Designing for special needs slide share 11.13
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Designing for special needs slide share 11.13

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Overview of the challenges in designing applications for children with autism / learning differences / sensory needs.

Overview of the challenges in designing applications for children with autism / learning differences / sensory needs.

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Designing for special needs slide share 11.13 Designing for special needs slide share 11.13 Presentation Transcript

  • June 6th, 2013 Designing for Special Needs Jacob Esparza Wednesday, November 13, 13
  • Hi, I’m Jacob Esparza CEO & Co-Founder, Making Friends Inc. @jacobespa @MakingFriendsSF Wednesday, November 13, 13
  • Who Has Special Needs? Individuals with physical or mental health conditions requiring services Autism Spectrum Disorder 1:1 Behavioral Therapy ADD/ADHD Medication & Tangibles Cerebral Palsy Occupational Therapy Speech & Language Impairments Speech Therapy & Adaptive Tools Wednesday, November 13, 13
  • Autism 1:88 children born in US are diagnosed Primary characteristic are behavioral deficits 90% have sensory issues 65% of free time is spent on digital devices 3.5 hours/day on digital entertainment 333,000 age 4-10 Wednesday, November 13, 13
  • Special Needs UX Challenges Motor Skills (coordination) Interactions Speech & Language Visual & auditory processing Sensory Visual & sound Wednesday, November 13, 13
  • Types Sensory Needs Visual-Perceptual Skills Depth perception, memory, motion Auditory Processing Language, tone/pitch, volume Tactile (touch) Human touch, clothing, food (texture) Olfactory (taste & smell) Diet, environment Vestibular Balance, movement Wednesday, November 13, 13
  • Coping Mechanisms “Stimming”: Repetitive behavior that helps individuals self-regulate Physical Tapping/Clapping Visual Auditory Staring Yelling Spinning/Rocking Focus Chirping Jumping Turning Objects Scripting Wednesday, November 13, 13
  • Imagine seeing this Wednesday, November 13, 13 ...when everyone else see that
  • Customer Persona Ethan Behaviors make friends” • Obsessed with Pixar films • Loves mobile apps Youtube, Angry Birds, etc. • 8/10 can’t interpret conversations with others • “I don’t know how to Demographics • 7 years old, 2nd grader • Mid-Functioning autism • High sensory sensitivity • 20 hours/week therapy Wednesday, November 13, 13 • 3 hrs/day playing apps: Needs & Goals • Wants friends • Anxious with new people • Needs to avoid being socially left behind
  • Product Needs Skills: Educators + Product Designers Engagement: Leverage animation, interactions, interests Education: Enhance, not translate Scope/Price: Make it an investment, but don’t price-gouge Wednesday, November 13, 13
  • Market Opportunities Assessment Wednesday, November 13, 13 Education Daily Living Communication
  • Rules of Thumb Always Assume Intelligence Wednesday, November 13, 13
  • Avoid In-App Purchases That’s nice Wednesday, November 13, 13 Just looking Must have
  • The YouTube Test If you’re navigation is more complicated than YouTube, start over Navigation Wednesday, November 13, 13 Navigation The experience
  • Avoid Rote Learning Bee is not in app Wednesday, November 13, 13 Button spacing! No visuals
  • Give Room For Creativity But keep options simple Pick a Character Wednesday, November 13, 13 Choose Clothes Customize Finished Product
  • Combine Interests + Learning Zombies, check! Wednesday, November 13, 13 Addition, check! Awesome stars, check!
  • Provide Visual Help But avoid creating dependency No visual instruction Wednesday, November 13, 13 No help option
  • Sequential Tutorials Are Awesome Wednesday, November 13, 13
  • Overcome Color Blindness Shapes & Patterns help differentiate Colors Wednesday, November 13, 13 Correct
  • What Levers Do We Have? User-Interface Copy, Layout, button size, colors, patterns, shapes User Interactions Gestures, reaction times Animation Speed, number of objects moving, frequency, etc. Sound Language, tone/pitch, volume, frequency Wednesday, November 13, 13
  • Thank You! Jacob Esparza CEO & Co-Founder, Making Friends Inc. @jacobespa @MakingFriendsSF Wednesday, November 13, 13