Strata EU 2013 – Information revolution in government
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Strata EU 2013 – Information revolution in government

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http://strataconf.com/strataeu2013/public/schedule/detail/31153

http://strataconf.com/strataeu2013/public/schedule/detail/31153

Strata EU London 2013

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Strata EU 2013 – Information revolution in government Strata EU 2013 – Information revolution in government Presentation Transcript

  • James Stewart Head of Technology Government Digital Service @jystewart Wednesday, 13 November 13
  • James Abley Technical Architect Government Digital Service @jabley Wednesday, 13 November 13
  • We’re from the Government Digital Service @jystewart Wednesday, 13 November 13 GDS
  • We’re part of the Cabinet Office @jystewart Wednesday, 13 November 13 GDS
  • Which sits at the centre of the UK’s national government @jystewart Wednesday, 13 November 13 GDS
  • We exist because of a letter... @jystewart Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • It gave us a plan... @jabley Wednesday, 13 November 13 GDS
  • Create GDS Fix publishing Fix transactions Go wholesale @jystewart Wednesday, 13 November 13 GDS
  • GDS was formed in November 2011 @jystewart Wednesday, 13 November 13 GDS
  • (though really we’d been there for 5 months by then) @jystewart Wednesday, 13 November 13 GDS
  • Open @jabley Wednesday, 13 November 13 GDS
  • Working in an agile way @jystewart Wednesday, 13 November 13 GDS
  • Multidisciplinary teams @jabley Wednesday, 13 November 13 GDS
  • Focused on user needs @jystewart Wednesday, 13 November 13 GDS
  • Our aim is to make services so good, people prefer to use them over the alternatives @jabley Wednesday, 13 November 13 GDS
  • To deliver that we’ve taken on five big tasks... @jystewart Wednesday, 13 November 13 GDS
  • GOV.UK @jystewart Wednesday, 13 November 13 GDS
  • A single domain for government, the platform for everything 7m visitors a week, 600 publishers, with 5,000 more coming soon 2,500 code releases in our first year @jystewart Wednesday, 13 November 13 GDS
  • Identity @jabley Wednesday, 13 November 13 GDS
  • World-leading federated identity service Will provide proof of identity for 45 million users @jabley Wednesday, 13 November 13 GDS
  • Technology @jystewart Wednesday, 13 November 13 GDS
  • Reforming £6.7b technology spend 412,000 staff First year - £500m savings @jystewart Wednesday, 13 November 13 GDS
  • Measurement @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • Transformation @jystewart Wednesday, 13 November 13 GDS
  • 25 of the most important transactions in government @jystewart Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS GDS
  • @jystewart Wednesday, 13 November 13 GDS GDS
  • @jabley Wednesday, 13 November 13 GDS GDS
  • Where to start? @jystewart Wednesday, 13 November 13 GDS
  • @jystewart James Wednesday, 13 November 13 GDS
  • 1. Start with needs* * user needs not government needs The design process must start with identifying and thinking about real user needs. We should design around those — not around the way the ‘official process’ is at the moment. We must understand those needs thoroughly — interrogating data, not just making assumptions — and we should remember that what users ask for is not always what they need https://www.gov.uk/designprinciples#first @jystewart Wednesday, 13 November 13 GDS
  • @jystewart Wednesday, 13 November 13 GDS
  • Meet the “Need-o-tron 5000” @jystewart James Wednesday, 13 November 13 GDS
  • Not just about getting data @jystewart James Wednesday, 13 November 13 GDS
  •   @jystewart Wednesday, 13 November 13     GDS
  • How do we think about it?   @jystewart Wednesday, 13 November 13     GDS
  • Tools embed processes @jystewart James Wednesday, 13 November 13 GDS
  • Need-o-tron: a tool for a process @jystewart James Wednesday, 13 November 13 GDS
  • @jystewart Wednesday, 13 November 13 GDS
  • @jystewart Wednesday, 13 November 13 GDS
  • @jystewart Wednesday, 13 November 13 GDS
  • @jystewart James Wednesday, 13 November 13 GDS
  • This data is infrastructure @jystewart James Wednesday, 13 November 13 GDS
  • Create GDS Fix publishing Fix transactions Go wholesale @jystewart Wednesday, 13 November 13 GDS
  • What transactions does the government have? @jabley Wednesday, 13 November 13 GDS
  • Wednesday, 13 November 13
  • Cost @jabley Wednesday, 13 November 13 GDS
  • 20 times lower than phone @jabley Wednesday, 13 November 13 GDS
  • 30 times lower than postal @jabley Wednesday, 13 November 13 GDS
  • 50 times lower than face-to-face @jabley Wednesday, 13 November 13 GDS
  • Cost is not the only motivation @jabley Wednesday, 13 November 13 GDS
  • How well are these transactions doing? @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • This gave us a baseline @jabley Wednesday, 13 November 13 GDS
  • This made us happy @jabley Wednesday, 13 November 13 GDS
  • Baby steps @jabley Wednesday, 13 November 13 GDS
  • Iterate @jabley Wednesday, 13 November 13 GDS
  • What is the user need for the Performance Platform? @jabley Wednesday, 13 November 13 GDS
  • Transparency @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • Share @jabley Wednesday, 13 November 13 GDS
  • Compare @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • Provoke discussion @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • http://www.hankstruckpictures.com/pix/trucks/len_rogers/2007/01/daf-mail.jpg @jabley Wednesday, 13 November 13 GDS
  • Improve @jabley Wednesday, 13 November 13 GDS
  • Make decisions based on data @jabley Wednesday, 13 November 13 GDS
  • Aggregate the data @jabley Wednesday, 13 November 13 GDS
  • Enable others to play too @jabley Wednesday, 13 November 13 GDS
  • Be a toolbuilder @jabley Wednesday, 13 November 13 GDS
  • Stories are important @jabley Wednesday, 13 November 13 GDS
  • @jabley Wednesday, 13 November 13 GDS
  • James Stewart James Abley Government Digital Service @jystewart / @jabley Wednesday, 13 November 13