Culture and Diversity in Business The Role of Staffing Part II
Student will be able to <ul><li>Explain how cultural differences affect doing business internationally  </li></ul><ul><li>...
Key Terms <ul><li>Culture </li></ul><ul><li>Business etiquette </li></ul><ul><li>Corporate culture </li></ul><ul><li>Hiera...
The Importance of Culture in Business <ul><li>In general </li></ul><ul><ul><li>Culture is the beliefs, customs and attitud...
CULTURAL MORES
Culture in a Global Economy <ul><li>Marketing Abroad </li></ul><ul><ul><li>To successfully market products in another coun...
Corporate Culture <ul><li>Corporate Culture defined </li></ul><ul><ul><li>Its shared values, beliefs and goals.  </li></ul...
DIVERSITY IN THE WORKPLACE
Diversity in the workplace <ul><li>Diversity – people of difference backgrounds, age, ethnicity and individual needs </li>...
Impact of Diversity on Business <ul><li>Changes in the workplace </li></ul><ul><li>Changes in the marketplace </li></ul>
Managing Diversity <ul><li>Laws against discrimination </li></ul><ul><ul><li>Age Discrimination in Employment Act to comba...
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Culture and Diversity in Business

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Unit 4 - The Role of Staffing Part II

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  • To succeed in business it is important to know a company’s corporate culture and diversity issues
  • As company trade globally they must be aware of different cultures and business practices. Otherwise, they will not win customers Rules for etiquette, business customs and personal interactions are different in other customs.
  • In business, culture has two important meanings. In the broad sense, it refers to the culture of other countries which companies do business with. Specifically, it refers to the standards of a particular company.
  • A business must be aware of diversity in its own company. Workers come from different backgrounds, cultures and experiences that effect the companies background. Corporate culture can be defined formally through a company code of ethics, a written manual , and the orientation process or informally through dress codes, work habits and social activities.
  • Diversity in the workplace means differences in skills, work habits, approaches to tasks. People with the assignments will carry them out differently
  • Dealing with diversity does not mean to ignore the differences. It means understanding and appreciating those differences
  • Culture and Diversity in Business

    1. 1. Culture and Diversity in Business The Role of Staffing Part II
    2. 2. Student will be able to <ul><li>Explain how cultural differences affect doing business internationally </li></ul><ul><li>Define the characteristics of a corporate culture </li></ul><ul><li>Describe the effect of population changes on business </li></ul><ul><li>Identify ways in which government and business deal with diversity </li></ul>
    3. 3. Key Terms <ul><li>Culture </li></ul><ul><li>Business etiquette </li></ul><ul><li>Corporate culture </li></ul><ul><li>Hierarchy </li></ul><ul><li>Bureaucracy </li></ul><ul><li>Diversity </li></ul><ul><li>Stereotype </li></ul><ul><li>Baby boom generation </li></ul><ul><li>Discrimination </li></ul><ul><li>Equal Employment Opportunity Act </li></ul><ul><li>Americans with Disabilities Act (ADA) </li></ul>
    4. 4. The Importance of Culture in Business <ul><li>In general </li></ul><ul><ul><li>Culture is the beliefs, customs and attitudes of a group of people </li></ul></ul><ul><ul><li>It is defined by the way they </li></ul></ul><ul><ul><ul><li>Dress </li></ul></ul></ul><ul><ul><ul><li>Eat </li></ul></ul></ul><ul><ul><ul><li>Speak </li></ul></ul></ul><ul><ul><ul><li>Express themselves in art </li></ul></ul></ul><ul><ul><li>In deeper terms it is a groups history geography and religious beliefs </li></ul></ul>
    5. 5. CULTURAL MORES
    6. 6. Culture in a Global Economy <ul><li>Marketing Abroad </li></ul><ul><ul><li>To successfully market products in another country , you need to be aware of differences in language and customs </li></ul></ul><ul><li>Workers Abroad </li></ul><ul><ul><li>Workers need to be aware of cultural difference in the workplace </li></ul></ul><ul><li>Business Etiquette </li></ul><ul><ul><li>What is considered acceptable behavior and manners in business </li></ul></ul><ul><ul><ul><li>It differs from country to country </li></ul></ul></ul>
    7. 7. Corporate Culture <ul><li>Corporate Culture defined </li></ul><ul><ul><li>Its shared values, beliefs and goals. </li></ul></ul><ul><li>Formal Culture </li></ul><ul><ul><li>There must strict hierarchy or chain of command </li></ul></ul><ul><ul><li>There must be bureaucracy or several levels of management </li></ul></ul><ul><li>Informal Culture </li></ul><ul><ul><li>Employees encouraged to make decisions on their own </li></ul></ul><ul><ul><li>Creativity and teamwork more important than job titles </li></ul></ul>
    8. 8. DIVERSITY IN THE WORKPLACE
    9. 9. Diversity in the workplace <ul><li>Diversity – people of difference backgrounds, age, ethnicity and individual needs </li></ul><ul><li>Stereotype – identifying people by a single trait or as a member of a certain group rather than as individuals </li></ul>
    10. 10. Impact of Diversity on Business <ul><li>Changes in the workplace </li></ul><ul><li>Changes in the marketplace </li></ul>
    11. 11. Managing Diversity <ul><li>Laws against discrimination </li></ul><ul><ul><li>Age Discrimination in Employment Act to combat ageism </li></ul></ul><ul><ul><li>Equal Employment Opportunity Act </li></ul></ul><ul><ul><li>Americans with Disabilities Act (ADA) </li></ul></ul><ul><li>Diversity Programs </li></ul><ul><li>Benefits of Diversity </li></ul><ul><ul><li>Reduces possible conflict between employees </li></ul></ul><ul><ul><li>Offers a broader range of ideas and ways of looking at things </li></ul></ul><ul><ul><li>Helps company better understand the needs of the marketplace </li></ul></ul><ul><ul><li>Creates a greater sense of morale among employees </li></ul></ul>

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