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Rcom, reliance communication,

Rcom, reliance communication,

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  • To start with, an introduction to the ADA Group – the promoter group owns about two-thirds of the share capital of RCOM
  • RCOM, the flagship of the group, is: India’s largest private sector integrated communications company With more than 29 million customers – maybe more than 30 million as we speak – given the rapid momentum of net additions Strong presence: in India’s rapidly growing wireless market AND… Non-wireless segments with significant long term growth potential
  • Customer franchise spans Indian consumers and NRIs. Major carrier of other telecom companies’ traffic. Significant enterprise customer franchise – MNCs, large Indian enterprises and SMEs.
  • To start with, an introduction to the ADA Group – the promoter group owns about two-thirds of the share capital of RCOM
  • Transcript

    • 1. Reliance Communications Ltd. Running India’s largest network – A view from the trenches
    • 2. Founder of Reliance Communications  Reliance Communications Limited founded by the late Shri. Dhirubhai H Ambani (1932-2002) is the flagship company of the Reliance Anil Dhirubhai Ambani Group. Shri Anil D. Ambani – Chairman. 2 of 17
    • 3. Personal Business Enterprise Business Infrastructure BusinessGlobal Business Reliance Communications Integrated play covering the entire telecom value chain
    • 4. 4 of 17 Reliance Communications  World’s largest network roll-out covering almost a billion people in India  World’s largest IP enabled optic fiber cable network - 230,000 Rkms  Pioneered wireless affordability in India Submarine cable assets Of 110,000 Rkms Terrestrial fiber cable metro & intercity Handset prices down from >$ 50 to <$ 20 Driven call rates down from >10 cents to <1 cent per minute Coverage increasing from 10,000 to 23,000 towns Covering almost 100% of rail & roadway routes Coverage + Affordability = Profitable growth Launching nationwide GSM services
    • 5. 5 Who Do We Serve?  Over 45 million consumers in India  Over 1.4 million individual global consumers  Over 200 major global carriers  Over 250 Multinationals  Over 800 out of Top 1,000 Indian large enterprises  Over 10,000 Indian Small & Medium Enterprises (SMEs)  Over 300,000 wireless data customers (Datacard) Unparalleled customer franchise in India and globally
    • 6. 6 Market Leader Across Multiple Segments # Largest carrier of wireless data Largest in enterprise data services: >50% market share Largest private PCO operator: >50% market share Largest carrier of international voice: >40% market share Largest international data provider in India/Middle East/Asia Largest retailer of wireless handsets Largest independent wireless infrastructure provider “Youngest, Fastest, Largest”
    • 7. 7 Robust Infrastructure to Support Customers • 14,000 towers  23,000 towers by March 2009 in 23 circles with capacity of 4 co-tenants • Broadband access in 42 Indian cities with 727,000+ buildings connected directly to network serving over 901,000 access lines • Deploying Broadband and WiMax network in top 10 cities in the country to cover 4 million SMEs. Telecom Infrastructure • 140 acre plot – ten acres lush green lawns and eight acre lake • 5.4 million sq. meter area; 14 buildings ; 12,000 personnel • Several food courts, banks, ATMs & guesthouses • Eco-friendly zero discharge facility ; 2252 parking slots; helipad • Own HVAC and power distribution system Dhirubhai Ambani Knowledge City
    • 8. 8 Robust Infrastructure to Support Customers • Largest and most advanced NOC in the world • 300,000 sq ft of data centre space – 4x the nearest competitor6 World class Level 3 Data Centers at Mumbai &Bangalore measuring 2.6L Sq.Ft. • Hosting 9000+ Server Racks and 1400+ TB of storage capacity • Expansion at Delhi, Chennai, Hyderabad &Kolkata resulting in an additional capacity of over 800,000 - Sq. ft. Network Operations and Data Centers • 2,000 exclusive Reliance World and Reliance Express stores 700+ Indian cities. • Largest chain of digital entertainment centers in the country • 5 lakh+ retailers sell connections or recharge of prepaid mobile and FWPs in our coverage footprint. • 2nd largest retailer of handsets - with throughput capacity for over 24 million handsets per annum Retail Presence
    • 9. 9 Robust Infrastructure to Support Customers • Comprehensive range of service applications • Popular across all user demographics and geographies • Over 200 content partners and over 10,000 content items • Credit Card on the Mobile Reliance Mobile World Suite • 8,000-employee, multi-lingual contact centre facilities at Navi Mumbai & Chennai • 5L + customers serviced per day through with 10,000 users during peak hours • Operates on 24x7 basis with online integration with other IT systems in RCOM Contact Centers
    • 10. 10 Robust Infrastructure to Support Customers • More than 1500 Million CDRs per day • More than 1.5 million eRecharge per day • More than 1,800 TB data storage • IT support in more than 6,000 towns for over 60,000 IT users • Data ware house growth : more than 160 GB a day • More than 7 lakh emails a day across group IT Operations New Products & Services • DTH services to provide DVD quality picture & better viewing experience • IPTV to provide interactive TV & Video services, movies & music on demand, interactive program guide and gaming
    • 11. Turnover of Reliance Communications  Reliance Communications retained its third position with the revenue of Rs 2,729 crore and witnessed growth rate of 44.2% in 2009.
    • 12. Total Number of Employees 37150 employees in which 25405 are Promoters (67.58 %) and 12055 are Non promoters (32.42%).
    • 13. Product and Services Of Reliance Communications: • Reliance Base Phone • Reliance Mobile • Reliance Data Card • Reliance Voucher, E-Recharge • Reliance PCO • Reliance Broad Band
    • 14. Prime Competitors of Reliance Communications and their Revenue
    • 15. Growth of telecom market
    • 16. Culture of Reliance Communications Reliance Communications is in the process of setting up best-in-class work facilities across major cities in India. At Mumbai, the Dhirubhai Ambani Knowledge City (DAKC) hosts more than 10000 professionals with a range of office complexes, food courts, avenues and boulevards, fountains and video conferencing.
    • 17. Comparison of Bharati Airtel growth with reliance communications: Bharti Airtel jumped to the numero uno position with the magical revenue Rs 4,905 crore and registered the phenomenal growth of 103.5% and 33.9% market share. Reliance Communications retained its third position with the revenue of Rs 2,729 crore and witnessed growth rate of 44.2%.
    • 18. Market Share and Competitor Growth: