Have more breakthrough ideas

The greatest source of competitive advantage is creativity.

Black Belt 1.5 million euros Green Belt Project 1 million in Savings Idea System 8 million savings

2 types of new ideas

Improvements

Innovations

Most creative acts are not planned for, or even anticipated

Most great ideas come from front line staff i ndividuals , not management

Study of projects in Japan Facts: More then ½ award winning projects initiated by individuals, not anticipated by management Novelty and impact of these projects far exceeded those initiated by management Award winning projects were individual initiated Not especially novel ones were management initiated

Facts:

More then ½ award winning projects initiated by individuals, not anticipated by management

Novelty and impact of these projects far exceeded those initiated by management

Award winning projects were individual initiated

Not especially novel ones were management initiated

Creating an idea system

Go after SMALL ideas

Small ideas Would you prefer to implement 1 big idea or 10 small ideas? Easier to implement: Less resistance Easier to do Lower risk Better for learning Stay proprietary and create sustainable competitive advantage

Would you prefer to implement 1 big idea or 10 small ideas?

Easier to implement:

Less resistance

Easier to do

Lower risk

Better for learning

Stay proprietary and create sustainable competitive advantage

Share your good ideas

How to share new ideas? Who needs to know this buttons? Ideas of the week/month newsletter Ideas corner on intranet Ideas searchable database My great idea workshop Push and pull strategies (push- newsletter, ideas corner, pull database, workshops)

Who needs to know this buttons?

Ideas of the week/month newsletter

Ideas corner on intranet

Ideas searchable database

My great idea workshop

Push and pull strategies (push- newsletter, ideas corner, pull database, workshops)

Don’t reward or incent idea creation!!!

Quantity and quality of ideas Money paid for individual ideas

Not so easily quantifiable ideas Easily quantifiable ideas

Make ideas part of everyone’s job

Idea Goals For Employees measure: Quantity and quality of ideas Number of ideas, number of ideas implemented For Managers measure: How well they promote ideas How many get implemented from their teams **there is no such thing as a bad idea

For Employees measure:

Quantity and quality of ideas

Number of ideas, number of ideas implemented

For Managers measure:

How well they promote ideas

How many get implemented from their teams

**there is no such thing as a bad idea

Measure how many ideas get implemented

The idea board

Increase share of wallet Increase efficiency Innovate Growth Actions These are the goal categories of what we want to achieve

Increase share of wallet Increase efficiency Innovate Growth Actions

Increase share of wallet Increase efficiency Innovate Growth Actions PROBLEMS GO HERE Input can be complaints, inefficiencies, new ways of doing things, from your team or from suggestions from others

Problems are half of the solutions

Hold weekly 30 minute idea meetings

Decide about what to work on

Increase share of wallet Increase efficiency Innovate Growth Actions ACTIONS GO HERE Actions Owner Date

Increase share of wallet Increase efficiency Innovate Growth Actions PROBLEMS GO HERE Input can be complaints, inefficiencies, new ways of doing things, from your team or from suggestions from others ACTIONS GO HERE Actions Owner Date

Good idea process Drive down decision making and implementation to the lowest possible levels Pass constraints down as well Resource support functions for the volume and type of ideas that come in, make supporting ideas part of the job Only pass up completed work

Drive down decision making and implementation to the lowest possible levels

Pass constraints down as well

Resource support functions for the volume and type of ideas that come in, make supporting ideas part of the job

Only pass up completed work

Only report implemented actions!!

Be Process-Oriented Not Results-Oriented

Avoid Cost- Benefit Analysis

How far can CBA see?

CBA Can be good priority/ decision making tool appropriate when outcomes are well known or when prior experience with similar situations Tends to see the costs more readily then the benefits Estimates CBA sees as little as 20% of benefits Increases the cost of decision making, filters out small ideas

Can be good priority/ decision making tool

appropriate when outcomes are well known or when prior experience with similar situations

Tends to see the costs more readily then the benefits

Estimates CBA sees as little as 20% of benefits

Increases the cost of decision making, filters out small ideas

Ask for specific problems to be solved

Focus Employees on Ideas You Want Articulate and legitimize Focusing people on particular topics leads to more ideas Expose employees to new experiences to broaden their perspectives Improve their powers of observation Hone their idea generating skills Give them problem-sensitizing questions

Articulate and legitimize

Focusing people on particular topics leads to more ideas

Expose employees to new experiences to broaden their perspectives

Improve their powers of observation

Hone their idea generating skills

Give them problem-sensitizing questions

Change creates the need for further change

How to increase creativity

6 elements of creativity

Self-initiated activity

How can we promote self-initiated activity?

Unofficial activity

How can we promote unofficial activity?

Serendipity Fortunate Accidents Sagacity Creativity + =

How can we promote serendipity?

Diverse Stimuli

How can we promote diverse stimuli?

Within-company communication

How can we promote within company communication?

Strong Alignment

How can we promote strong alignment?

Questions? Thank you!