4. Portfolio Overview Aimco owns a high quality portfolio that is well diversified by price point. Conventional Portfolio by Property Class as % of NAV Aimco Property Rent v. Market (4Q 2006) ‘ A’ Property: Average rent greater than 125% of REIS market average ‘ B’ Property: Average rent between 90-125% of REIS market average ‘ C’ Property: Average rent less than 90% of REIS market average Source: Market Rents provided by REIS, 2006. Used with permission from Reis.com
10. The Market Value Equation-2007 CUSTOMER PRIORITIES Rational Drivers Emotional Drivers Service Security Location Respect/Pride & Care Price Friendly Community/ Value System Amenities Updates
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22. Team Member Experience- CM Training Results (at 120 days post hire vs. prior year) Measure Rating Comments 1 Sales Effectiveness Strong improvement New CM sales performance- 10.7% point increase 3.2% improvement vs. month average 2 Office Courtesy Improvement Office Courtesy scores 10.5% improvement to above 93% 3 Employee Retention Strong Improvement Employee turnover improvement +30% vs. baseline 4 FSG Tickets Strong Improvement Reductions of FOCUS tickets vs. benchmark improvement of 2.9 tickets per 100 units
23. Results of the Operating Improvements Aimco versus REIS Occupancy & Rent Source: REIS. Used with permission from Reis.com The operating improvements are further evidenced through above-market rents and occupancies.