Web Accessibility and Usability Implementation project
Project Sponsor:Head of Human Resources andiSolutions Executive:HR Policy ManagerHR Diversity Officer Director of CommunicationsDirector of IsolutionsUniversity Legal Team Senior Suppliers:Web Applications ManagerCoaching and Training Services ManagerDigital Media Manager Senior Users: Student RepresentativeStaff RepresentativeDDA Group Representative Project Manager: RoniseNepomuceno Project Team (to be confirmed):Test ManagerComms (Designer?)TrainingInformation AnalystInformation AnalystDeveloper
1- Content manager fills requirement form - this refers to Steps 1 to 6 of BS 8878:2010Content Manager triggers the process when logging into Web4All Sharepoint site from the 'Request a Web Product* section of the Web4All main site. There they also find an array of resources to help them to understand and engage with the process of accessible and usable web products.2. step 1 is analysed and allocated to the relevant team.3. Once allocated to the correct team, then we work through steps 7 to 124. Production
Define the purpose.Define the target audience.Analyse the needs of the target audience.Note any platform or technology preferences.Define the relationship the product will have with its target audience.Define the user goals and tasks.Consider the degree of user experience the web product will aim to provide.Consider inclusive design & user-personalised approaches to accessibility.
lead by the Information Analyst, Business Analyst or Web Developer with the customer.ISO 13407 taken from http://www.usabilitynet.org/tools/13407stds.htmHuman centred design processes for interactive systemsISO 13407 provides guidance on achieving quality in use by incorporating user centred design activities throughout the life cycle of interactive computer-based systems. It describes user centred design as a multi-disciplinary activity, which incorporates human factors and ergonomics knowledge and techniques with the objective of enhancing effectiveness and productivity, improving human working conditions, and counteracting the possible adverse effects of use on human health, safety and performance.There are four user centred design activities that need to start at the earliest stages of a project. These are to:understand and specify the context of usespecify the user and organisational requirementsproduce design solutionsevaluate designs against requirements.The process involves iterating until the objectives are satisfied.The sequence in which these are performed and the level of effort and detail that is appropriate varies depending on the design environment and the stage of the design process.
The provision of information which is easier to find and absorb and has a measurable quality through compliance with WCAG 2.0 level AA, BS 8878 and ISO 13407 Delivering inclusive websites http://coi.gov.uk/guidance.php?page=131 The minimum standard of accessibility for all public sector websites is Level Double-A of the W3C Web Content Accessibility Guidelines. All new websites must conform to these guidelines from the point of publication.
Beyond WCAG: Experiences in Implementing BS 8878 E.A. Draffan with thanks to Ronise Nepomuceno
Stakeholders• Who will be involved from the customer / user side?• - Site owners and editors; university staff and students when operating as an end user of a site• Who are the other stakeholders? – Student Union representatives; – Staff Representatives; – Head of Student Services and Student Admin; – Head of Professional Services; – Head of Faculties
Requirements GatheringContent Manager Allocation to thefills requirement Analyse correct team –form - this refers Production Requirements work throughto Steps 1 to 6 of Steps 7 to 12 BS 8878:2010
Products relationship with target audience and their needs http://flic.kr/p/4tgef9
Steps 4-6No guarantee this isa smooth pathway – prepare to revisit steps.
Strategic Decisions• Feasibility –pre-configuration or procurement –Who will develop? How? When? User Centred Design process – Agile at all times! Evaluation by customer. Development – testing
Accessibility StatementsNomensa suggest they contain:• An open commitment to providing an accessible website;• An outline of key guidelines and standards the website follows;• Any known exceptions to the intended level of web accessibility;• Contact information for reporting difficulties with the website.
Thank youDr Mike Wald, E.A. Draffan plus the AccessTechnologies Team, ECS University ofSouthampton http://access.ecs.soton.ac.ukRonise Nepomuceno, iSolutions, University ofSouthamptonhttp://www.southampton.ac.uk/web4all/about_wau/