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Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
Qpr Technology & Security
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Qpr Technology & Security

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Transcript

  • 1. QPR Technology & Security
  • 2. Technology Overview
    • Open, industry standard based technology
      • Best available proven technology
      • Leverage on existing IT infrastructure
      • Standard integration interfaces
    • Multi-tier architecture
      • Maximum scalability from standalone use to system solution
      • Multi-user environment where users can view and modify data simultaneously
      • Minimum IT-administration
    • Interactive web publishing
      • No installations needed
      • Changes are updated on each user’s desktop in real-time.
  • 3. QPR Collaboration Portal QPR DB (SQL, Oracle, …) QPR Collaboration Server QPR PG/SC Development Client QPR Collaboration Portal ERP CRM SCM Documents Corporate Network Inter-/Intra-/Extranet
  • 4. Deploying QPR Developer BSC/Process Owner Interest Group / Stakeholder
    • Create strategy maps
    • Define scorecards
    • Model processes
    • Set up business rules
    • Manage Users rights
    • View and analyze
    • Update values
    • Create Best Practises
    • Create action plans
    • Upload Documents
    • Review performance
    • Analyze strategy
    • Analyze processes
    • Create action plans
    • See strategy in action
    QPR SC/PG D-Client QPR Collaboration Portal QPR Collaboration Portal
  • 5. Simultaneous Multi-user Modeling QPR Collaboration Server Offline modeling Online modeling
  • 6. System Architecture QPR Database (MS SQL, Oracle, IBM DB2) QPR User Management (UMS) Client QPR Collaboration Portal QPR Web Application Server (WAS) QPR User Management (UMS) Server External Reporting ODBC TCP/IP TCP/IP TCP/IP TCP/IP HTTP TCP/IP ODBC Web Server (e.g. MS IIS, Apache…) CGI ODBC Client Server Data QPR ProcessGuide Application Server QPR ProcessGuide Development Client QPR ScoreCard Application Server QPR ScoreCard Development Client TCP/IP File Models TCP/IP ODBC TCP/IP
  • 7. System Requirements
  • 8. System Requirements
    • Operating system:
    • Windows 2003 / Windows 2008
    • Windows XP
    • Mac OS 10.2 or later (Web Client Only)
    • Web Server:
    • Microsoft 6.0 – 7.0
    • Apache 1.3.x
    • Lotus Domino Server 6.5
    • IBM HTTP Server 1.3.28.1 and 6.0
    • Database :
    • Microsoft SQL Server 2005 / 2008
    • MSDE 2000
    • Oracle 9i / 10g
    • IBM DB2 8.1
    • MS Access 2000 (standalone only)
    • (MDAC 2.7 or 2.8 required)
    • Web browser:
    • Microsoft Internet Explorer 6.0 / 7.0 (Windows)
    • Mozilla Firefox 1.0.7 / 2.0 / 3.0 (Windows, Linux and Mac OS)
    • Netscape 8.0 (Windows)
  • 9. Hardware requirements
    • QPR Server:
      • 3 GHz processor ( x 2 ) (e.g. Win 2003 or 2008)
      • 2 Gb RAM (4 Gb recom.)
      • 5 Gb Disk Space
    • NOTE!
    • Server components can be distributed on multiple (existing) servers.
    • Development (Windows) Client:
      • 1 GHz Pentium IV
      • 1 Gb RAM
      • 128 kbps network connection (>512 kbps recommended)
    • Web Client:
      • 1 GHz Pentium III ,
      • 512 Mb RAM
      • 128 kbps network connection (>512 kbps recommended)
  • 10. Hardware Configuration (1) "QPR Server” QPR Database (MS SQL, Oracle, IBM DB2) QPR User Management (UMS) Client QPR Collaboration Portal QPR Web Application Server (WAS) QPR User Management (UMS) Server ODBC TCP/IP TCP/IP TCP/IP TCP/IP HTTP TCP/IP Web Server (e.g. MS IIS, Apache…) CGI ODBC QPR ProcessGuide Application Server QPR ProcessGuide Development Client QPR ScoreCard Application Server QPR ScoreCard Development Client TCP/IP TCP/IP ODBC TCP/IP
  • 11. Hardware Configuration (2) Application & Web Server Database Server QPR Database (MS SQL, Oracle, IBM DB2) QPR User Management (UMS) Client QPR Collaboration Portal QPR Web Application Server (WAS) QPR User Management (UMS) Server ODBC TCP/IP TCP/IP TCP/IP TCP/IP HTTP TCP/IP Web Server (e.g. MS IIS, Apache…) CGI ODBC QPR ProcessGuide Application Server QPR ProcessGuide Development Client QPR ScoreCard Application Server QPR ScoreCard Development Client TCP/IP TCP/IP ODBC TCP/IP
  • 12. Hardware Configuration (3) Application Server Database Server Web Server QPR Database (MS SQL, Oracle, IBM DB2) QPR User Management (UMS) Client QPR Collaboration Portal QPR Web Application Server (WAS) QPR User Management (UMS) Server ODBC TCP/IP TCP/IP TCP/IP TCP/IP HTTP TCP/IP Web Server (e.g. MS IIS, Apache…) CGI ODBC QPR ProcessGuide Application Server QPR ProcessGuide Development Client QPR ScoreCard Application Server QPR ScoreCard Development Client TCP/IP TCP/IP ODBC TCP/IP
  • 13. Hardware Configuration (4) Application Server Database Server Web Server QPR Database (MS SQL, Oracle, IBM DB2) QPR User Management (UMS) Client QPR Collaboration Portal QPR Web Application Server (WAS) QPR User Management (UMS) Server ODBC TCP/IP TCP/IP TCP/IP TCP/IP HTTP TCP/IP Web Server (e.g. MS IIS, Apache…) CGI ODBC QPR ProcessGuide Application Server QPR ProcessGuide Development Client QPR ScoreCard Application Server QPR ScoreCard Development Client TCP/IP TCP/IP ODBC TCP/IP
  • 14. Distributed Server Architecture (QPR ScoreCard)
    • Share scorecards between sites
    • Consolidate data from multiple servers
    • One directional data replication
    • One scorecard can be modified on the "home server" and viewed on all servers
    TCP/IP TCP/IP TCP/IP
  • 15. QPR ScoreCard - Integration
    • User Interface Integration
      • Linked Reports (e.g. Crystal Reports, Business Objects etc.)
      • Linked documents (e.g. MS Office)
      • PIM Applications (e.g. Lotus Notes, MS Outlook)
      • Portals (e.g. Corporate Intranets)
    • Data Integration
      • Data imports from ERP-, CRM-, Financial Systems (e.g. SAP, Siebel, Peoplesoft etc.)
      • Cross application reporting (e.g. Crystal Reports, Business Objects etc.)
    • QPR API (Application Programming Interface)
    • User Management Integration
      • LDAP / Windows NT / Active directory Integration
  • 16. User Interface Integration
  • 17. Linked Reports, Documents & Applications
    • Common interface to all management reports
    • Link/embed
      • reports
      • documents
      • spreadsheets
      • presentations
    • Link third party web based applications
  • 18. Intranet/Extranet Integration
  • 19. Data Integration
  • 20. Data Integration Approaches
    • Direct Queries from QPR ScoreCard to ERP Database
    • Use ready made .txt / Excel exports
    • Create transfer files/DBs with scripts/queries
    • Use API interfaces of ERP
    • Create transfer files/DBs with third party ETL (Extract, Transfer & Loading) tools
    • Transfer data to corporate Data Warehouse and integrate Data Warehouse with QPR ScoreCard
    • Use QPR API
  • 21. Direct QPR SC Queries to ERP DB QPR DB (SQL, Oracle, …) QPR ScoreCard Application Server DB (SQL, Oracle, …) ERP, CRM… ODBC Import
  • 22. Automated and scheduled Data Queries
    • Supported interfaces:
    • All major databases
      • ODBC (SQL)
    • OLAP cubes
      • MDX queries
    • Files
      • *.txt, *.csv, *.xls,
  • 23. Integration using *.txt / Excel exports QPR DB (SQL, Oracle, …) QPR ScoreCard Application Server DB (SQL, Oracle, …) ERP, CRM… ODBC Import *.txt / Excel Files Reports
  • 24. Integration using Scripts/Queries QPR DB (SQL, Oracle, …) QPR ScoreCard Application Server DB (SQL, Oracle, …) ERP, CRM… DB (SQL, Oracle, …) ODBC Import Query/ Script *.txt / Excel Files
  • 25. Integration using API interface QPR DB (SQL, Oracle, …) QPR ScoreCard Application Server DB (SQL, Oracle, …) ERP, CRM… DB (SQL, Oracle, …) ODBC Import API Visual Basic / C++ /… Module API *.txt / Excel Files
  • 26. Integration using Third Party ETL Tools QPR DB (SQL, Oracle, …) QPR ScoreCard Application Server DB (SQL, Oracle, …) ERP, CRM… DB (SQL, Oracle, …) ODBC Import Third Party ETL Tools (e.g. MS SQL DTS) *.txt / Excel Files
  • 27. Integration using Corprate Data Warehouse QPR DB (SQL, Oracle, …) QPR ScoreCard Application Server DB (SQL, Oracle, …) ERP, CRM… Data Warehouse ODBC Import Third Party ETL Tools Query/ Script
  • 28. Cross Application Reporting QPR ScoreCard DB (SQL, Oracle, …) DB 2 (SQL, Oracle, …) DB 1 (SQL, Oracle, …) Reports (eg. Crystal Reports, Business Objects) QPR Application Server / Web Application Server
  • 29. QPR API
  • 30. Data Integration using QPR API QPR DB (SQL, Oracle, …) QPR ScoreCard Application Server DB (SQL, Oracle, …) ERP, CRM,… QPR API VB Script / C++ /… Module API *.txt / Excel Files
  • 31. Information Exports & Imports Using XML
  • 32. Automate & Integrate with QPR API
    • COM based VB Script Application Programming Interface (QPR API)
    • QPR Scripting for running scripts directly from QPR Products
    • Tool for:
      • Automatic model building
      • Integration
      • Task automation
      • XML export & import
    Sub ExecuteXMLOnFileModel() Dim iResult Dim oModel iResult = PGApplication.OpenFileModel(&quot;C:Program FilesQPR 7ProcessGuideModelsBasic Process Example2.pmf&quot;, &quot;&quot;, oModel) If (iResult <> 0) Then MsgBox &quot;Open XML file model failed: &quot; + PGApplication.GetErrorMessage(iResult) End If iResult = oModel.ExecuteXMLTask(&quot;Export All.PGT&quot;, &quot;C:TempScriptingPGExport.xml&quot;, &quot;&quot;, &quot;&quot;) If (iResult <> 0) Then MsgBox &quot;Execute XML export failed: &quot; + PGApplication.GetErrorMessage(iResult) End If iResult = oModel.CloseModel(1) If (iResult <> 0) Then MsgBox &quot;Close XML file model failed: &quot; + PGApplication.GetErrorMessage(iResult) End If Set oModel = Nothing End Sub
  • 33. Ready to Run MS Word Reports of Scorecards and Processes with Actions
  • 34. Security
  • 35. Data Security QPR Database (MS SQL, Oracle, IBM DB2) QPR User Management (UMS) Client QPR Collaboration Portal QPR Web Application Server (WAS) QPR User Management (UMS) Server ODBC TCP/IP TCP/IP TCP/IP TCP/IP HTTP TCP/IP Web Server (e.g. MS IIS, Apache…) CGI ODBC Client Server Data QPR ProcessGuide Application Server QPR ProcessGuide Development Client QPR ScoreCard Application Server QPR ScoreCard Development Client TCP/IP File Models TCP/IP ODBC TCP/IP ODBC – ODBC Security TCP/IP – 40-128 bit Encryption (MS Cypto API) HTTP – SSL
  • 36. User Management
  • 37. Integrated User Management and Single Sign-On LDAP / NT Auth. Access Control User Identification ( & Authentication ) User Authentication
    • Integrated Windows Authentication (IWA)
    • Active Directory
    • NT Domain Users
    • Lotus Notes User Directory
    (LDAP Protocol version 2 and 3.) User Directory QPR ProcessGuide/ QPR ScoreCard Application Server QPR Database (MS SQL, Oracle, IBM DB2) QPR User Management (UMS) Server ODBC TCP/IP Access levels: No, View, Modify, Administrate Element level Access Control e.g. subprocess, activity, measure or scorecard QPR Web Application Server (WAS) TCP/IP TCP/IP
  • 38. About IYCON
    • Leading Consulting & Technology Solution Company in the Middle East & India
    • Provide High Quality Business & Technology Solutions across Middle East & India
    • Based out of Dubai Internet City, Dubai, United Arab Emirates (Middle East Operations)
    • Based out of Mumbai, India (Indian Operations)
  • 39. The IYCON Mission
    • While today's markets belong to companies with a competitive advantage
    • The future belongs to companies with an Adaptive Advantage
    • We help companies discover and maintain their Adaptive Advantage
    Sustaining Your Adaptive Advantage ™
  • 40. Why IYCON?
    • One of only six global QPR Strategic VAR’s (out of a total worldwide partner network of 72 partners)
    • Has Techno-Commercial Consultants conversant with management methodology as well as QPR Tools
    • Has dedicated Certified Technical Consultants on QPR Products – first line of local support
    • Only QPR Partner worldwide to host dedicated QPR Self Serve Helpdesk (IYCON Helpdesk) for IYCON’s QPR Customers.
  • 41. Our Ongoing Value Proposition to Customers Understand customer requirements Offer a complete Solution - Technology - Training - Consulting Quality Support Timely Response Timely Resolution Regular Health Checks to Sustain the Adaptive Advantage
  • 42. Our International Delivery & Support Model
    • Deployment Onsite
    • Training onsite on train the trainer basis
    • Self Serve Helpdesk for support tickets (technical & business support issues)
    • Contracted response and resolution times
    • Remote support capabilities with 100% resolution guarantee
    • Currently supporting over 20 corporations across 9 countries (Middle East & India)
  • 43. IYCON Help Desk
    • IYCON provides all QPR Customers in the region access to the IYCON Help Desk.
  • 44. Self Serve Interface
    • Track Response and Resolution times for support calls logged
  • 45. Customers in the Middle East & India
  • 46. About QPR
    • Performance Management & Business Process Management Vendor and Service Provider
    • We help people, communities, and businesses achieve their goals
    • Founded in 1991
    • Headquartered in Helsinki, Finland
    • 15-20% growth per annum since 2001
    • 72 Resellers in 58 countries
    • 3000+ Customers Worldwide
  • 47. Private Sector Customers Worldwide
  • 48. Public Sector Customers Worldwide                                                                                            THE FINNISH DEFENCE FORCES Social Investment Fund for Local Development
  • 49. WWW.QPR.COM WWW.IYCON.COM THANK YOU

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