2012/13 saw the redesign of the University web templates into a responsive design suitable for both central University and departmental use. We chose to be as responsive as possible and (finally) took delivery of a set of templates only a couple of months later than planned. We used a studio for the design process that had some expertise in responsive design, but was that enough to give us what we needed and is it resilient enough for day-to-day use? I'll be telling you about the theory and the practice, and how delivery of complex templates affects the community of users in the University. All and any mobile devices are welcome!