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Cust Svc Exceeding Exp Ppt

by on Sep 19, 2011

  • 1,827 views

This powerpoint presentation helps to establish basics for taking care of customers while at the same time reiterates examples numerous times for people who are crucial to our customer satisfaction. ...

This powerpoint presentation helps to establish basics for taking care of customers while at the same time reiterates examples numerous times for people who are crucial to our customer satisfaction. It addresses how devastating the loss of one customer can be through not providing the ultimate customer experience. one service failure can sink a business. Your frontline people and everyone they work with are part of the internal customer network. As a team they must all work together to provide the unforgettable customer experience and exceed the customers\’ expectations.

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  • katheu katheu Very insightful. 1 year ago
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  • cwchin Chin Chee Wai Thank you for your kind generousity in sharing this PPT it's really great for customer mind set. 1 year ago
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