Case studyLend LeaseIn 2008 Lend Lease’s Project Management and Construction business (then known as Bovis LendLease) set an objective to halve the amount of waste it sent to landfill by 2012 and signed up to theHalving Waste to Landfill Commitment. Since then, Lend Lease has been working to reduce waste tolandfill and continually improve waste management. As part of this, the business has embarked upona major awareness-raising programme to engage employees and contractors to help meet wastetargets. Company Profile Lend Lease’s Project Management and Construction business operates in more than 30 countries worldwide and employs more than 7,500 people. In the UK, the business employs more than 1,800 people and has an annual turnover in the region of £1.3 billion. Lend Lease’s project management & construction business provides services across the commercial, retail, defence, technology, educationRegents Place Atrium. Courtesy of Lend Lease, 2011. and healthcare sectors.‘Good resource management is a vitalpart of sustainability for Lend Lease. This case study is one of a series thatWith the help and support of our examines how companies areproject teams and supply chain, we implementing the key steps of thehave diverted 88% of our waste from Halving Waste to Landfill Commitmentlandfill in 2010’ and to formalise their waste reduction and resource efficiency objectives.Nick Clarke, Senior Sustainability manager Key Accomplishments and Savings Halving Waste to Landfill• 88% diversion of waste from landfill As a leading project management and construction across 98 projects with an approximate company with a strong sustainability track record, turnover of £1bn in 2010 Lend Lease has a commitment to reducing waste.• 70% reduction in waste sent to landfill in One of the earliest signatories to the Halving Waste 2010 from the 2007 baseline to Landfill Commitment, it has rolled out an extensive• In the final 3 months of 2010 the waste reduction programme across the organisation. reduction in construction waste sent to landfill against the 2007 baseline stood at 80%• Identified significant savings in waste removal costs if future waste targets are met.
To back up its halving waste to landfill target, Lend Embedding targets within corporateLease’s Project Management & Construction business policy and processeshas committed to: Set a target for reducing waste to landfill (W2L); A corporate waste strategy ensures that Lend Lease Embed that target within corporate policies and waste targets are embedded in its project delivery. processes; Set corresponding requirements in project procurement documents and engaging with the supply chain; Measure performance at a project level relative to a corporate baseline; and Report annually on overall corporate performance.Waste reduction targets MediaCity UK. Courtesy of Lend Lease, 2011.Lend Lease’s Project Management & Construction The corporate waste strategy sets out a plan ofbusiness initially set out to meet its own company action for achieving demanding waste targetstarget of reducing construction waste to landfill by 70 outlined above. It has a strong focus on raisingper cent, they used this target as a platform to awareness of targets and setting clear responsibilitiesimplement changes in the way they approached for delivery. A series of training workshops wereresource efficiency and waste management they also rolled out across the company introducing the wasteimproved their data collection. strategy and targets, halving waste to landfill and the tools and resources available to ensure project teamsLend Lease now aims to reduce the amount of waste are aware of the requirements and embed themproduced on projects and set more meaningful within their working practices.targets to reduce the waste to landfill based ontonnes of waste generated and tonnes of waste sent A series of standard operating procedures, which setto landfill per £100k construction spend. the framework for materials and waste managementUsing the good practice methods identified in this and waste reduction, has been developed. Thesecase study, Lend Lease’s Project Management & apply to all projects, forming part of the key projectConstruction Business will seek to reduce total waste documentation.to landfill by 50 per cent from 4.1 Tonnes per £100kconstruction value to 2T / £100k, they will also seek “An underlying theme that has helped achieve resultsto reduce waste generated in their construction waste is that waste is everyone’s responsibility,” says Seniorstream by 40 per cent to 4.1T / £100k. Sustainability Manager, Nick Clarke. “We believe engaging everyone and making them aware of whatReaching these targets could mean a potential £2m is expected has made a real difference. They knowreduction in skip costs against the baseline year. what the expectations are and have the tools and help to achieve them.” Implementing on projects Following on from the training roll-out, Lend Lease also provided specific, more detailed training for key project staff. Key employees are trained on WRAP’s five principles of designing out waste and the designing out waste tools, which helps place the emphasis on waste reduction. Employees are also trained on the net waste tool and other key techniques.Year-on-year improvement in diversion of waste from landfill
Once on site, mixed waste was removed from the building before separation into key waste streams prior to removal from site. Waste was segregated into the following waste streams: timber, metal, packaging, plasterboard, plastics, green waste, sweepings, raised flooring, inert waste and general waste. This strategy also enabled non-waste items, such as unused timber or re-usable scaffolding, to be re-used either on site or by the local community. “This site specific data means that the waste recoveryBBC London. Courtesy of Lend Lease, 2011 rate has a high degree of confidence, we do not rely on recovery rates for mixed waste or generic recovery rates from a MRF,” says Kenny Stewart, aTo help ensure the support of their supply chain, sustainability champion and project manager for theLend Lease has chosen to use Building Confidence, project.the pre-qualification service that vets suppliersagainst certain sustainability criteria. The business The active waste monitoring and reporting allowedalso worked with WRAP to develop procurement direct feedback on performance to be given to subwording, which has been included into contract contractor’s, this feedback helped raise the site teamsdocumentation. awareness of the issue of site wastage and improve performance.The wording sets requirements at invitation to tender,pre-qualification and contract stages, clearly This strategy resulted in a figure of 96 per centarticulating Lend Lease’s expectations in relation to diversion from landfill. In addition, the segregationwaste reduction and diversion from landfill. process and correct packaging (for example, compaction or bulking) of any skip leaving site led toContractors are required to: reduced road journeys and reduced on-off site traffic, identify waste and materials, and likely volumes, at along with a reduction in the associated haulage the start of the project carbon footprint, saving 1.8t CO2. estimate waste allowances relating to each material element supplied propose actions to reduce this waste propose method of management for the remaining materials (reuse on site/off site, resale, recycle, landfill).Case Study: University of the West ofScotland.The project was a £52m university development,consisting of a three-storey concrete frame structure University of the West of Scotland. Courtesy of Lend Lease,with a single storey basement. 2011To help meet the corporate waste targets on thisproject, Lend Lease’s project management &construction business considered its needs on the Monitoring & measuringproject and procured a forward-thinking ‘wastedivergence’ contractor who could assist in achieving Lend Lease worked with the BRE to develop bespokehigh diversion rates via segregation on site. version of the SmartWaste tool- Minimise. This system provides a convenient way of collectingWaste was forecast early in the design process. This waste, energy, timber and water data across thewas fed through the supply chain by requiring entire national project list, giving quality data anddetailed waste forecasting from contractors as part of reducing the administrative burden.the tender requirements.
business by reducing wastage in line with our targets.The tool enhanced the capability of the sustainability Training key staff in designing out waste hasunit to capture detailed information and to helped the company to focus on waste reduction,understand better metric trends so necessary not just waste managementadjustments to operating procedures could be made Ensuring the processes cascade down fromto enhance performance. corporate commitment to project actions has delivered consistently good results. “The Halving waste to landfill commitment complements Lend Lease’s own waste goals. Having a clear target and a good idea of where we sit in relation to our peers helps engage our supply chain.”Minimise waste measurement system. Courtesy of Lend Nick Clarke, Senior Sustainability ManagerLease, 2011Reporting Lessons LearntLend Lease reports its performance against itscorporate targets on an annual basis. This data isreported into the Halving Waste to Landfill Reporting Have a clear target: knowing the end goalPortal, a secure database held and maintained by helped focus energy on the key deliverablesWRAP. Engage people through training: WRAP Netwaste tool and Designing Out Waste toolOrganisations that report can access update and training helped engage the design teamanalyse their data using the system, as well as Set clear contractual requirements forcomparing anonymously against their peers. subcontractors: setting out clear requirements for subcontractors and ensuring they were aware of what was required helped leverage performance Set clear contractual requirements for waste management subcontractors: ensuring waste management contractors were tied in to levels of service and reporting made the process easier Get good data: to ensure sound data, Lend Lease set a ‘no mixed waste’ principle, reducing skips labelled as ‘mixed waste’ to less than 10%.BenefitsThe benefits of improved waste and resourcemanagement are significant, in terms of bothresource and cost. Rolling out training in the revised procurement processes and SOPs, company-wide has created a strong corporate culture of waste reduction Normalising waste generated against construction spend allows a good assumption to be made about the cost savings across the
Further material For more information, visit the construction pages on our web site at www.wrap.org.uk/construction. You can access: a range of other exemplar and cost benefit case studies; procurement guidance and model wording; the Net Waste Tool (free online tool forThe Curve, Leicester. Courtesy of Lend Lease, 2011. assessing waste arising on construction projects); Next Steps WRAP’s Site Waste Management Plan Template; and Lend Lease’s project management & construction Guidance on designing out waste. business is in a position to share its learning and link up its work on waste across the Lend Lease EMEA Region. In particular, rolling out ‘designing out waste’ across the Group will help to continue the focus on waste reduction. Given the good results to date with reducing waste on site, the business is keen to push its efforts further back up the waste hierarchy, reducing the waste produced in the first place: a great result for the business and its clients. Acknowledgements WRAP would like to thank Lend Lease for providing time and data, and assisting in the production of this case study.
While steps have been taken to ensure its accuracy, WRAP cannot accept responsibility or be held liable to any person for any loss or damagearising out of or in connection with this information being inaccurate, incomplete or misleading. For more detail, please refer to our Terms &Conditions on our website: www.wrap.org.uk.www.wrap.org.uk/relevant link Printed on xx% recycled content paper