About Web operations manager and engineer with 12 years of systems engineering experience. Building web operations teams and capacity planning for large-scale infrastructure projects. Data center operations, high availability, disaster recovery and general Business Continuity Planning. Outage and degradation investigation as well as PostMortem practices and policies. Capital expenditure budget management and technical project planning and delivery. Engineering culture hacker.
Author, "The Art of Capacity Planning: Scaling Web Resources" (O’Reilly Media)
Author, "Web Operations" (O’Reilly Media)