iWare Logic Oracle Applications And Technologies Services Company


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iWare Logic is an Enterprise Business Application Services company specializing in Oracle applications and technology including
Oracle eBusiness Suite
Oracle DBA and Apps DBA remote and onsite
Oracle Siebel CRM On Demand
Oracle APEX
We provide expertise to our customers in the efforts to implement and support Oracle's enterprise business applications and technologies

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  • Training and UAS No IBM, Accenture, EDS, Infosys, Wipro, TCS Helps in consulting and outsourcing
  • iWare Logic Oracle Applications And Technologies Services Company

    1. 1. enabling eBusiness
    2. 2. Index <ul><li>iWare Logic company profile </li></ul><ul><li>iWare Logic capabilities and services </li></ul><ul><ul><li>Oracle EBusiness Suite </li></ul></ul><ul><ul><li>Oracle DBA and Apps DBA remote and onsite </li></ul></ul><ul><ul><li>Oracle BI, OBIEE Siebel Analytics, Discoverer </li></ul></ul><ul><ul><li>Oracle APEX custom development and support </li></ul></ul><ul><ul><li>Siebel CRM </li></ul></ul><ul><ul><li>Oracle Siebel CRM On Demand </li></ul></ul><ul><ul><li>PeopleSoft, JD Edwards EnterpriseOne </li></ul></ul><ul><li>iWare Logic Value Proposition </li></ul>
    3. 3. iWare Logic <ul><li>iWare Logic is an Enterprise Business Application Services company specializing in Oracle applications and technology including </li></ul><ul><ul><li>Oracle eBusiness Suite </li></ul></ul><ul><ul><li>Oracle DBA and Apps DBA remote and onsite </li></ul></ul><ul><ul><li>Oracle BI, OBIEE, OBISE </li></ul></ul><ul><ul><li>PeopleSoft </li></ul></ul><ul><ul><li>JD Edwards EnterpriseOne </li></ul></ul><ul><ul><li>Siebel, </li></ul></ul><ul><ul><li>Oracle Siebel CRM On Demand </li></ul></ul><ul><ul><li>Oracle APEX </li></ul></ul><ul><li>We provide expertise to our customers in the efforts to implement and support Oracle's enterprise business applications and technologies </li></ul>
    4. 4. Enterprise Business Application Services company specializing Oracle Applications and Technologies Enterprise Application Integration (EAI) Oracle middleware SRM/SCM Oracle ERP Oracle, PeopleSoft, JD Edwards EnterpriseOne CRM Siebel, Oracle CRM, PeopleSoft, CRMOD Business Intelligence (BI) Oracle BI Enterprise Edition, Discoverer, BI Publisher Human Capital Management (HCM) Oracle HR, PeopleSoft HR SUPPLIER ENTERPRISE CUSTOMER ERP – Enterprise Resource Planning, SCM – Supply Chain Management, CRM – Customer Relationship Management, SRM – Supplier Relationship Management
    5. 5. Certification and Partnership of iWare Logic
    6. 6. iWare Logic’s Spread USA France UK Spain Germany Cameroon Nigeria South Africa Zambia Ghana Tanzania Egypt Bahrain UAE Saudi Arabia Qatar India Singapore Hong Kong Philippines Australia New Zealand iWare Logic is a part of This company has delivered projects across the globe.
    7. 7. iWare Logic Service Offerings <ul><li>We offer following services in Oracle Applications and Technologies </li></ul><ul><ul><li>Consulting </li></ul></ul><ul><ul><ul><li>Functional and Technical </li></ul></ul></ul><ul><ul><li>Outsourcing </li></ul></ul><ul><ul><ul><li>Implementation, Upgrade, Application Administration, Data Base Administration, Testing, Support and Staff Augmentation </li></ul></ul></ul><ul><ul><li>Training </li></ul></ul><ul><ul><ul><li>Delivery, User Adoption Services, Content development, Custom Solution </li></ul></ul></ul>
    8. 8. iWare Logic Service Offerings Oracle DB & APEX Oracle EBS Siebel/ OBI EE PeopleSoft, JD Edwards
    9. 9. Oracle DBA Capabilities <ul><li>Backup, Restore, Clone </li></ul><ul><ul><li>Creating Backup and Recovery Processes </li></ul></ul><ul><ul><li>Applying best practices Database activities. </li></ul></ul><ul><li>Performance Management </li></ul><ul><ul><li>Proactive monitoring and activities for better performance. </li></ul></ul><ul><ul><li>Help in identifying the Resource Hungry programs </li></ul></ul><ul><li>Oracle database management </li></ul><ul><ul><li>Core Database and ERP databases </li></ul></ul><ul><li>Management </li></ul><ul><ul><li>Installation, bug fixing, patching </li></ul></ul><ul><ul><li>Oracle database upgrade </li></ul></ul><ul><ul><li>Configuration of the software </li></ul></ul><ul><ul><li>Cross Platform Migration </li></ul></ul><ul><li>Advanced Management </li></ul><ul><ul><li>Standby Database </li></ul></ul><ul><ul><li>Real Application Cluster (RAC) </li></ul></ul><ul><ul><li>RMAN </li></ul></ul>
    10. 10. Oracle DBA Services <ul><li>We have highly experienced Oracle DBA and Apps DBA team and we offer a range of Onsite and Remote Oracle DBA support and services, </li></ul><ul><ul><li>Installations, Configurations </li></ul></ul><ul><ul><li>Migrations </li></ul></ul><ul><ul><li>Upgrades </li></ul></ul><ul><ul><li>Onsite Support </li></ul></ul><ul><ul><li>Remote Database Support </li></ul></ul><ul><ul><li>AMC (Annual Maintenance Contracts) </li></ul></ul><ul><ul><li>Performance Tuning </li></ul></ul><ul><ul><li>Best Practices Implementations </li></ul></ul><ul><ul><li>Database Audits and Recommendations. </li></ul></ul><ul><ul><li>Integrations with different software </li></ul></ul><ul><ul><li>Recoveries </li></ul></ul>
    11. 11.   Oracle Apps DBA Support <ul><li>Our DBA team provides support for global E-Business Suite customers including: </li></ul><ul><ul><li>Performance tuning </li></ul></ul><ul><ul><li>Clones and cloning automation </li></ul></ul><ul><ul><li>Implementations, upgrades (releases 11.0, 11i, and R12) </li></ul></ul><ul><ul><li>Patching </li></ul></ul><ul><ul><li>Change management </li></ul></ul><ul><ul><li>Core development (XML Publisher, Workflow, Concurrent Managers) </li></ul></ul><ul><ul><li>Capacity and maintenance planning </li></ul></ul><ul><ul><li>Team of Functional and Technical Consultants available to support Oracle Apps specific issues and solutions </li></ul></ul>
    12. 12. Remote Oracle DBA support <ul><li>Using Secured VPN Connection. </li></ul><ul><li>Using tested and certified tools like Toad, putty </li></ul><ul><li>Detailed documentation of the activities and logs. </li></ul><ul><li>With help of ITIL best practices </li></ul><ul><li>Primary DBA is assigned along with a backup </li></ul><ul><li>Single point of contact for all technical concerns </li></ul><ul><li>Primary and backup DBAs provide “second set of eyes” </li></ul><ul><li>DBA team provides collective intelligence gathered from supporting many client issues </li></ul><ul><li>Clear SLA’s </li></ul><ul><li>Maintenance routinely performed through the use of proactive monitoring tools and best practices </li></ul><ul><li>Patching and cloning are done during “best time” for clients through global support teams </li></ul><ul><li>Technology upgrades are done as part of contract </li></ul><ul><li>Remote DBA can free up your staff’s time for strategic projects </li></ul><ul><li>Services are shared, which lowers your TCO </li></ul><ul><li>Savings of 30-50% can be generated through shared managed services </li></ul>
    13. 13. Oracle EBusiness Suite <ul><li>Oracle E Business Suite Expertise </li></ul><ul><ul><li>Financials, Supply Chain, HRMS, CRM </li></ul></ul><ul><li>Oracle E Business Suite Skills </li></ul><ul><ul><li>Functional, Technical, Apps DBA </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Implementation Consultancy, Customization, Upgrade, Support, Testing, Training </li></ul></ul>
    14. 14. Siebel CRM <ul><li>Siebel CRM Expertise </li></ul><ul><ul><li>Siebel Enterprise as well as Oracle Siebel CRM On Demand </li></ul></ul><ul><li>Siebel Skills </li></ul><ul><ul><li>Siebel Configuration, Siebel Scripting, Siebel Work Flow, Reporting, EIM, EAI, Testing </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Implementation Consultancy, Configuration, Reporting, Upgrade, Support, Testing, Training </li></ul></ul>
    15. 15. Oracle Siebel CRM On Demand <ul><li>iWare Logic is a specialized partner for implementing Oracle Siebel CRM On Demand </li></ul><ul><li>We have a team of Certified Oracle CRM On Demand consultants and well defined process expertise to help our clients get the most out of CRM </li></ul><ul><li>Our Siebel On-demand team has a good exposure in the following area: </li></ul><ul><ul><li>Implementing & administering Easy-to-use subscription-based CRM for sales, service, marketing, and contact-center operations. </li></ul></ul><ul><ul><li>Creating Interactive dashboards and advanced analytics for real-time insight and historical analysis </li></ul></ul><ul><ul><li>Using Prebuilt integrations and flexible Web Services to help you integrate your business processes </li></ul></ul>
    16. 16. OBIEE <ul><li>OBIEE Siebel Analytics expertise </li></ul><ul><ul><li>Oracle BI Presentation Services, Oracle BI Server Administration, Data Warehousing </li></ul></ul><ul><li>OBIEE Skills </li></ul><ul><ul><li>Reports/Dashboards, Repositories, ETL, Oracle BI Publisher </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Implementation Consultancy, Configuration, Reporting, Upgrade, Support, Testing, Training </li></ul></ul>
    17. 17. PeopleSoft <ul><li>PeopleSoft Expertise </li></ul><ul><ul><li>HRMS, CRM, FSCM, Campus Solutions </li></ul></ul><ul><li>PeopleSoft Skills </li></ul><ul><ul><li>PeopleSoft HRMS, PeopleSoft FSCM, Campus Solutions, PeopleSoft CRM </li></ul></ul><ul><ul><li>PeopleTools, PeopleCode, Application Engine, SQR … </li></ul></ul><ul><li>Services </li></ul><ul><ul><li>Trainings, Support, Staff Augmentation </li></ul></ul>
    18. 18. JD Edwards EanterpriseOne <ul><li>JD Edwards EnterpriseOne Expertise </li></ul><ul><ul><li>Distribution, Manufacturing, Finance, HRMS, CRM </li></ul></ul><ul><li>JD Edwards EnterpriseOne Skills </li></ul><ul><ul><li>Functional </li></ul></ul><ul><ul><ul><li>Distribution, Manufacturing, Finance, HRMS, CRM, Transportation Management </li></ul></ul></ul><ul><li>Services </li></ul><ul><ul><li>Trainings, Support, Staff Augmentation </li></ul></ul>
    19. 19. Training, Education, UAS <ul><li>Training </li></ul><ul><ul><li>Delivery </li></ul></ul><ul><ul><ul><li>Oracle Approved Instructor lead trainings </li></ul></ul></ul><ul><ul><ul><li>OAEC </li></ul></ul></ul><ul><ul><li>User Adoption Services </li></ul></ul><ul><ul><ul><li>Training needs assessments </li></ul></ul></ul><ul><ul><ul><li>Educates sponsors on the new technology </li></ul></ul></ul><ul><ul><ul><li>Accelerate adoption across all user communities </li></ul></ul></ul><ul><ul><ul><li>Reduce resistance to change </li></ul></ul></ul><ul><ul><li>Content </li></ul></ul><ul><ul><ul><li>Custom content development </li></ul></ul></ul><ul><ul><ul><ul><li>for end user training </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Process documentation creation </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Standard operating procedures </li></ul></ul></ul></ul><ul><ul><li>Custom Solution </li></ul></ul><ul><ul><ul><li>Oracle Tutor, UPK, Siebel Sim Builder </li></ul></ul></ul><ul><li>iWare Logic has delivered trainings in New Zealand, Australia, Singapore, Hong Kong, Philippines, UAE, Saudi Arabia, India, Egypt, South Africa, Nigeria, Ghana, Tanzania and Zambia etc </li></ul>
    20. 20. Oracle EBusiness Suite Case Studies <ul><li>Project 1: Oracle EBusiness Suite upgrade from 11i to R12 for a multinational company, manufacturing advanced engineering products </li></ul><ul><li>Project 2: Oracle EBusiness Suite production support and Apps Database Administration </li></ul><ul><li>Project 3: Integration of Oracle Financials and expense management system Concur </li></ul><ul><li>Project 4: Oracle SCM testing of complete O2C global implementation </li></ul>
    21. 21. Siebel Case Study <ul><li>Project 1: Upgrade Siebel Applications from 7.5 version to 8.0 version. The Client is financial services. This project had both Offshore and Onsite components, where co-ordination and maintenance is taken care by Onsite.  All development in enhancements and support is given from offshore. Offshore part was handled by Vyomlabs team along with Client team. The Team took care of the upgrade, testing & Support. </li></ul><ul><li>Project 2: Migrating reports to OBIEE Platform. The Client is a global Telecom company. A very high level of analysis and reporting tools are required for voluminous data the client has decided to move to an efficient reporting tool which is Oracle Business Intelligence. We understood the current reporting tool being used (Here Brio Intelligence). Migrated the current reports to OBIEE platform. Task completed by the OBIEE offshore team. </li></ul>
    22. 22. iWare Logic Value Proposition <ul><li>iWare Logic offers significant expertise in areas where offshore team can equip the Oracle Applications and Technologies onsite team </li></ul><ul><li>It can augment with the skills needed to effectively manage, configure, integrate, administer, and support the Oracle Applications and Technologies implementation project </li></ul><ul><li>On demand certified Oracle Applications and Technologies consultants available </li></ul><ul><ul><li>Pool of inhouse Oracle Applications and Technologies certified professionals </li></ul></ul><ul><li>Offshore setup and expertise needed for effective delivery </li></ul><ul><li>Focused organization in Oracle Applications and Technologies </li></ul><ul><li>Right size company to be agile for effective delivery capabilities </li></ul><ul><li>Customized consulting services based on the needs of different phases in Oracle Applications and Technologies Implementation </li></ul><ul><li>Optimal costs </li></ul><ul><li>Scalable </li></ul><ul><ul><li>Established model, processes, environment </li></ul></ul>
    23. 23. Thank You <ul><li>iWare Logic Technologies Pvt. Ltd. </li></ul><ul><li>Aditi Samruddhi, </li></ul><ul><li>Baner, Pune , </li></ul><ul><li>India - 411045 </li></ul><ul><li>Email: [email_address] </li></ul><ul><li>Website: www.iwarelogic.com </li></ul>