INTERPERSONAL    BEHAVIOUR<br />PRESENTED BY:- <br />Abhinav  Joshi<br />AbhishekSisodia<br />
Perhaps John Gray is right… “Men are from Mars,Women are from Venus.”<br />
INTERPERSONAL+ RELATIONSHIPS<br />Interpersonal means between persons.<br />Relationship is how people act, what they say ...
Interpersonal     relations<br />between two or more people<br />
People who are good in interpersonal skills are more resourceful and never left alone in difficult times. They are able to...
ITS IMPORTANCE<br />In today's world, it is impossible to work in isolation.<br />Help individuals to achieve their goals ...
Interpersonal model<br />Interpersonal skills<br />11/13/2010<br />Behavioral Styles<br />7<br />Personality development<b...
Interpersonal Intelligence - the ability to relate effectively to others is considered one major form of human intelligenc...
Developing Effective Interpersonal Skills<br />Communication and Conversation Skills<br /><ul><li> Be a good listener
 Nonverbal messages (Acronym: SOFTEN)
 Be open to topics
 Communicate ideas precisely and concisely
 Think before speaking</li></ul>Human Relation Skills (“People Skills”)<br /><ul><li> Remember names
 Refer to people by name when interacting
 Remember information about people
 Be positive
 Be complimentary</li></li></ul><li>BODY LANGUAGE<br />Body language plays a vital role in deciding  your  interpersonal r...
Overcoming Shyness<br />Strategies:<br /><ul><li> Be aware of specific situations
 Block out negative thoughts
 Observe others
 Practice relaxing in situations
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Interpersonal behavior

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influence of interpersonal behaviour in organization

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Interpersonal behavior

  1. 1. INTERPERSONAL BEHAVIOUR<br />PRESENTED BY:- <br />Abhinav Joshi<br />AbhishekSisodia<br />
  2. 2. Perhaps John Gray is right… “Men are from Mars,Women are from Venus.”<br />
  3. 3. INTERPERSONAL+ RELATIONSHIPS<br />Interpersonal means between persons.<br />Relationship is how people act, what they say and do.<br />In conversation a people behaves according to how other behaves.<br />All people have same basic needs.<br />
  4. 4. Interpersonal relations<br />between two or more people<br />
  5. 5. People who are good in interpersonal skills are more resourceful and never left alone in difficult times. They are able to get support and help from other people and are more cheerful as compared to those who lack interpersonal behavior.<br />
  6. 6. ITS IMPORTANCE<br />In today's world, it is impossible to work in isolation.<br />Help individuals to achieve their goals because of increased contacts with the resourceful individuals. <br />It helps employees to move up to the organizational ladder much easily and quickly as compared to the people who lack in the interpersonal skills.<br />People who are good in interpersonal skills are more resourceful and never left alone in difficult times.<br />
  7. 7. Interpersonal model<br />Interpersonal skills<br />11/13/2010<br />Behavioral Styles<br />7<br />Personality development<br />Leadership skills<br />
  8. 8. Interpersonal Intelligence - the ability to relate effectively to others is considered one major form of human intelligence. <br />Emotional Intelligence - includes interpersonal awareness and empathy and has been found to be more important for personal and professional success than intellectual ability<br />
  9. 9. Developing Effective Interpersonal Skills<br />Communication and Conversation Skills<br /><ul><li> Be a good listener
  10. 10. Nonverbal messages (Acronym: SOFTEN)
  11. 11. Be open to topics
  12. 12. Communicate ideas precisely and concisely
  13. 13. Think before speaking</li></ul>Human Relation Skills (“People Skills”)<br /><ul><li> Remember names
  14. 14. Refer to people by name when interacting
  15. 15. Remember information about people
  16. 16. Be positive
  17. 17. Be complimentary</li></li></ul><li>BODY LANGUAGE<br />Body language plays a vital role in deciding your interpersonal relationship e.g...<br />If in an discussion we cross or hands on our chest it shows we are not open to others idea and this gives a bad impression thus spoils your relation <br />
  18. 18. Overcoming Shyness<br />Strategies:<br /><ul><li> Be aware of specific situations
  19. 19. Block out negative thoughts
  20. 20. Observe others
  21. 21. Practice relaxing in situations
  22. 22. Practice skills of effective interpersonal communication
  23. 23. Enroll in small classes
  24. 24. Gain a wide knowledge base</li></li></ul><li>Interpersonal Conflicts<br />Minimizing and Resolving Conflicts:<br /><ul><li> The right time and place
  25. 25. Decompress emotionally
  26. 26. Allow adequate response time
  27. 27. Do not dismiss or discount others
  28. 28. Time out or cease fire
  29. 29. Make points assertively
  30. 30. Focus on specific behavior (use “I” messages)</li></li></ul><li>InterpersonalCommunication<br />Communication<br />the transmission of information and meaning from one party to another through the use of shared symbols<br />sender - initiates the process by conveying information<br />has a meaning s/he wishes to communicate<br />encodes the meaning into symbols<br />transmits the message through some channel<br />receiver - person for whom the message is intended<br />decodes the messages<br />attempts to interpret the sender’s meaning<br />may provide feedback by encoding a message in response <br />noise- interference in the system that blocks understanding<br />
  31. 31. Types of interpersonal Communication<br />Non-Verbal Comm.<br />Verbal & Written Comm.<br /> Communication depends heavily on the<br />Actions<br />Postures <br />Movements <br />Expression of our bodies.<br />
  32. 32.
  33. 33. The Johari Window is a communication model that can be used to improve understanding between individuals.Developed by Joseph Luft and Harry Ingham (the word “Johari” comes from Joseph Luft and Harry Ingham). <br />
  34. 34. Two key ideas behind the tool:1.Individuals can build trust between themselves by disclosing information about themselves.2.They can learn about themselves and come to terms with personal issues with the help of feedback from others.<br />
  35. 35. TEN WAYS TO IMPROVE YOUR INTERPERSONAL SKILLS 1.Smile2.Be Appreciative3.Pay attention to others4.Practice active listening5.Bring people together<br />
  36. 36. 6.Resolve Conflicts7.Communicate Clearly & Precisely8.Good Sense of Humour9.Empathize With Others10.Don’t Complain or Blame Others Unecessarily<br />
  37. 37. Listening--really listening– is one of the highest forms of respecting another human being<br />
  38. 38. THANK YOU..<br />Why worry & get wrinkles, better smile & get dimples.<br />
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