Inspiring and motivating teams

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A presentation that I gave at conference on the science of leading teams. It contains some theory and practical tips for managers in all industries.

A presentation that I gave at conference on the science of leading teams. It contains some theory and practical tips for managers in all industries.

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  • Hello! My name is Phil Wylie I currently working at SickKids Foundation, which is the not for profit fundraising branch of the hospital for Sick Children, as the senior manager of talent development. and I’m here today to speak to you about ‘inspiring and motivating teams’. How is everyone doing today? How are you feeling?
  • I’ve got to tell you that I was a little nervous when I got the final agenda with times last week. It’s currently 1:45pm, and that’s what was making me nervous. For those of you that don’t know, 1:45 pm is the start of something we call the dreaded
  • Nap zone. Have you ever noticed that meetings that happen shortly after lunch seem incredibly boring? Have you ever caught yourself drifting away during the middle of a 2 oclock meeting? What about actually sleeping- has anyone done that? I doubt that many would want to admit that, but let me tell you that it happens a lot more often then you a re probably aware. And, as it turns out, there is actually some truth behind the myth of the 2pm ‘tired’ feeling.
  • I stole this graph from the website for the book Brain Rules. Brain Rules is a fantastic book written by a neuroscientist, who took all the leading neuroscience research, examined the latest research and findings for ordinary people and came up with 12 rules about the brain that affect your day to day . If you haven’t read it, I would recommend to pick it up, it’s great, but if you don’t want to pay for the book visit the site brainrules.net. Anyhow – rule #7 is that all people actually are at the most tired between the times of about 1:45-3:30 pm. It turns about that our bodies look to sleep at this time – which explains why many cultures embrace the siesta, many famous brilliant people have advocated after lunch naps as a way of reinvigorating themselves and it explains why I wasn’t particularly thrilled with whomever created the agenda for this day. Nonetheless….
  • I will try today to keep you awake during the nap zone, while I speak about inspiring and motivating teams. Hopefully with a combination of pretty charts and by speaking loudly. So….on to my presentation. So, when I was asked to speak about inspiring and motivating teams, I was very excited. I quickly starting thinking about how my presentation would flow. Then I thought, geez was does that even mean?
  • So I started by looking at in dictionary…. Inspiration is defined as arousing to a particular emotion or action. Now, I don’t know about you, but quickly numerous things came to mind…
  • I thought of Obama. Yes, that’s inspiration. At least, it was a year or so ago when he was elected. Boy were people excited about everything he said. About the idea of change. He inspired more then half the nation…so then I thought, wow tough- how would I tell people how to be like Obama? I mean, the guy is brillant, an amazing speaker with a storied background. I got worried. I came back to my definition.
  • I realized that it says that arousing to a particular emotion- that could be any type of emotion, right? Great…much easier. If it’s 2 oclock and I am boring, I could probably inspire you to day dream, or sleep….right?
  • But the truth is that there are lots of emotions that can be inspired. Just as someone can unite a nation around an idea of hope and change, someone or something can inspire riots or anger.
  • Inspiration is a powerful force. Inspired people have been known to march to their death.
  • Inspiration allows you to harness the full strength of others....so that you can accomplish far more then you ever could by yourself. Indeed many of the worlds great human efforts have been acts of inspiratoin.
  • When it comes to business, and teams, the reason why you should want to inspire your team are simple. If you want better results, then you want to inspire those around you to give it their all. To work as hard as they can. So that you can get as much as possible from their efforts.
  • So...we’ve established why you would want to inspire people. But it’s not that simple. You have to figure out what it is that inspires people.
  • The word you most often hear associated with inspiration is vision. I’m not going to go in depth on how to create a vision statement, but a simply put, a vision is a statement that paints a picture of the world after the mission you are leading has been accomplished. It’s the way forward. It’s something that people can identify with, that touches on their emotions and rallies them to your cause. There are many different types of visions. Let’s take a look at a couple. Many people think that vision statements only work for companies that have the ability to change the world, but more and more we see great examples of small companies with modest visions that are still able to inspire their employees, their customers and their stakeholders. Here are a few examples. PAINT the BIG picture. Speak of a changed world a world that is different than the one now.
  • To save the world. To end poverty in Africa. These are all examples cases that are common, but when we talk about making this real for your team, it can be around
  • An idea can be something that vision is crafted around. To be the
  • An injustice can be an inspiring thing. If people feel that they have been wronged, rallying them around a vision of revenge and justice can be effective. Big examples include- all the groups that have been marginalized in the past. For your team, this could be something more close to home like let’s show marketing that the IT department is better able to
  • Competition can be good to inspire people.
  • All of the above appeal to emotions. Whether it is
  • We’ve covered the why- if you can inspire people, you will get more accomplished- better results. We’ve covered a little bit about what inspires people. So now to the fun part- how do you inspire people? That’s a bit of a trick question. You can’t really inspire or motivate others, but you can create the conditions that make it favourable that you’ll inspire them. We’ve spoken about the importance of a vision. Having a clear vision will go along way to inspire people. But let’s look
  • We’ve covered the why- if you can inspire people, you will get more accomplished- better results. We’ve covered a little bit about what inspires people. So now to the fun part- how do you inspire people? That’s a bit of a trick question. You can’t really inspire or motivate others, but you can create the conditions that make it favourable that you’ll inspire them. We’ve spoken about the importance of a vision. Having a clear vision will go along way to inspire people. But let’s look
  • We’ve covered the why- if you can inspire people, you will get more accomplished- better results. We’ve covered a little bit about what inspires people. So now to the fun part- how do you inspire people? That’s a bit of a trick question. You can’t really inspire or motivate others, but you can create the conditions that make it favourable that you’ll inspire them. We’ve spoken about the importance of a vision. Having a clear vision will go along way to inspire people. But let’s look
  • Your role is to set the stage for inspiration and motivation. Much like in a movie, you won’t always be the biggest star. Your actions aren’t always visible. You
  • Ski gates
  • Communicate Process
  • Let them pick their tasksLet them worry about the ‘how’Allow them to try different approaches to problemsBend the rules
  • Pic of bird leaving cage
  • elmo
  • champagne

Transcript

  • 1. Inspiring and Motivating Teams
    Phil Wylie
    June 17th, 2010
    Toronto, ON
  • 2. It’s
    1:45 PM
  • 3. The NAP zone
  • 4.
  • 5. Inspiring and Motivating Teams
    Phil Wylie
    June 17th, 2010
    Toronto, ON
  • 6. Inspiration (def’n):
    arousing to a particular emotion or action
  • 7. Inspiration
    Pic of obama surrounded by supporters
  • 8. Inspiration (def’n):
    arousing to a particular emotion or action
  • 9. What do you want to inspire?
  • 10. Inspiration is powerful
  • 11. Picture of berlin wall falling?
    Anything is possible
  • 12. Results!
  • 13. How to Inspire and Motivate
  • 14. What is it that inspires people?
  • 15. Vision
  • 16. Cause
  • 17. Idea
  • 18. Injustice
  • 19. Competition
  • 20. 8 Steps to Success
    Create a vision with your team
  • 21. Find your vision
  • 22. Connect them to the vision
  • 23. Team Vision Finder
    What is it that we do that makes a difference?
    What do we do that no one else does?
    What do we do better then anyone else?
    How do we have a positive impact on those around us (the company or the world)?
    How can we help our organization be the best?
    At the end of the day, why do we come to work?
    How can we make work more fun?
  • 24. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
  • 25. Behavior
  • 26. Behaviors
    What behaviors helps us achieve our vision?
    What behaviors are unproductive?
    What behaviors are unacceptable?
    What behaviors should be encouraged?
    How will we communicate when unacceptable behaviors occur?
    How will we recognize when effective behaviors occur?
  • 27. Communicate!!
  • 28. Lead by example
  • 29. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
    Get to know your people
  • 30. Get to know your people
  • 31. Motivational Profiles
    Career aspirations
    Strengths (likes)
    Areas for development (dislikes)
    Communication styles
    Feedback preferences
    Work styles (time, details, etc..)
    Recognition preferences
    Behavioural profiles (Big Five)
    Life values
  • 32. One on one meetings
    What 3 things are you working on right now?
    What’s something that you’re better at now then a month ago?
    What things do you want to get better at?
    What’s your plan for developing those skills?
    What can I do to help you?
    How can we do a better job?
  • 33.
  • 34. Be consistent
  • 35. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
    Get to know your people
    Get to know your team and have your people get to know each other
  • 36. Get to know your team
  • 37. Team Dynamics
    Seniority, mentors
    Strengths (likes)
    Areas for development (dislikes)
    Establish communication methods
    Establish team work style (time, details, etc..)
    Establish shared values
    Stage of team development
    Celebration preferences
  • 38. Get your team to know each other
  • 39. Encourage sharing
  • 40. Encouraging Team Dynamics
    Have ‘buddies’ for new staff
    Have people work together on projects
    Identify mentors/proteges
    Rotate assignments
    Identify learning roles on projects
    Present back success stories
    Celebrate together
  • 41. Team meetings
    What 1 thing have you accomplished that you are most proud of since the last meeting?
    What 1 challenge are you facing?
    What 1 new skill have you learned?
    What 1 complaint have you heard about our team or process?
    What 1 (new) thing can we start doing or doing differently to make things better?
  • 42. Your Role
  • 43. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
    Get to know your people
    Get to know your team and have your people get to know each other
    Track the team’s work
  • 44. Track your team’s work.
  • 45. What gets measured, gets done…
  • 46. Identifymajor milestones
  • 47. Things to track
    Ongoing accountabilities
    Projects
    Timelines
    Who is in charge
    Learning Opportunities
    Ideas
    How you will celebrate
  • 48.
  • 49. Don’t micro manage
  • 50. Set clear expectations
  • 51. Communicate!!
  • 52. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
    Get to know your people
    Get to know your team and have your people get to know each other
    Track the team’s work
    Empower your team
  • 53. Valuable
    Able
    Responsible
  • 54. Tell them what, (and why) let them figure out how
  • 55. Motivation=Autonomy + Mastery +Purpose
  • 56. Set StretchGoals
  • 57. Involve in decision making
  • 58. What happens on a great day?
    Progress 50%
    Instrumental Support 31%
    Interpersonal Support 21%
    Collaboration 10%
    Important work 4%
    Implications for managers
    Provide meaningful goals
    Provide resources
    Provide encouragement
    Protect staff from irrelevant demands
    Change goals autocratically
    Be indecisive
    Hold up resources
    Allow setbacks to occur
    • *HBR January 2010 What Really Motivates Workers
  • Nothing is more demotivatingthan a setback.
  • 59. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
    Get to know your people
    Get to know your team and have your people get to know each other
    Track the team’s work
    Empower your team
    Develop their skills
  • 60. Provide Support
  • 61. HelpGrowYour Staff
  • 62. Set them free!
  • 63. Ways to Develop Staff
    70-20-10
    New responsibilities
    Learning projects
    Trying something new
    Book/Blog of the month club
    Let them make mistakes
    Give them parts of your job
  • 64. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
    Get to know your people
    Get to know your team and have your people get to know each other
    Track the team’s work
    Empower your team
    Develop their skills
    Celebrate success
  • 65. Life is short
  • 66. Don’t take work too seriously
  • 67. Try to enjoy every day!
  • 68. Ways to Celebrate
    Lunch out
    Friday afternoon off
    Team building meetings/activites
    Dress down days
    Potluck
    Get out of the office
    Have fun...!
  • 69. 8 Steps to Success
    Create a vision with your team
    Define behaviors for your group
    Get to know your people
    Get to know your team and have your people get to know each other
    Track the team’s work
    Empower your team
    Develop their skills
    Celebrate success
  • 70. Thank you!!
    Philwylie@hotmail.com
    http://philwylie.blogspot.com