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For Insurance Vertail developed Q-Insure Product!..

For Insurance Vertail developed Q-Insure Product!..

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Q insure Q insure Presentation Transcript

  • Interactive Insurance AnalyticsReadymade Insurance Reporting/Analytics Solution on QlikView Platform Team Business Solutions LLC
  • Team Computers - A ProfileINDIA US• 1300+ Employees • Employees (10 + 4)• 32 Locations • 2 Locations• Covering 500+ districts • Covering CA and NY now• Infra Supply, Infra Support • BI: QlikView (only) and Info Services • Additional Businesses:• 2000 customers across all Google Enterprise Solutions products & Application Management• Gross Income of US$ 50 Mi Services • Gross Income of US$500k in first 6 months 2 22-Apr-12 Team Business Solutions LLC
  • Team - QlikView Practice ProfileINDIA• 150+ Customers over 4 Yrs• CMMi Level 3 Certified (QlikView Implementation)• 15,000 Licenses – 2 Installations > 1000 licenses – Over 15 Installations > 100 lic• 400+ Apps Built & Deployed• 80+ Consultants Currently (adding) – 12 Certified by QlikTech – More going through certification process now – Others trained in house (on the CMMi Level 3 Process)• Presence in Delhi, Mumbai & Bangalore. Other places remote 3 22-Apr-12 Team Business Solutions LLC View slide
  • Executive Introduction• Readymade Templates• Dashboards / Analysis / Reports for Multiple Insurance Functions• Map to the existing data• Unified Insurance Data Model• Insurance Data Dictionary• Integrates various Insurance Data Sources• Cost per report is kept low – Even for new reports• Very short time to deploy - Quick Wins View slide
  • Our Insurance Customers
  • Other Financial Services Customers
  • Typical Insurance BusinessInformation Needs …• Analyze Losses & Expenses o High Combined ratio is unhealthy• Monitor turnaround time (TAT ) o Delays lead to loss of opportunity• Improve Accuracy and Timeliness of information o To focus only on profitable opportunities• Deeper and integrated Insights (single version of truth) o M&As lead to disparate silos of information• Lower the cost for Compliance and MIS Reporting o Cost per report is too high
  • Information Visibility Challenges• Reports o Too many Reports, too much time, too expensive  How can we reduce time and cost?• Accuracy?  How can we make it more accurate and more reliable?• Future Visibility? o What IF analysis, evaluating different scenarios
  • Business Intelligence and Analytics Optimization What’s the best that can happen? Predictive modeling What will happen next?Competitive advantage Forecasting / extrapolation What if these trends continue? Analytics Scenario Analysis What all can happen? Statistical analysis Why is this happening? Alerts What actions are needed? Query / drill down Where exactly is the problem? Access and reporting Ad hoc reports How many, how often, where? Standard reports What happened? Degree of Intelligence
  • Insurance Framework– Core Insurance – Policy, Claims, – Audit, Finance Derived from– Customer Life-Cycle Standard – Marketing Functional – Leads, Sales Needs– Risk Profiling – Loss Analytics, Loss Triangles – Loss Reserving, Loss Profiles– Distribution – TPD Performance – Sales Performance– Integrated Analytics – CEO & Functional Dashboards
  • Insurance Solution Overview AdvancedAnalytics – Scoring, Modeling, Data Mining, Predefined TemplatesPredictions, … ODS/ Q-ODS/DWH DWH Connector Portal Access of Historical Data
  • Architecture• 4 Tier Architecture – Extraction, Unification (UDM), Business Rules (QDM), Visual Applications• Common Data Dictionary (CDD) -> Unified Data Model (UDM) -> Q-Insure Data Model -> Predefined Templates with KPIs• Unified Data Model – Pre-processed – Cleansed – Connected Snow-flake schema• Can directly populate into a Warehouse Platform – No expensive ETL solution required
  • Predefined Templates• Readymade Insurance BI framework – Built on top of QlikView BI Engine (a product of QlikTech, a Sweden based company) – Predefined set of Key Performance Indicators (KPIs) – Add more KPIs depending upon business need• Key Dashboards – CEO Dashboard – Policy Analytics – Premium Analytics – Loss/Claims Analytics – Loss Triangles / Ratios – Compliance
  • Key Performance Indicators KPI’s Profit Underwriting Sales CEO profits Underwriter ComplianceCFO Expenses Losses Claims AdjustorCOO Operational efficiency Pricing accuracy Actuary
  • Demo of Templates
  • Data ArchitectureData Sources Unified InsurancePolicy admin, Lead Extract Unify Data model Raw Data StoresMgmt, Claims admin, etc (UIDM) Apply BZ Rules Dashboards What-if Analytics Analysis Q-Insure Applications QLIKMARTS Q-Insure Data Model (QIDM) Reports Scorecards 4 Tier Data Architecture
  • Quality In-BuiltChallenge• Report / Metric Specs change -> Change Management -> Ensuring QualitySolution• Templates have built-in Control Reports• validation of reports after changes - an easy processBenefit• Saves hours and hours of effort• Helps Business users to validate rather than overloading IT users
  • User TypesQ-Insure Modelers Q-Insure Admins- Map source systems into the Extraction - Q-Deployer administrators Deploy / remove Common Data Dictionary applications, new versions etc- Transform and create the Unified Data Model - Create / Modify / Delete users- Trustees of the Integrity of the Unified Data - Assign access rights to users vs. applications Model - No need for QlikView development skills- Existing DBAs and Functional Consultants play - Can be performed by existing IT Administrators this roleQ-Insure Developers Q-Insure Business Users- Trained on QlikView and Q-Insure Unified Data - Access the applications through Q-Deployer Model - Slice & Dice and View- Create New Dashboards/Reports/Analytics from QDM - Create new charts / graphs, bookmarks- Cannot change data in QDM, but can add - Collaborate - Share Bookmarks, Objects with other further processing users- Very quick creation of new reports / analytics / scorecards / dashboards
  • Enterprise Aspects• SSO Integration to ADS/LDAP• Q-Deployer - available as a front-end for user access• Integration with Portals - Sharepoint, Websphere• Distribution of Reports / Analytics / Dashboards - Interactive and Static• Clustering - of production servers• Development, UAT and Production environments• Version Management and Deployment Management Process Defined• Standardized Directory, Table and Application structures• Theme-based Enterprise wide Interface Standardisation• Approval based deployment process (being added in Q- Deployer)
  • Bill of MaterialsSl. No. Item Qty Remarks1. Q-Insure Core (Installer, Data 1 Base component Manager, Monitor)2. Q-Insure Life Data Model 13. Q-Insure P&C Data Model 14. Q-Insure Deployer 15. Q-Insure ODS/DWH Connector 16. Admin Enablement 1 10 days on-site7. Qlikview Server 1 Production Server8. QlikView Test Server 1 Test / UAT Server9. QlikView Local Clients 5 Development Client10. QlikView Named CALs [n] # of power users11. QlikView Document CALs [m] # of User / Document combinations for non- power users12. Requirements Assessment Fixed 10 days consultingMapping, Design, Develoment, Testing, Integration & Deployment service as needed.Estimates after Requirements Assessment
  • Case Study –California Casualty Management CompanyBusiness NeedReduce cost on Compliance & MIS reporting, and Single version of truthChallenges • Disparate data systems and no single view of Information • Need for rationalizing cost and complexity of legacy reporting systemSolution • Unified Data Model - integrating data from various sources in QVD repository • Compliance & MIS Reports using QlikView - speed and accuracy • Business & Performance Analytics - KPI based reporting/analyticsKey Benefits • Reduced cost per report • Support management to increase efficiency across organization • Increased Visibility, esp. for marketing department functions Ba ck
  • Case Study –Reliance General InsuranceBusiness NeedImprove Operational Efficiency and get deeper Business insightsChallenges • Disparate data systems and no single view of InformationSolutions • Daily Performance Reporting for Sales • Operational Reports and Analytics across all functionsKey Benefits • Improved decision making – alerts and scores • Extensive coverage of insurance analytics reports • Accelerates implementation of Business Intelligence Ba ck
  • Case Study –Royal Sundaram Alliance General InsuranceBusiness NeedIncrease underwriting profits and control loss ratioChallenges • Disparate data systems and no single view of InformationSolutions • Underwriting • Claims AnalyticsKey Benefits • Improved Time-To-Decision • Quick answers to Questions of Top Management Ba ck
  • Way Forward…• Requirements Understanding• Solution Roadmap Definition• Solution Proposal• Buying Decision
  • Jaikumar – jaikumar.k@teamcomputers.com Thank You
  • Insurance Companies in India - Life• Reliance Life Insurance (Life) – Over 5 Million Lives – 1200 Users of QV: Sales, Operations, Compliance, Underwriting – Using QV for 4 years• Birla Sun Life Insurance (Life) – Over 2 Million Lives – 25 Users of QV: Daily/Monthly Reporting, Compliance, Finance – Using QV for 2 years• SBI Life Insurance (Life) – Largest Private Insurance Player in India – 65000 agents – 100 Users of QV: Planning, Scenario Analytics – Using QV for 3 months Team Business Solutions LLC
  • Insurance Companies in India – P&C• Reliance General Insurance (P&C) – 173 Cities in 22 States. 94 Customized Products – 300 Users of QV: Sales, Underwriting, Operations, Compliance – 4 years• Royal Sundaram Alliance Insurance (P&C) – 150 Cities. Multi Channel – 200 Users of QV: Sales, Underwriting, Operations, Channel, Compliance – 3 years• IFFCO TOKIO General Insurance (P&C) – 150 offices. 1000 employees. 56 Strategic Business Units. – Innovative Niche and Rural Products. – 100 Users of QV: Sales, Underwriting, Operations, Field Force – 3 months Team Business Solutions LLC