. Measurement @jabley Wednesday, 13 November 13 GDS
  27. 27. @jabley Wednesday, 13 November 13 GDS
  28. 28. Transformation @jystewart Wednesday, 13 November 13 GDS
  29. 29. 25 of the most important transactions in government @jystewart Wednesday, 13 November 13 GDS
  30. 30. @jabley Wednesday, 13 November 13 GDS GDS
  31. 31. @jystewart Wednesday, 13 November 13 GDS GDS
  32. 32. @jabley Wednesday, 13 November 13 GDS GDS
  33. 33. Where to start? @jystewart Wednesday, 13 November 13 GDS
  34. 34. @jystewart James Wednesday, 13 November 13 GDS
  35. 35. 1. Start with needs* * user needs not government needs The design process must start with identifying and thinking about real user needs. We should design around those — not around the way the ‘official process’ is at the moment. We must understand those needs thoroughly — interrogating data, not just making assumptions — and we should remember that what users ask for is not always what they need https://www.gov.uk/designprinciples#first @jystewart Wednesday, 13 November 13 GDS
  36. 36. @jystewart Wednesday, 13 November 13 GDS
  37. 37. Meet the “Need-o-tron 5000” @jystewart James Wednesday, 13 November 13 GDS
  38. 38. Not just about getting data @jystewart James Wednesday, 13 November 13 GDS
  39. 39.   @jystewart Wednesday, 13 November 13     GDS
  40. 40. How do we think about it?   @jystewart Wednesday, 13 November 13     GDS
  41. 41. Tools embed processes @jystewart James Wednesday, 13 November 13 GDS
  42. 42. Need-o-tron: a tool for a process @jystewart James Wednesday, 13 November 13 GDS
  43. 43. @jystewart Wednesday, 13 November 13 GDS
  44. 44. @jystewart Wednesday, 13 November 13 GDS
  45. 45. @jystewart Wednesday, 13 November 13 GDS
  46. 46. @jystewart James Wednesday, 13 November 13 GDS
  47. 47. This data is infrastructure @jystewart James Wednesday, 13 November 13 GDS
  48. 48. Create GDS Fix publishing Fix transactions Go wholesale @jystewart Wednesday, 13 November 13 GDS
  49. 49. What transactions does the government have? @jabley Wednesday, 13 November 13 GDS
  50. 50. Wednesday, 13 November 13
  51. 51. Cost @jabley Wednesday, 13 November 13 GDS
  52. 52. 20 times lower than phone @jabley Wednesday, 13 November 13 GDS
  53. 53. 30 times lower than postal @jabley Wednesday, 13 November 13 GDS
  54. 54. 50 times lower than face-to-face @jabley Wednesday, 13 November 13 GDS
  55. 55. Cost is not the only motivation @jabley Wednesday, 13 November 13 GDS
  56. 56. How well are these transactions doing? @jabley Wednesday, 13 November 13 GDS
  57. 57. @jabley Wednesday, 13 November 13 GDS
  58. 58. This gave us a baseline @jabley Wednesday, 13 November 13 GDS
  59. 59. This made us happy @jabley Wednesday, 13 November 13 GDS
  60. 60. Baby steps @jabley Wednesday, 13 November 13 GDS
  61. 61. Iterate @jabley Wednesday, 13 November 13 GDS
  62. 62. What is the user need for the Performance Platform? @jabley Wednesday, 13 November 13 GDS
  63. 63. Transparency @jabley Wednesday, 13 November 13 GDS
  64. 64. @jabley Wednesday, 13 November 13 GDS
  65. 65. Share @jabley Wednesday, 13 November 13 GDS
  66. 66. Compare @jabley Wednesday, 13 November 13 GDS
  67. 67. @jabley Wednesday, 13 November 13 GDS
  68. 68. @jabley Wednesday, 13 November 13 GDS
  69. 69. Provoke discussion @jabley Wednesday, 13 November 13 GDS
  70. 70. @jabley Wednesday, 13 November 13 GDS
  71. 71. @jabley Wednesday, 13 November 13 GDS
  72. 72. http://www.hankstruckpictures.com/pix/trucks/len_rogers/2007/01/daf-mail.jpg @jabley Wednesday, 13 November 13 GDS
  73. 73. Improve @jabley Wednesday, 13 November 13 GDS
  74. 74. Make decisions based on data @jabley Wednesday, 13 November 13 GDS
  75. 75. Aggregate the data @jabley Wednesday, 13 November 13 GDS
  76. 76. Enable others to play too @jabley Wednesday, 13 November 13 GDS
  77. 77. Be a toolbuilder @jabley Wednesday, 13 November 13 GDS
  78. 78. Stories are important @jabley Wednesday, 13 November 13 GDS
  79. 79. @jabley Wednesday, 13 November 13 GDS
  80. 80. James Stewart James Abley Government Digital Service @jystewart / @jabley Wednesday, 13 November 13
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×