Remote Usability Tools
Upcoming SlideShare
Loading in...5
×

Like this? Share it with your network

Share
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
No Downloads

Views

Total Views
3,940
On Slideshare
3,836
From Embeds
104
Number of Embeds
4

Actions

Shares
Downloads
31
Comments
0
Likes
1

Embeds 104

http://zeppox.net 95
http://triux.org 5
http://www.slideshare.net 3
http://triux.wordpress.com 1

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Remote Usability Tools Ethnio and UserVue
  • 2. Remote Usability Tools: Why? > Testing in a natural environment (ethnography!) > No need to travel to a site > Quick and easy
  • 3. Remote Usability Tools: How? 1. Login to online session manager 2. Create a session 3. Invite a participant 4. Install software 5. Observe the user 6. Remove software 7. Save video
  • 4. Remote Usability Tools: Options Ethnio (Bolt|Peters) UserVue (TechSmith) > Live recruiting > Morae integration > Outputs FLV (Flash) > Outputs WMV (Win > Internet Explorer only Media) > Uses IE plugin (v. small) > More polished > Click stream data > Download app (2 MB) > Chatting Currently being re-developed :( > Auto-launch test site
  • 5. Ethnio
  • 6. UserVue
  • 7. Remote Usability Tools: Issues > International participants (Skype helps) > Network connection quality > Re-connecting dropped participants > Only works in Windows > No view of the user (at the moment)
  • 8. Remote Usability Tools: Resources Ethnio: http://www.ethnio.com Bolt|Peters: http://boltpeters.com UserVue: http://www.uservue.com TechSmith: http://www.techsmith.com Remote Usability Wiki: http://remoteusability.com
  • 9. Thanks! Jackson Fox UX Person at Lulu.com jacksonfox@gmail.com