iWare Logic Oracle Applications And Technologies Services Company

enabling eBusiness

Index
iWare Logic company profile
iWare Logic capabilities and services
Oracle EBusiness Suite
Oracle DBA and Apps DBA remote and onsite
Oracle BI, OBIEE Siebel Analytics, Discoverer
Oracle APEX custom development and support
Siebel CRM
Oracle Siebel CRM On Demand
PeopleSoft, JD Edwards EnterpriseOne
iWare Logic Value Proposition

iWare Logic
iWare Logic is an Enterprise Business Application Services company specializing in Oracle applications and technology including
Oracle eBusiness Suite
Oracle DBA and Apps DBA remote and onsite
Oracle BI, OBIEE, OBISE
PeopleSoft
JD Edwards EnterpriseOne
Siebel,
Oracle APEX
We provide expertise to our customers in the efforts to implement and support Oracle's enterprise business applications and technologies

Enterprise Business Application Services company specializing Oracle Applications and Technologies Enterprise Application Integration (EAI) Oracle middleware SRM/SCM Oracle ERP Oracle, PeopleSoft, JD Edwards EnterpriseOne CRM Siebel, Oracle CRM, PeopleSoft, CRMOD Business Intelligence (BI) Oracle BI Enterprise Edition, Discoverer, BI Publisher Human Capital Management (HCM) Oracle HR, PeopleSoft HR SUPPLIER ENTERPRISE CUSTOMER ERP – Enterprise Resource Planning, SCM – Supply Chain Management, CRM – Customer Relationship Management, SRM – Supplier Relationship Management

Certification and Partnership of iWare Logic

iWare Logic’s Spread USA France UK Spain Germany Cameroon Nigeria South Africa Zambia Ghana Tanzania Egypt Bahrain UAE Saudi Arabia Qatar India Singapore Hong Kong Philippines Australia New Zealand iWare Logic is a part of This company has delivered projects across the globe.

iWare Logic Service Offerings
We offer following services in Oracle Applications and Technologies
Consulting
Functional and Technical
Outsourcing
Implementation, Upgrade, Application Administration, Data Base Administration, Testing, Support and Staff Augmentation
Training
Delivery, User Adoption Services, Content development, Custom Solution

iWare Logic Service Offerings Oracle DB & APEX Oracle EBS Siebel/ OBI EE PeopleSoft, JD Edwards

Oracle DBA Capabilities
Backup, Restore, Clone
Creating Backup and Recovery Processes
Applying best practices Database activities.
Performance Management
Proactive monitoring and activities for better performance.
Help in identifying the Resource Hungry programs
Oracle database management
Core Database and ERP databases
Management
Installation, bug fixing, patching
Oracle database upgrade
Configuration of the software
Cross Platform Migration
Advanced Management
Standby Database
Real Application Cluster (RAC)
RMAN

Oracle DBA Services
We have highly experienced Oracle DBA and Apps DBA team and we offer a range of Onsite and Remote Oracle DBA support and services,
Installations, Configurations
Migrations
Upgrades
Onsite Support
Remote Database Support
AMC (Annual Maintenance Contracts)
Performance Tuning
Best Practices Implementations
Database Audits and Recommendations.
Integrations with different software
Recoveries

Oracle Apps DBA Support
Our DBA team provides support for global E-Business Suite customers including:
Performance tuning
Clones and cloning automation
Implementations, upgrades (releases 11.0, 11i, and R12)
Patching
Change management
Core development (XML Publisher, Workflow, Concurrent Managers)
Capacity and maintenance planning
Team of Functional and Technical Consultants available to support Oracle Apps specific issues and solutions

Remote Oracle DBA support
Using Secured VPN Connection.
Using tested and certified tools like Toad, putty
Detailed documentation of the activities and logs.
With help of ITIL best practices
Primary DBA is assigned along with a backup
Single point of contact for all technical concerns
Primary and backup DBAs provide “second set of eyes”
DBA team provides collective intelligence gathered from supporting many client issues
Clear SLA’s
Maintenance routinely performed through the use of proactive monitoring tools and best practices
Patching and cloning are done during “best time” for clients through global support teams
Technology upgrades are done as part of contract
Remote DBA can free up your staff’s time for strategic projects
Services are shared, which lowers your TCO
Savings of 30-50% can be generated through shared managed services

Oracle EBusiness Suite
Oracle E Business Suite Expertise
Financials, Supply Chain, HRMS, CRM
Oracle E Business Suite Skills
Functional, Technical, Apps DBA
Services
Implementation Consultancy, Customization, Upgrade, Support, Testing, Training

Siebel CRM
Siebel CRM Expertise
Siebel Enterprise as well as Oracle Siebel CRM On Demand
Siebel Skills
Siebel Configuration, Siebel Scripting, Siebel Work Flow, Reporting, EIM, EAI, Testing
Services
Implementation Consultancy, Configuration, Reporting, Upgrade, Support, Testing, Training

iWare Logic is a specialized partner for implementing Oracle Siebel CRM On Demand
We have a team of Certified Oracle CRM On Demand consultants and well defined process expertise to help our clients get the most out of CRM
Our Siebel On-demand team has a good exposure in the following area:
Implementing & administering Easy-to-use subscription-based CRM for sales, service, marketing, and contact-center operations.
Creating Interactive dashboards and advanced analytics for real-time insight and historical analysis
Using Prebuilt integrations and flexible Web Services to help you integrate your business processes

OBIEE
OBIEE Siebel Analytics expertise
Oracle BI Presentation Services, Oracle BI Server Administration, Data Warehousing
OBIEE Skills
Reports/Dashboards, Repositories, ETL, Oracle BI Publisher
Services
Implementation Consultancy, Configuration, Reporting, Upgrade, Support, Testing, Training

PeopleSoft
PeopleSoft Expertise
HRMS, CRM, FSCM, Campus Solutions
PeopleSoft Skills
PeopleSoft HRMS, PeopleSoft FSCM, Campus Solutions, PeopleSoft CRM
PeopleTools, PeopleCode, Application Engine, SQR …
Services
Trainings, Support, Staff Augmentation

JD Edwards EanterpriseOne
JD Edwards EnterpriseOne Expertise
Distribution, Manufacturing, Finance, HRMS, CRM
JD Edwards EnterpriseOne Skills
Functional
Distribution, Manufacturing, Finance, HRMS, CRM, Transportation Management
Services
Trainings, Support, Staff Augmentation

Training, Education, UAS
Training
Delivery
Oracle Approved Instructor lead trainings
OAEC
User Adoption Services
Training needs assessments
Educates sponsors on the new technology
Accelerate adoption across all user communities
Reduce resistance to change
Content
Custom content development
for end user training
Process documentation creation
Standard operating procedures
Custom Solution
Oracle Tutor, UPK, Siebel Sim Builder
iWare Logic has delivered trainings in New Zealand, Australia, Singapore, Hong Kong, Philippines, UAE, Saudi Arabia, India, Egypt, South Africa, Nigeria, Ghana, Tanzania and Zambia etc

Oracle EBusiness Suite Case Studies
Project 1: Oracle EBusiness Suite upgrade from 11i to R12 for a multinational company, manufacturing advanced engineering products
Project 2: Oracle EBusiness Suite production support and Apps Database Administration
Project 3: Integration of Oracle Financials and expense management system Concur
Project 4: Oracle SCM testing of complete O2C global implementation

Siebel Case Study
Project 1: Upgrade Siebel Applications from 7.5 version to 8.0 version. The Client is financial services. This project had both Offshore and Onsite components, where co-ordination and maintenance is taken care by Onsite. All development in enhancements and support is given from offshore. Offshore part was handled by Vyomlabs team along with Client team. The Team took care of the upgrade, testing & Support.
Project 2: Migrating reports to OBIEE Platform. The Client is a global Telecom company. A very high level of analysis and reporting tools are required for voluminous data the client has decided to move to an efficient reporting tool which is Oracle Business Intelligence. We understood the current reporting tool being used (Here Brio Intelligence). Migrated the current reports to OBIEE platform. Task completed by the OBIEE offshore team.

iWare Logic Value Proposition
iWare Logic offers significant expertise in areas where offshore team can equip the Oracle Applications and Technologies onsite team
It can augment with the skills needed to effectively manage, configure, integrate, administer, and support the Oracle Applications and Technologies implementation project
On demand certified Oracle Applications and Technologies consultants available
Pool of inhouse Oracle Applications and Technologies certified professionals
Offshore setup and expertise needed for effective delivery
Focused organization in Oracle Applications and Technologies
Right size company to be agile for effective delivery capabilities
Customized consulting services based on the needs of different phases in Oracle Applications and Technologies Implementation
Optimal costs
Scalable
Established model, processes, environment

Thank You
iWare Logic Technologies Pvt. Ltd.
Aditi Samruddhi,
Baner, Pune ,
India - 411045
Email: [email_address]
Website: www.iwarelogic.com

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iWare Logic Oracle Applications And Technologies Services Company

by iWare Logic Technologies Pvt. Ltd. on Feb 17, 2010

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