Lunsford, James Jr Resume

James A. Lunsford Jr. 8131 Willow Bank Way ~ Douglasville, Georgia 30134 404-421-5299 James_lunsford2@yahoo.com OBJECTIVE To find a Sr. System Administer or IT Management position that will allow me to help a progressive organization meet and exceed growing IT challenges. • OVERVIEW OF QUALIFICATIONS Quality-focused System and Network Administration • Implementation of Virtual and Network Technologies • Excellent troubleshooting and technical support abilities • Experienced in Workstation Rollouts and Operating System Imaging • Excels in developing and motivating highly focused teams • Productivity Improvement • Operational Leadership • CERTIFICATIONS Microsoft Certified System Engineer • A+ Certified Technician TECHNOLOGY Operating Systems: Windows 7/ 2008/2003 Windows XP, Windows 2000-9x, OSX/Tiger Networking: WIMAX, VOIP, LAN, VPN, WAN, LDAP, TCP/IP, WINS, DHCP, DNS, FTP, SMTP/POP3 and Wireless Technologies Tracking Software: Track-It, Clarify, and Remedy Email Suites: Exchange 14/2007/2003, Novell GroupWise and Lotus Domino Multi Media: Adobe Premiere 6.0, Go Live, Photoshop 9.0, Image Ready 7.0, Acrobat 6.0,Adobe Illustrator 10, Adobe Studio MX Macromedia, Flash MX , Macromedia Fireworks MX , Dream Weaver MX, FreeHand 10, Director 8.5, Macromedia Studio, Pinnacle Video Studio 6, Final Cut Pro, Quark Express v4Apple Studio Pro Programming: Visual Basic, Java Script, Perl, ASP, Cold fusion MX Patch management/Security tools: Patch link, Zone Alarm 4x, HFNetChk Pro, Ecora, Retina Scan, Real Secure Desktop Utility Support Systems, Douglasville, Georgia May 2008 ~ Present Sr. Financial/Statically Database Applications: WRDS,CCH, Quick Books 2009, Quicken System Administrator 2009, SAS 9, SPSS, PeopleSoft, PeoplesoftHr, Oracle 8x, Thomson Financials DataStream • Worked closely End Notes, Liseral, CRSP, in evaluating Mathematica 4x, MATLAB Advance, Eventus, with software development team Bloomberg, and implementing customized GIS enterprise mapping software for utility industry. 6.1,Maple 8, Access 2007, SQL Server 2008/2000, Suudan 9x, DBMSCopy and EPI Info • Developed and implemented disaster recovery for network infrastructure to ensure ongoing business continuity resulting in 99.9 uptime. Additional Software: ESRI/GIS, AutoCAD 2009, Ghost Enterprise 8x, WebEx, Office • Assist with web page development maintenance of intranet, company homepage and 2003/XP, Star Office, Blackberry Suite, Ms Project 03, FileMaker Pro 5, VERITAS Backup Exec, development of SharePoint extranet portals. Citrix Metaframe, Novell , Netpedia Netopus, and VMware • Implemented SharePoint Server 2007 which increased customer communication and saved company $10,000 in consulting cost. • Diagnose and resolve system/network related problems often of a complex nature associated with network appliances, server hardware/software and highly available tiered applications. • Evaluate patches, deploy enterprise scale solutions for testing in virtual VMware enterprise which help to consolidate physical server infrastructure (Provided a 30% utility savings and significant reduction in on-going hardware warranty cost)

Ambassadors International, Atlanta, GA May 2005 ~ May 2008 System Administrator •Responsible for managing, developing and maintaining the Company’s network infrastructure and security, hosting and routing management as well as the Company's live website infrastructure. •Fulfilled administrative responsibilities including evaluating and implementing software and OS upgrades on servers while recommending network improvement telecommunications systems supporting staff of over 150 personnel. •Analyze and resolve network hardware and software problems in a timely and accurate fashion to ensure maximum business performance functionality while reducing network downtime. •Spearheaded completion of major migrations to bring the Company’s network systems up to date; including Microsoft SharePoint 2007 and Navision 2009 • Configured and maintained the Company’s virtual private network (VPN) service.. • Monitored network usage to effectively measure and control the Company’s network bandwidth. Georgia Institute of Technology, Atlanta, GA Nov 2002 ~ May 2005 CSSIII • Assisted in the setup and installation of campus wide server Windows 2003 deployment which centralized active directory university infrastructure. • Installed and configured more than 100+ departmental workstations/laptops while providing IT support to all end users to ensure efficient system usage. • Collaborate with technology strategy groups on project management, operations of the infrastructure, and the implementation of new technology. • Test general system auditing /software packaging technologies for compatibility with existing compute environment • Evaluate interactive educational software and develop internal training program • Managed group of PHD/MBA Students on support of new network and system projected related to annually technology research funds AGL Resources, Atlanta, Georgia Mar 2002 ~ Nov 2002 Network administrator (6 month contract) • Provided 24/7/365 system support, technical analysis, diagnosis, installation, maintenance, and modification to resolution or escalation in a 3-Tiered environment ensuring 100% compliance with Service Level Agreement • Quarantined, researched, identified, document and implemented resolution to viruses when infection is present to ensure safety and security in the networked environment. • Project Management for software/PCs and laptop rollouts. • Remotely supported 6 off-site manufacturing facilities, 300 users, 50 networks and 80 LPN printers ensuring complete uptime.

GE Information Technology, Atlanta, Georgia Nov 2001 ~ Mar 2002 System Network Support Analyst (6 month contract) • Performed Microsoft Windows 2000 Assessments at several different public sector and commercial customers. Interviewed customers, analyzed systems and networks using non- intrusive tools and determined enterprise readiness to migrate to Windows 2000. All engagements were concluded with written reports and management presentations • Decommissioned Servers, low-level format, ended lease and/or maintenance, returned to vendor or disposed of in accordance with security policies. • Racked and cabled new hardware as well as relocation of existing hardware for optimal use of rack and power efficiency • Experience with automated network/systems monitoring and alerting solutions such as Snort, Cacti, and other Open-Source monitoring solutions HAW Innovative Technologies, Atlanta, Georgia Aug 2000 ~ Oct 2002 Senior Network/System Support Analyst • Utilized imaging or similar technology for server builds and rapid recovery in case of failure, minimizing downtime by 95% • Opened support tickets with software and hardware vendors, evaluated, determined root cause, collaborated with internal and external technical support to ensure 100% problem resolution • Implemented disaster recovery from off-site location bare metal restores to 90% current data synchronization • Created and maintained complete documentation of all equipment including location, hardware, software, configurations, lease and maintenance agreements and vendor contact information in 100% compliance with departmental guidelines Emory University, Atlanta, GA Jun 1998 ~ Aug 2000 Departmental Support Technician Level II • Configured, maintained, and upgraded PCs, laptops, network and local printers to 100% satisfaction to users. • Minimized data loss and downtime through the creation of disaster recovery procedures and proactive backup strategies. • Implemented Internet proxy/firewall and monitoring solution • Assist in development of a rolling three-year Information Technology EDUCATION Georgia Southern University ~ Statesboro, Georgia BA, Business Management June 1998 Strayer University ~ Douglasville, Georgia MBA, (In pursuit) 2011

Lunsford, James Jr Resume

by james_lunsford2 on Dec 30, 2009

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